At a Glance
- Tasks: Manage a vibrant student accommodation, ensuring an amazing experience for residents.
- Company: Join a supportive and growing business in the student accommodation sector.
- Benefits: Enjoy 25 days annual leave, a great work-life balance, and career progression.
- Other info: Work Monday to Friday with a dynamic team in West London.
- Why this job: Take ownership of your site and make a real impact on student living.
- Qualifications: Experience in customer-focused roles and strong leadership skills required.
The predicted salary is between 40500 - 49500 £ per year.
Our client is seeking a proactive and hands-on Accommodation Manager to take ownership of a modern, fully occupied student accommodation scheme in West London. Working closely with residents, contractors, and a small on-site team, you will oversee the day-to-day operation of the property, ensuring an excellent resident experience while maintaining high standards across customer service, compliance, occupancy, and presentation. This is an excellent opportunity for someone who enjoys autonomy and wants to make a real impact within a growing student accommodation business. You'll have the chance to take ownership of your site, lead a close-knit team, and help create a positive living environment for residents.
Key Responsibilities
- Manage the day-to-day operation of a student accommodation scheme
- Lead and support a close-knit on-site team
- Deliver an excellent resident experience and respond to queries effectively
- Drive occupancy through property viewings and strong customer service
- Build relationships with residents, universities, contractors, and stakeholders
- Monitor occupancy, arrears, customer satisfaction, and compliance performance
- Coordinate maintenance works and ensure the property is safe, compliant, and well-presented
Your Requirements
- Experience within residential, PBSA, BTR, hospitality, or a similar customer-focused environment
- Experience leading teams and managing contractors
- Strong customer service and stakeholder management skills
- Highly organised with the ability to manage multiple priorities
- Confident working independently and making decisions on site
- Commercial awareness with an understanding of occupancy and resident satisfaction
- Positive, proactive, and solutions-focused approach
What's On Offer
- Autonomy to run your own site and make a genuine impact on the resident experience
- Supportive and growing business with an expanding UK portfolio
- Monday to Friday working pattern with excellent work-life balance
- 25 days annual leave plus bank holidays
- Employee Assistance Programme and additional employee benefits
- Excellent opportunity for progression within a growing PBSA operator
Accommodation Manager in London employer: FPMR Ltd
As an Accommodation Manager in West London, you will thrive in a supportive and growing business that values autonomy and encourages you to make a genuine impact on the resident experience. With a focus on excellent work-life balance, 25 days of annual leave, and opportunities for progression within a dynamic student accommodation operator, this role offers a fulfilling environment where your leadership and customer service skills can shine. Join a close-knit team dedicated to creating a positive living atmosphere for students while enjoying the benefits of a modern workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Accommodation Manager in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like FPMR Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to FPMR Ltd
Don't be shy about reaching out to FPMR Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Accommodation Manager in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about FPMR Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at FPMR Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
