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- Tasks: Deliver exceptional service and ensure safety for residents in a luxury setting.
- Company: High-end residential development in North London with a focus on quality.
- Benefits: Competitive pay, flexible hours, and a permanent contract.
- Why this job: Be the welcoming face of a luxury community and make a real difference.
- Qualifications: Strong communication skills and a professional attitude required.
- Other info: Join a dynamic team with opportunities for personal growth.
The predicted salary is between 22000 - 22686 £ per year.
Concierge - Luxury Residential Development
Location: North London
Hours: 4 days on, 4 days off, 8:00am - 6:00pm
Salary: £22,686.30pa (£13.85ph)
Contract: Permanent
We are seeking an experienced and professional Concierge to join the front‑of‑house team at a high‑end residential development in North London. The role is centred around delivering exceptional service, ensuring the safety and security of residents, and maintaining the presentation and smooth running of the estate.
Key Responsibilities:
- Provide a professional and welcoming first point of contact for residents, visitors and contractors.
- Maintain a safe and secure environment through daily internal and external patrols.
- Monitor and report any health & safety or maintenance issues to the managing agent.
- Oversee and liaise with cleaning and maintenance contractors as required.
- Receive and securely store parcels and post, issuing items to residents upon ID verification (within reasonable size/weight limits).
Requirements:
- DBS/CRB Check (or willingness to obtain).
- First Aid Trained (or complete training).
- Strong communication skills with a polite, calm and professional manner.
- Good IT literacy and ability to operate systems such as access control, CCTV and incident reporting software.
- Ability to prioritise tasks and manage time effectively, acting with discretion at all times.
Part-Time Day Concierge - London N20 employer: FPMR Ltd
Contact Detail:
FPMR Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Day Concierge - London N20
✨Tip Number 1
Network like a pro! Reach out to your connections in the luxury residential sector. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for the interview by practising common concierge scenarios. Think about how you’d handle difficult residents or emergencies. We want you to shine and show off your exceptional service skills!
✨Tip Number 3
Dress to impress! First impressions matter, especially in a high-end environment. We recommend wearing smart attire that reflects the professionalism expected in a luxury setting.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. We’re excited to see your enthusiasm for joining our front-of-house team!
We think you need these skills to ace Part-Time Day Concierge - London N20
Some tips for your application 🫡
Show Off Your Experience: When you're writing your application, make sure to highlight any previous concierge or customer service experience. We want to see how you've delivered exceptional service in the past, so don’t hold back!
Be Professional and Polite: Since this role is all about being the first point of contact for residents and visitors, your application should reflect a professional tone. Use polite language and keep it friendly – we’re looking for that calm and welcoming vibe!
Tailor Your Application: Make sure to tailor your application to the specific requirements listed in the job description. Mention your IT skills and any relevant training, like First Aid, to show us you’re the perfect fit for our high-end residential development.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important details!
How to prepare for a job interview at FPMR Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Concierge in a luxury residential development. Familiarise yourself with the key tasks like maintaining security, managing parcels, and liaising with contractors. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
As a Concierge, strong communication is crucial. During the interview, practice articulating your thoughts clearly and confidently. Use examples from your past experiences where you successfully handled difficult situations or provided exceptional service to residents or clients. This will highlight your ability to maintain a polite and professional manner.
✨Demonstrate Your Problem-Solving Abilities
Be prepared to discuss scenarios where you've had to think on your feet. Whether it’s dealing with a maintenance issue or ensuring safety protocols are followed, showcasing your problem-solving skills will reassure the interviewer that you can handle the challenges of the role effectively.
✨Dress the Part
First impressions matter, especially in a luxury setting. Dress smartly for your interview to reflect the professional image expected of a Concierge. This not only shows respect for the interview process but also gives a glimpse of how you would present yourself to residents and visitors.
