At a Glance
- Tasks: Lead a team to ensure smooth office operations and compliance in property management.
- Company: Dynamic residential property management company focused on transparency and professionalism.
- Benefits: Competitive salary, career growth, and a supportive work environment.
- Why this job: Make a real difference in property safety and compliance while managing a dedicated team.
- Qualifications: 5+ years in office management or compliance, strong communication, and IT skills.
- Other info: Join a collaborative team and thrive in a fast-paced, rewarding environment.
The predicted salary is between 36000 - 60000 Β£ per year.
A residential property management company providing professional and transparent block management services. The business manages service charge properties and works in line with RICS guidelines, landlord and tenant legislation, and the Building Safety Act. This is a key senior role within the business, responsible for overseeing the day-to-day administration of the office while taking ownership of compliance and building safety across the portfolio.
You will manage and support the administration team, ensure systems and processes run smoothly, and play a central role in making sure all properties remain compliant with statutory and health & safety requirements. This role suits someone highly organised, confident managing people, and comfortable taking responsibility for compliance within a residential property environment.
Key Responsibilities- Office & Team Management
- Managing and supporting the administration team to ensure consistent service delivery
- Delegating workloads, overseeing workflows, and ensuring deadlines are met
- Acting as the first point of escalation for administrative or client-related issues
- Maintaining a professional and well-run office environment
- Compliance & Building Safety
- Taking ownership of statutory compliance across all managed properties
- Ensuring fire safety, health & safety, and building safety obligations are met
- Maintaining compliance registers including FRAs, asbestos reports, and inspections
- Liaising with contractors, surveyors, and authorities to arrange inspections and works
- Monitoring contractor performance and compliance standards
- Keeping up to date with legislation and implementing changes to processes where required
- Administration & Systems
- Overseeing Microsoft Office 365 systems including SharePoint and Planner
- Ensuring GDPR-compliant data management and accurate record keeping
- Managing administrative processes such as correspondence, Section 20 notices, and newsletters
- Supporting service charge administration and maintaining accurate documentation
- Identifying and implementing process improvements
- Communication & Stakeholder Management
- Communicating confidently with leaseholders, freeholders, contractors, and internal teams
- Supporting the Managing Director with reports, meeting minutes, and compliance updates
- Attending online meetings with boards of directors and leaseholders
- Representing the business professionally at all times
- Minimum 5 years' experience in office management, compliance, or property management administration
- Strong understanding of building safety and statutory compliance within residential property
- Proven team management or supervisory experience
- Highly organised with excellent attention to detail
- Confident communicator, able to handle difficult situations calmly
- Strong IT skills, particularly Microsoft Office 365, Word, Excel, and SharePoint
- Able to manage multiple priorities and work autonomously
Admin Services & Compliance Manager in London employer: FPMR Ltd
Contact Detail:
FPMR Ltd Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Admin Services & Compliance Manager in London
β¨Tip Number 1
Network like a pro! Reach out to your connections in the property management sector. Attend industry events or webinars to meet potential employers and get your name out there. Remember, itβs all about who you know!
β¨Tip Number 2
Prepare for interviews by researching the company inside out. Understand their values, recent projects, and compliance standards. This will help you tailor your responses and show that youβre genuinely interested in the role.
β¨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family. Focus on common questions related to compliance and team management, so you can confidently showcase your skills when it counts.
β¨Tip Number 4
Donβt forget to apply through our website! Weβve got loads of opportunities waiting for you. Plus, it shows youβre proactive and serious about landing that Admin Services & Compliance Manager role.
We think you need these skills to ace Admin Services & Compliance Manager in London
Some tips for your application π«‘
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your office management and compliance experience, as well as any relevant achievements that show you can handle the responsibilities of this role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for the Admin Services & Compliance Manager position. Share specific examples of how you've managed teams or ensured compliance in previous roles, and donβt forget to express your enthusiasm for working with us!
Show Off Your Organisational Skills: Since this role requires someone highly organised, make sure your application is neat and easy to read. Use bullet points where necessary and keep your formatting consistent. This will demonstrate your attention to detail right from the start!
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, it shows youβre proactive and keen to join our team!
How to prepare for a job interview at FPMR Ltd
β¨Know Your Compliance Inside Out
Make sure you brush up on the latest regulations related to building safety and statutory compliance. Familiarise yourself with RICS guidelines and the Building Safety Act, as these will likely come up during your interview. Being able to discuss how you've implemented compliance measures in previous roles will show you're the right fit for this position.
β¨Showcase Your Team Management Skills
Prepare examples of how you've successfully managed teams in the past. Think about specific situations where you delegated tasks, resolved conflicts, or improved team performance. This role requires strong leadership, so demonstrating your ability to support and motivate an administration team will be key.
β¨Demonstrate Your Organisational Skills
Since this role is all about keeping things running smoothly, be ready to talk about your organisational strategies. Share how you prioritise tasks, manage multiple projects, and ensure deadlines are met. You might even want to bring a sample of a process improvement you've implemented in the past to illustrate your point.
β¨Communicate Confidently
As you'll be liaising with various stakeholders, practice articulating your thoughts clearly and confidently. Prepare for potential questions about handling difficult conversations or client-related issues. Showing that you can maintain professionalism under pressure will set you apart from other candidates.