Senior Manager - Brand & Content, Studio+ in London

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

About EY Studio+ UK

Growth comes from solving problems that matter for people, customers, patients, employees, and society at large. At EY Studio+ UK, we are building a better working world, by putting the human first. Our work is rooted in the way people make decisions, helping us to assist businesses in making better choices and solving the most pressing problems. We work with organisations to create the platforms, products, and services for tomorrow; making the world an easier, more enjoyable, and sustainable place to live and work.

The opportunity

The work we do is big. Big in scale, ambition, impact – and big projects get taken seriously. We don’t create outputs for the sake of it. We create work that is driven to implementation.

The work we do is varied. We work across sectors (from government, healthcare, financial services, and fast-moving consumer goods) to tackle a huge variety of problems in numerous ways. One week you could be interviewing customers in their homes to understand how they make sense of their money, the next month you could be leading a workshop in Whitehall to articulate how a government department can embed innovation in their organisation.

We take our practitioners seriously and you will be given the freedom and support to develop your craft, your thinking, your work, and your career in a way that suits you and delivers for the practice and your clients.

Key Responsibilities

• Lead complex client engagements.
• Own and oversee the delivery of major marketing transformation programmes, ensuring alignment to client strategy, measurable outcomes, and EY quality standards.
• Lead multiple workstreams across engagements, managing interdependencies, risks, and senior stakeholders.
• Build and maintain strong, senior relationships, shaping client agendas and influencing strategic marketing, growth, and customer decisions.
• Provide thought leadership on emerging marketing, CX, and growth trends, positioning EY as a long-term strategic partner.
• Design and implement scalable marketing operating models, governance frameworks, and capability roadmaps that enable agility, performance, and sustainable growth.
• Lead the development of integrated, multi-channel marketing strategies spanning digital, social, CRM, brand, and performance marketing.
• Provide senior oversight across the end-to-end campaign lifecycle, ensuring alignment between creative, data, technology, and execution teams.
• Guide clients on leveraging data, analytics, martech, and CRM platforms to improve ROI, personalisation, acquisition, and retention.
• Lead and develop high-performing, multidisciplinary teams across consulting, creative, data, and technology.
• Play a key role in business development, including opportunity shaping, proposal leadership, and client pitches.
• Maintain rigorous standards across project governance, commercial management, risk, and quality assurance in line with EY policies.

Required Skills & Experience

• Extensive experience leading marketing strategy, marketing transformation, campaign delivery, or customer experience programmes.
• Strong understanding of digital marketing, CRM, martech ecosystems, and advanced analytics, and how they drive business performance.
• Proven ability to lead large, complex consulting or agency engagements with senior stakeholders.
• Demonstrated experience managing, mentoring, and growing high-performing teams.
• Exceptional executive communication, storytelling, and stakeholder management skills.
• Background in consulting, professional services, or agency environments.

Desirable Qualifications

• Degree in Marketing, Business, or a related discipline.
• Industry-recognised accreditation (e.g. CIM).
• Platform certification (e.g. Google, Adobe).

EY is building a better working world by creating new value for clients, people, society, and the planet, while building trust in capital markets. Enabled by data, AI, and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.