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For Companies At a Glance
- Tasks: Oversee night operations and ensure top-notch customer service in a luxury setting.
- Company: Luxury residential development company in Greater London.
- Benefits: Competitive salary, 4 on/4 off night shifts, and career growth opportunities.
- Why this job: Lead a team in a prestigious environment and make a difference in residents' experiences.
- Qualifications: Strong customer service background, IOSH qualification, and leadership experience.
- Other info: Join a dynamic team dedicated to excellence in luxury living.
The predicted salary is between 38000 - 40000 £ per year.
A luxury residential development company in Greater London is looking for a Night Duty Manager to oversee operations, manage the Front of House, and ensure high customer service standards.
The role includes:
- Decision-making
- Compliance with Health & Safety regulations
- Staff management
Candidates should have a strong background in customer service, an IOSH qualification, and experience in leading teams.
This position offers a salary of £38,000 - £40,000 per annum and a 4 on/4 off night shift schedule.
Luxury Night Concierge & Operations Lead employer: FPMR Ltd
Contact Detail:
FPMR Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury Night Concierge & Operations Lead
✨Tip Number 1
Network like a pro! Reach out to people in the luxury residential sector, especially those who work in concierge or operations roles. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a networking event or an interview, highlight your customer service experience and leadership abilities. Use specific examples to demonstrate how you've excelled in past roles.
✨Tip Number 3
Prepare for the unexpected! In the luxury sector, decision-making is key. Be ready to discuss scenarios where you had to make quick decisions under pressure. This will show that you're not just a great manager but also someone who can handle the night shift's unique challenges.
✨Tip Number 4
Apply through our website! We’ve got all the latest job listings, including the Night Duty Manager role. It’s the best way to ensure your application gets seen by the right people. Plus, we’re always here to help you with tips and resources to ace your job search!
We think you need these skills to ace Luxury Night Concierge & Operations Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and team leadership. We want to see how your background aligns with the luxury standards we uphold, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Night Duty Manager role. Share specific examples of how you've managed operations and ensured compliance with regulations in previous roles.
Showcase Your Qualifications: If you’ve got an IOSH qualification, make sure it’s front and centre in your application. We value safety and compliance, so let us know how your qualifications can contribute to our high standards.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at FPMR Ltd
✨Know Your Customer Service Inside Out
As a Night Duty Manager, you'll need to demonstrate your expertise in customer service. Prepare specific examples from your past experiences where you went above and beyond for a client. This will show that you understand the luxury market and can maintain high standards.
✨Brush Up on Health & Safety Regulations
Since compliance with Health & Safety regulations is crucial, make sure you're familiar with the relevant laws and best practices. Be ready to discuss how you've implemented these in previous roles, as this will highlight your capability to manage operations safely.
✨Showcase Your Leadership Skills
This role requires strong team management skills. Think of instances where you've successfully led a team, resolved conflicts, or motivated staff. Sharing these stories will illustrate your leadership style and how you can foster a positive working environment.
✨Prepare Questions About the Role
Interviews are a two-way street! Prepare thoughtful questions about the company's culture, expectations for the Night Duty Manager, and how success is measured. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
