Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage daily operations and drive sales in a premium workspace environment.
- Company: Join a vibrant community-focused workspace with a dynamic atmosphere.
- Benefits: Full-time role with potential for permanent position and flexible hours.
- Why this job: Be the heartbeat of a thriving community while enhancing member experiences.
- Qualifications: Sales or hospitality experience, strong leadership, and excellent communication skills.
- Other info: Opportunity to grow your career in a fast-paced, supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
This role is responsible for running the day-to-day operations of a premium workspace while driving office and ancillary sales. The Community Manager is the main point of contact for members, ensuring a high standard of service, smooth operations, and a positive community atmosphere.
Hours
- Full-time role (standard business hours, typically Monday to Friday 8:30am - 5pm)
- Flexibility required for events, tours, and occasional out-of-hours networking
- Start: March 2026 - March 2027 with potential to go into a permanent role
Duties
- Drive sales for private offices and additional services to maintain full occupancy
- Lead office tours and manage the full sales process from enquiry to close
- Act as main point of contact for members, delivering a high standard of customer service
- Oversee daily operations of the workspace, including front desk, cleaning, and maintenance
- Plan and support member events and community activities
- Manage billing, reservations, and CRM systems
- Liaise with suppliers and building partners
- Lead, support, and recruit community team members as needed
- Build and maintain strong relationships with members to support retention
- Handle member feedback, complaints, and issue resolution in a calm, professional manner
- Create a welcoming and professional front-of-house experience at all times
- Oversee onboarding and offboarding of members
- Produce and coordinate internal communications such as newsletters and notices
- Support marketing activity through promotions, events, and local networking
- Monitor workspace presentation, cleanliness, and overall standards
- Track sales activity and performance against targets
- Ensure systems, access, and IT basics are functioning correctly
- Take initiative to improve processes and the overall member experience
The Ideal Candidate
- Experienced in sales or hospitality with proven results
- Confident, organised, and able to manage a fast-paced environment
- Strong leadership and team management skills
- Excellent communication and customer service abilities
- Proactive, flexible, and solution-focused
- Comfortable with CRM and operational systems
If you have the skills and experience for this role, we would love to hear from you!
Community Manager - 12 Months FTC in London employer: FPMR Ltd
Contact Detail:
FPMR Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Manager - 12 Months FTC in London
✨Tip Number 1
Network like a pro! Attend industry events, meet-ups, and local networking sessions. The more people you connect with, the better your chances of landing that Community Manager role.
✨Tip Number 2
Show off your personality! When you get the chance for an interview or a casual chat, let your passion for community building shine through. We want to see how you can create that positive atmosphere!
✨Tip Number 3
Be proactive! If you hear about a potential opportunity, don’t wait for it to be posted. Reach out directly to companies you admire, including us at StudySmarter, and express your interest in the Community Manager position.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm and keeps you fresh in the minds of the hiring team. Plus, we love seeing candidates who take initiative!
We think you need these skills to ace Community Manager - 12 Months FTC in London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Use a friendly tone and share a bit about what makes you tick.
Tailor Your Application: Make sure to customise your application for the Community Manager role. Highlight your experience in sales and customer service, and how it relates to creating a positive community atmosphere. We love seeing how you connect your skills to our needs!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and skills. Avoid fluff and focus on what matters most!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at FPMR Ltd
✨Know Your Community
Before the interview, research the workspace and its community. Understand the types of members they cater to and think about how you can enhance their experience. This will show your genuine interest and help you connect with the interviewers.
✨Showcase Your Sales Skills
Prepare specific examples of how you've driven sales in previous roles. Whether it’s through successful office tours or member engagement strategies, be ready to discuss your achievements and how they relate to the role of a Community Manager.
✨Demonstrate Leadership Qualities
Think of instances where you've led a team or managed a project. Highlight your ability to motivate others and handle challenges calmly. This is crucial for a role that involves overseeing a community team and ensuring smooth operations.
✨Prepare for Customer Service Scenarios
Anticipate questions about handling member feedback or complaints. Prepare to share how you’ve resolved issues in the past while maintaining a positive atmosphere. This will illustrate your customer service skills and your commitment to member satisfaction.
