At a Glance
- Tasks: Coordinate maintenance requests and ensure timely completion of jobs.
- Company: A leading property maintenance specialist in London and the South East.
- Benefits: Competitive salary, great benefits, and a supportive work environment.
- Other info: Join a growing team with opportunities for career advancement.
- Why this job: Be the key player in keeping properties running smoothly and efficiently.
- Qualifications: Experience in coordination or customer service, with strong organisational skills.
The predicted salary is between 31500 - 38500 £ per year.
About our client
Our client is a property maintenance and commercial refurbishment specialist, operating across London and the South East. They deliver reactive maintenance, planned maintenance programmes, and refurbishment services to residential and commercial property portfolios, built on a reputation for accountability and long-term relationships with property managers, developers, and landlords.
The role
As Maintenance Coordinator, you’ll be the central point of contact for incoming work orders, managing everything from initial logging through to completion. You’ll liaise directly with property managers and engineers to keep jobs moving, troubleshoot issues before dispatching engineers, and make sure every job is completed to the right standard and within agreed timescales. It’s a newly created role as the business continues to grow.
What you’ll be doing
- Receiving, qualifying, and logging incoming maintenance requests, both reactive and planned
- Troubleshooting issues with property managers to diagnose problems before dispatching engineers
- Scheduling and assigning jobs to in-house engineers or external contractors based on priority, location, and skill set
- Monitoring active jobs across trades to keep them on track and within agreed timescales
- Keeping accurate records of job notes, materials used, and completion times
- Processing contractor invoices and checking them against work orders
Skills and experience
Essential
- Previous experience in a coordination, administrative, or customer service role
- Experience working alongside engineers or tradespeople across areas such as plumbing, electrical, roofing, or carpentry, with a general understanding of terminology, timeframes, and processes (in-depth technical knowledge isn’t required)
- Strong organisational and multitasking skills with excellent written and verbal communication
Desirable
- Experience gained within property management, facilities management, or construction
Why join them
You’ll be joining a business that’s grown steadily through long-term client relationships, with a competitive salary and the benefits you’d expect from an established employer.
Maintenance Coordinator in London employer: FPMR Ltd
FPMR Ltd is an excellent employer, offering a dynamic work environment in the heart of West London where you can make a real impact on student living experiences. With a strong focus on employee development and a supportive team culture, we provide opportunities for growth and advancement while ensuring a high standard of service and resident satisfaction. Join us to be part of a forward-thinking company that values innovation and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Maintenance Coordinator in London
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like FPMR Ltd, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Maintenance Coordinator at FPMR Ltd.
We think you need these skills to ace Maintenance Coordinator in London
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at FPMR Ltd
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
