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For Companies At a Glance
- Tasks: Lead a vibrant team and enhance customer experiences in a dynamic coworking space.
- Company: Join a fast-paced, community-focused centre in London.
- Benefits: Competitive salary, benefits, and opportunities for personal growth.
- Why this job: Make a real impact while driving revenue and operational excellence.
- Qualifications: Experience in hospitality or customer-facing roles with strong leadership skills.
- Other info: Exciting environment with opportunities to shape the future of the centre.
The predicted salary is between 34000 - 50000 £ per year.
Location: London
Salary: £40,000 - 50,000 DOE + benefits
About the Role
We’re looking for a hands-on leader to drive exceptional customer experiences, operational excellence, and strong commercial outcomes. You’ll oversee day-to-day centre operations, lead a high-performing team, and maximise revenue from coworking memberships and events. This role combines senior site leadership with commercial ownership, ensuring budgets and KPIs are consistently exceeded.
Key Responsibilities
- Lead and develop the on-site team, fostering a customer-focused culture.
- Manage centre operations, from reception to facilities, ensuring smooth, high-quality delivery.
- Drive revenue growth through memberships and events, monitoring budgets and costs.
- Maintain health, safety, compliance, and quality standards.
- Build relationships with visitors, members, and community stakeholders.
- Identify opportunities to improve processes, efficiency, and service delivery.
What We're Looking For
- Proven experience in hospitality, flexible workspace, or customer-facing operations.
- Strong commercial focus with experience in revenue growth and business development.
- Strategic, proactive, and solutions-oriented leader.
- Exceptional communication and stakeholder management skills.
- Events management background.
- Highly organised, resilient, and able to work autonomously.
Why Join Us
- Lead a dynamic, community-focused environment.
- Drive meaningful customer experiences and operational excellence.
- Shape the success of a busy, fast-paced centre.
Centre Manager in London employer: FPMR Ltd
Contact Detail:
FPMR Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Centre Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Centre Manager role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your experience in hospitality and customer-facing operations. This will help you showcase your strategic and solutions-oriented mindset.
✨Tip Number 3
Practice your pitch! Be ready to explain how your leadership style can drive exceptional customer experiences and operational excellence. Highlight specific examples from your past roles that demonstrate your ability to lead a high-performing team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search and genuinely interested in joining our community-focused environment.
We think you need these skills to ace Centre Manager in London
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your experience in leading teams. We want to see how you've fostered a customer-focused culture and driven operational excellence in your previous roles.
Be Commercially Savvy: Don’t forget to showcase your commercial focus! Share examples of how you've contributed to revenue growth and business development. This is key for us as we look for someone who can maximise our coworking memberships and events.
Tailor Your Application: Make your application stand out by tailoring it to the role. Use the job description as a guide and align your skills and experiences with what we’re looking for. This shows us you’ve done your homework and are genuinely interested.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss any important updates from our team!
How to prepare for a job interview at FPMR Ltd
✨Know Your Centre Inside Out
Before the interview, make sure you research the centre thoroughly. Understand its mission, values, and the community it serves. This will help you demonstrate your genuine interest and show how your leadership style aligns with their goals.
✨Showcase Your Leadership Skills
Prepare specific examples of how you've successfully led teams in the past. Highlight instances where you fostered a customer-focused culture or drove revenue growth. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Be Ready to Discuss Revenue Strategies
Since the role involves maximising revenue from memberships and events, come prepared with ideas on how to achieve this. Think about innovative strategies you've implemented before and be ready to discuss how they could apply to this centre.
✨Engage with Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the centre's current challenges, future plans, or how they measure success. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
