UK&I People Consulting Payroll Advisory and Time & Attendance Senior Manager

At EY, we are all in to shape your future with confidence. We will help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

Our People Consulting professionals assist our clients in successfully managing and sustaining people, process, and/or technology change. This may include HR technology assessments, process design & transformation, vendor assessment & selection, defining target operating models, assessing HCM and WFM implementation readiness, solution implementation, and post-implementation optimization.

We are looking for a Senior Manager to join our rapidly growing Total Workforce Management practice.

• Demonstrate a thorough understanding of complex HR technology and WFM implementation concepts.
• Lead client engagement teams and work with a wide variety of clients to deliver professional services.
• Develop and successfully manage project budgets.
• Deliver quality services and model excellent client service by establishing goals and implementation plans to achieve high-quality deliverables within expected timeframes.
• Monitor progress, manage risk, and confirm key stakeholders are kept informed about progress and expected outcomes.
• Develop and maintain productive relationships with client management.
• Focus on deliverables and client business priorities.
• Manage expectations of service.
• Understand the client's industry and recognise key performance drivers and business trends.
• Develop people and provide constructive on-the-job feedback/training.
• Foster an innovative and team-oriented work environment.
• Demonstrate high levels of WFM technical and professional knowledge and quickly assimilate new knowledge.
• Keep up to date with current developments and trends in advisory services capabilities and industry knowledge.
• Generate new business opportunities and develop long-term client relationships and networks.
• Develop relationships with other Ernst & Young team members to serve client needs.

• A related bachelor's degree or equivalent experience.
• Significant consulting experience.
• Significant experience of UKG Pro or Pro WFM (or other relevant Tier 1 T&A solution) project implementation experience; UKG Certifications are ideal (Timekeeping, Advanced Scheduling, etc.).
• AND/OR significant Payroll implementation experience with Tier 1 vendors (e.g., ADP, Alight).
• Experience working with clients on solution gap opportunity analysis/recommendations, providing solution oversight and advisory.
• Experience supporting or leading business process design enhancements.
• Experience participating and/or leading client discussions, requirements gathering, user stories/test scenario creation, solution configuration, lead/support testing, and drive deployment.
• An understanding of the end-to-end implementation life cycle.
• Demonstrated experience in project management leading a team through complex implementations.
• Ability to work through a problem with limited information.
• Demonstrated experience in designing and providing post-implementation support to clients.
• Flexibility and ability to travel on short notice if needed to meet client needs; travel is estimated at 30%.

• Strong work ethic.
• Excellent oral and written communication skills including proficiency in Excel, PowerPoint, etc.
• Problem-solving skills with demonstrated curiosity to understand how and why a problem or issue exists.
• Comfort operating with ambiguity and finding creative approaches to finding a solution.
• Business analytical skills to make observations and anticipate client and management needs or expectations.
• Work collaboratively in a team environment (knows when to lead and when to follow).
• Team/work engagement dealing with varying team/stakeholder environments knowing the importance of different communication styles and messaging based on different stakeholders.
• High level of motivation and a self-starting attitude.

EY is building a better working world by creating new value for clients, people, society, and the planet while building trust in capital markets. Enabled by data, AI, and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.