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- Tasks: Manage reception, assist residents, and handle enquiries with a smile.
- Company: Join a dynamic property management team in vibrant North London.
- Benefits: Enjoy a competitive salary and a Monday to Friday work schedule.
- Why this job: Be part of a supportive culture that values customer service and teamwork.
- Qualifications: Experience in residential or hotel settings is essential; strong communication skills required.
- Other info: Immediate start available; must pass vetting checks.
The predicted salary is between 36000 - 40000 £ per year.
We are recruiting for an Assistant Development Manager in North London.
Start Date: Immediate Start
Salary: £36,000 – £40,000 per annum
Shift Pattern: Monday to Friday, 8.30am-17.30pm
Location: North London
Job Description
- To man the reception desk during agreed hours
- To provide/facilitate services to residents and other stakeholders as per instructions of managing agent
- To respond proactively to resident or other requests in a timely and polite manner
- To communicate effectively with residents, guests, members of staff and contractors
- To welcome residents and guests to the building
- To answer the telephone and deal with general enquiries, logging messages and following up on requests & events
- To receive, log, and distribute mail/ other deliveries to individual properties
- To oversee the cleanliness & comfort of reception areas and associated common parts
- To assist with security duties, when required
- To assist with daily administration and office tasks
- To perform any necessary porter duties which may include, but are not limited to, carrying packages for residents, and light cleaning duties as and when required
- To assist the property management team in monitoring the presence of workmen working at the building and supervising their activities to ensure minimum disturbance to residents
- To assist in co-ordinating access and monitor and react to alarms as appropriate
- To assist in the logging and reporting of any maintenance requirements or incidents using the appropriate procedure, informing the managing agent as quickly as possible
Requirements:
- Experience in Residential or Hotels within a senior position.
- Reliable and timekeeping.
- Immaculate presentation.
- Strong written and verbal communication skills in English.
- Have excellent communication skills.
- Experience in the highest level of customer service.
- Be able to demonstrate initiative.
The successful candidate must be able to provide excellent references and be willing to undergo full vetting checks.
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Assistant Development Manager employer: FPMR Ltd
Contact Detail:
FPMR Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Development Manager
✨Tip Number 1
Familiarise yourself with the local area of North London. Understanding the community and its residents can help you connect better during interviews and show your commitment to the role.
✨Tip Number 2
Brush up on your customer service skills. Since this role requires a high level of interaction with residents and guests, being able to demonstrate your experience in providing excellent service will set you apart.
✨Tip Number 3
Prepare examples of how you've handled challenging situations in previous roles. This will showcase your initiative and problem-solving skills, which are crucial for an Assistant Development Manager.
✨Tip Number 4
Network with professionals in the property management sector. Engaging with others in the field can provide insights and potentially lead to recommendations that could strengthen your application.
We think you need these skills to ace Assistant Development Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in residential or hotel management. Emphasise your customer service skills and any previous roles where you demonstrated initiative and effective communication.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the responsibilities listed in the job description. Mention your ability to manage reception duties, handle enquiries, and maintain a welcoming environment for residents and guests.
Showcase Communication Skills: In your application, provide examples of how you've effectively communicated with various stakeholders in past roles. This could include handling complaints, coordinating with staff, or managing deliveries.
Highlight Reliability and Presentation: Since the role requires immaculate presentation and reliability, mention any experiences that demonstrate your punctuality and professional appearance. This could be through previous job roles or specific instances where you went above and beyond.
How to prepare for a job interview at FPMR Ltd
✨Showcase Your Customer Service Skills
As an Assistant Development Manager, you'll be interacting with residents and guests regularly. Be prepared to share specific examples of how you've provided excellent customer service in previous roles. Highlight your ability to handle difficult situations with grace and professionalism.
✨Demonstrate Effective Communication
Strong communication skills are crucial for this role. During the interview, practice clear and concise responses. You might also want to prepare a few questions to ask the interviewer about their communication style and expectations within the team.
✨Emphasise Reliability and Timekeeping
Reliability is key in this position. Be ready to discuss your punctuality and how you manage your time effectively. You could mention any systems or methods you use to ensure you meet deadlines and commitments.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about potential challenges you might face in the role, such as managing resident complaints or coordinating with contractors, and prepare thoughtful responses on how you would handle them.