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For Companies At a Glance
- Tasks: Support end users and enhance IT systems while collaborating on exciting projects.
- Company: Join EY, a global leader in tax and consulting with a diverse team.
- Benefits: Gain future-focused skills, flexible work environment, and world-class experiences.
- Other info: Opportunities for professional growth in a supportive and inclusive culture.
- Why this job: Make a real impact in a dynamic setting while shaping your career.
- Qualifications: A Level or degree preferred; strong interest in IT and problem-solving skills.
The predicted salary is between 28000 - 35000 £ per year.
At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
The opportunity
EY Tax is a market leader, renowned for delivering sustainable growth and empowering our people to shape their own careers. Our diverse, collaborative team advises on high-profile transactions, combining technical expertise, innovation and a genuine focus on continuous development. Join us to work on challenging, multi-country projects in a supportive, dynamic environment where your impact truly matters.
Are you an early career IT professional or recent graduate seeking a hands-on role beyond traditional IT support? You will be involved in the full lifecycle of IT projects from understanding business requirements and pain points to collaborating with internal and external stakeholders to develop and enhance systems that improve operational efficiency and reduce manual effort whilst also maintaining comprehensive documentation. Additionally, you will provide essential support to internal business stakeholders, assist with the implementation of new or upgraded software, and support end users with their day-to-day IT and training needs.
Your key responsibilities
- Supporting end users, systems and applications, including troubleshooting, assisting with major incident management effort and general IT service query handling.
- Collaborate with team members, internal stakeholders and external vendors to understand business requirements.
- Assist with analysing issues, including mapping our existing and future processes, gathering requirements from the business teams and preparing comprehensive supporting documentation.
- Support development activities, system changes and release management.
- Working with our team or those of a vendor software provider when software is being upgraded, when there is brand new software or new reports being made available.
- Develop, maintain and improve systems.
- Ability or willingness to learn how to use data analysis and reporting tools to generate reports and derive insights.
- Personal motivation to wish to carefully test, refine and enhance new solutions after they have been released i.e. post release deployment reviews to ensure both optimal performance and business stakeholder/end user satisfaction.
- Development and maintain clear documentation to ensure compliance with our governance standards.
Skills and attributes for success
What we look for
- Confident, proactive and able to work independently - initial orientation and support will be provided.
- Strong organisational and time management skills, capable of prioritising and completing tasks responsibly.
- Analytical and solution-focused, with a strong interest in IT and Mathematics, which may be needed to validate data accuracy and verify calculations in new reports.
- Excellent communication skills, both written and verbal, with the ability to engage effectively with internal customers and external vendors.
- Adaptable to changing technologies and processes, with a willingness to learn and develop professionally.
- Able to maintain composure and deliver quality work under pressure or in time sensitive situations.
- Knowledge of some standard software applications, a broad understanding of IT Project lifecycle and appreciation of IT general support practices.
Ideally, you’ll also have
- Educated to A Level or degree standard preferably in a relevant discipline or with relevant work experience.
- Familiarity with, or a willingness to learn how to use common low-code and automation platforms and tools.
- Knowledge of database query languages would also be beneficial.
What we offer you
At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams.
Are you ready to shape your future with confidence? Apply today.
To help create the best experience during the recruitment process, please describe any disability-related adjustments or accommodations you may need.
EY | Building a better working world
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
IT Technician, Tax Application Management, Newcastle employer: FP&A
Contact Detail:
FP&A Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Technician, Tax Application Management, Newcastle
✨Tip Number 1
Network like a pro! Reach out to current or former EY employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role in IT at EY. Personal connections can make a huge difference!
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills and understanding the IT project lifecycle. Be ready to discuss how you can contribute to improving operational efficiency and support end users effectively.
✨Tip Number 3
Show off your problem-solving skills! During interviews, share examples of how you've tackled challenges in past projects or studies. This will demonstrate your analytical mindset and solution-focused approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the EY team and shaping a better working world.
We think you need these skills to ace IT Technician, Tax Application Management, Newcastle
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the IT Technician role. Highlight your relevant skills and experiences that align with the job description, especially your ability to support end users and collaborate with teams.
Showcase Your Communication Skills: Since excellent communication is key in this role, use your application to demonstrate your written communication skills. Be clear and concise, and don’t forget to mention any experience you have engaging with stakeholders or vendors.
Highlight Your Problem-Solving Abilities: The role involves troubleshooting and analysing issues, so share examples of how you've tackled challenges in the past. This could be through projects, coursework, or previous jobs where you had to think on your feet.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets the attention it deserves, and you’ll find all the details you need there!
How to prepare for a job interview at FP&A
✨Know Your Tech Inside Out
Make sure you brush up on the technical skills mentioned in the job description. Familiarise yourself with IT project lifecycles, troubleshooting techniques, and any specific software or tools EY uses. This will show your genuine interest and readiness to dive into the role.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled IT issues in the past. Think about times when you collaborated with others to resolve a problem or improve a process. This will demonstrate your analytical mindset and solution-focused approach, which are key for this position.
✨Communicate Clearly and Confidently
Practice articulating your thoughts clearly, both verbally and in writing. Since you'll be engaging with internal customers and external vendors, being able to communicate effectively is crucial. Consider doing mock interviews with friends to refine your delivery.
✨Be Ready to Learn and Adapt
EY values adaptability, so be prepared to discuss how you've embraced new technologies or processes in the past. Highlight your willingness to learn low-code platforms or database query languages, as this shows you're proactive about your professional development.