At a Glance
- Tasks: Be the friendly face at reception, assisting residents and ensuring a smooth-running property.
- Company: A welcoming residential community focused on comfort and security.
- Benefits: Flexible evening hours, no bank holiday shifts, and a supportive team environment.
- Other info: Great opportunity for personal growth in a dynamic setting.
- Why this job: Perfect for those who enjoy helping others and want to gain valuable experience.
- Qualifications: Strong communication skills and a proactive attitude towards resident needs.
The predicted salary is between 12 - 15 £ per hour.
Overview
Start Date: ASAP
Hours of Duty: Thursday 5:30pm-2am, Friday 5:30pm-2am, Saturday 5:30pm-2am.
Responsible To: House Manager. Bank holidays not required.
Responsibilities:
- To assume a residential on-site role and provide a point of contact for the residents and their needs.
- To ensure that the property is run smoothly and to provide a security presence and administration assistance where necessary.
- The front of house position will be predominantly situated at the main reception desk.
- This is predominantly a front of desk position; the individual will be expected to be at the main reception desk for the majority of the working day.
- However, they will also be required to do errands and assist the residents where necessary.
- To lock gates and doors and set alarms at the end of each shift as directed by the House Manager.
- To provide all necessary services to the residents as per the instructions of senior management.
- To communicate efficiently with all other members of staff, the residents, guests and onsite contractors.
- Responsible for welcoming residents and guests to the property and opening the door on arrival and exit.
- Responsible for the cleanliness and comfort of the reception area and common parts at all times.
- To respond proactively to resident requests, always responding in a timely and polite manner.
- During working hours, you will be located at the reception desk except when carrying out any required work within the building.
- You will be required to carry out inspections/patrols of the common areas of the building and, throughout your shift, ensure the property is kept clean and tidy and that all electrical appliances are in good working condition at all times.
- While manning the main reception desk, you may be required to carry out a variety of administration and office tasks.
Part Time - Evening Concierge in London employer: FPMR Ltd
As a Part Time Evening Concierge, you will join a supportive and dynamic team dedicated to providing exceptional service to our residents. Our company fosters a welcoming work culture that values communication and teamwork, offering opportunities for personal growth and development in a vibrant residential environment. Located in a prime area, we ensure a balanced work-life experience with flexible hours and a focus on employee well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Part Time - Evening Concierge in London
✨Tip Number 1
Make sure to research the property and its residents before your interview. Knowing a bit about the community will help you connect with them and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! As a concierge, you'll be the first point of contact for residents and guests. Role-play common scenarios with a friend to boost your confidence.
✨Tip Number 3
Dress smartly for your interview. First impressions matter, especially in a front-of-house role. Looking professional will help you stand out and show that you take the position seriously.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Part Time - Evening Concierge in London
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in making a great first impression.
Tailor Your Application:Make sure to tailor your application specifically for the Evening Concierge role. Highlight any relevant experience you have in customer service or administration, and mention how you can contribute to creating a welcoming environment for our residents.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for the position. Remember, we’re looking for someone who can communicate efficiently!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at FPMR Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Part Time Evening Concierge. Familiarise yourself with the key tasks like providing a point of contact for residents and ensuring the property runs smoothly. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your Communication Skills
As this role involves interacting with residents, guests, and staff, it's crucial to highlight your communication skills. Prepare examples of how you've effectively communicated in previous roles, especially in situations where you had to respond to requests or resolve issues promptly.
✨Demonstrate Proactivity
The job requires a proactive approach to resident requests and maintaining the property. Think of instances where you've taken initiative in past roles, whether it was improving a process or addressing a problem before it escalated. This will show that you're ready to take charge and ensure everything runs smoothly.
✨Dress the Part
First impressions matter, especially in a front-of-house position. Dress smartly and professionally for your interview to reflect the standards expected in the role. This not only shows respect for the interviewers but also gives them a glimpse of how you'll present yourself at the reception desk.
