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For Companies At a Glance
- Tasks: Welcome visitors and manage front-of-house operations with a friendly touch.
- Company: Community-focused organisation in vibrant Cambridge.
- Benefits: Competitive salary, supportive environment, and skill development opportunities.
- Why this job: Be the face of a welcoming space and create memorable experiences daily.
- Qualifications: Exceptional customer service skills and a proactive attitude.
- Other info: Fast-paced setting with opportunities for personal growth.
The predicted salary is between 26000 - 29000 £ per year.
Location: Cambridge
Salary: £26,000-29,000 PA depending on experience
About the Role
We are looking for a friendly, professional Centre Assistant to be the first point of contact for all visitors. You will deliver a warm, hospitality-led welcome, ensuring every interaction is memorable and reflects a high standard of service. You will also support day-to-day front-of-house operations, community engagement, and smooth running of reception.
Key Responsibilities
- Greet and assist visitors, clients, and members with professionalism and warmth.
- Manage reception, phone, and email enquiries efficiently.
- Support onboarding, events, and community activities.
- Maintain front-of-house presentation and communal areas.
- Assist with administrative tasks, meeting room setup, and operational support.
- Ensure health, safety, and compliance standards are upheld.
What We Are Looking For
- Exceptional customer service and communication skills.
- Organised, proactive, and solutions-focused.
- Friendly, approachable, and professional at all times.
- Able to work independently while supporting a team environment.
- Strong attention to detail and pride in delivering high standards.
Why Join Us
- Be the face of a welcoming, community-focused environment.
- Engage with visitors and create memorable experiences every day.
- Grow your skills in a supportive, fast-paced setting.
Centre Assistant employer: FPMR Ltd
Contact Detail:
FPMR Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Centre Assistant
✨Tip Number 1
Make sure to research the company and its values before your interview. This will help you tailor your responses and show that you're genuinely interested in being part of their community-focused environment.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to greet visitors or handle enquiries. Role-playing with a friend can help you feel more confident and prepared for those warm, welcoming interactions.
✨Tip Number 3
Dress the part! First impressions matter, especially in a front-of-house role. Choose an outfit that reflects professionalism while still being approachable, so you can embody the friendly vibe they’re looking for.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and reinforcing your interest in the Centre Assistant position. Plus, it keeps you on their radar!
We think you need these skills to ace Centre Assistant
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and professional side shine through. We want to see your personality, so don’t be afraid to add a touch of warmth and enthusiasm that reflects the welcoming vibe we’re all about!
Tailor Your Experience: Make sure to highlight any relevant experience you have in customer service or front-of-house roles. We love seeing how your past experiences can contribute to creating memorable interactions for our visitors.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps to showcase your skills and experiences effectively!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our community-focused environment!
How to prepare for a job interview at FPMR Ltd
✨Show Your Warmth
As a Centre Assistant, your role is all about making visitors feel welcome. During the interview, practice greeting your interviewer with a friendly smile and a warm handshake. Share examples of how you've created memorable experiences for customers in the past.
✨Demonstrate Your Organisational Skills
Being organised is key for this role. Prepare to discuss how you manage multiple tasks efficiently. Bring up specific instances where you successfully handled reception duties or coordinated events, showcasing your proactive approach.
✨Highlight Your Communication Skills
Exceptional communication is crucial for a Centre Assistant. Be ready to demonstrate your ability to handle enquiries both in person and over the phone. You might even role-play a scenario with the interviewer to show off your skills in real-time.
✨Emphasise Attention to Detail
Attention to detail can set you apart from other candidates. Prepare to talk about how you ensure high standards in your work, whether it’s maintaining the front-of-house presentation or adhering to health and safety regulations. Use specific examples to illustrate your commitment to excellence.
