At a Glance
- Tasks: Manage global compliance contracts and ensure effective service delivery.
- Company: Join EY, a global leader in professional services with a diverse culture.
- Benefits: Flexible work environment, world-class training, and career development opportunities.
- Other info: Be part of a dynamic team with opportunities across multiple countries.
- Why this job: Shape your future while making a real impact in tax compliance and reporting.
- Qualifications: Experience in tax or accountancy, strong project management skills, and a collaborative mindset.
The predicted salary is between 55000 - 65000 £ per year.
At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
Global Compliance & Reporting (GCR) is one of our five tax service lines. Our GCR professionals help businesses meet demands for tax reporting, tax compliance and tax risk management. Many of our engagements are with clients going through wider tax transformation and operating model change programmes. Our GCR team work with a wide range of businesses to help them develop and implement effective, practical and sustainable approaches to managing tax compliance and reporting.
The opportunity
Our Global Tax Managed Services team works with leading organisations across a range of services from full tax and finance operate outsourcing, supporting with the design and implementation of their tax operating model, compliance process design and the project management of outsourced compliance and reporting services. We are a team which embraces diversity and inclusion with a mix of cultures, nationalities and backgrounds. We believe this makes us perfectly suited to the global environment in which we work. We are looking for an experienced London based Manager to join our thriving team. You will work closely primarily with our London and India teams, also with opportunities to support our wider teams in Germany, Netherlands, Switzerland, Hungary and France. As part of this energetic and diverse team, you will have opportunity to gain experience across these services, further develop your skills and have day-to-day contact with senior team members at our clients. This is an exciting time to join our specialised team when we are seeing unprecedented demand for our services and strong growth opportunities.
Your key responsibilities
- Contract management: Managing a number of global compliance contracts, some with client interface and some in a supervisory service delivery role. Proactively managing service delivery risk across those contracts through the use of issue and risk logs and the implementation of escalation processes. Developing and maintaining relationships with key contract stakeholders (internal and external) across multiple jurisdictions, and ensuring effective and timely communication. Manage contract governance including adherence to agreed process and procedures. Manage contract reporting against service level agreements (SLAs) and key performance indicators (KPIs) ensuring timely resolution of issues. Provide guidance and support to peers, colleagues and clients on contractual issues, and oversee local fee and scope negotiations. Setting clear objectives and expectations for junior team members including day-to-day responsibility for the management of offshore team members.
- Finance: Reviewing budgets and resourcing requirements on a regular basis and supporting the Global Engagement Leader in meeting the margin goals for the accounts. Billing fees according to agreed contract billing schedule.
- Quality and Risk Management: Supporting the Global Engagement leader on Quality & Risk Management (QRM) matters, overseeing implementation and adherence to agreed processes, procedures and timetables. Liaising with Global and Tax QRM and legal teams in the resolution of client service management issues. Maintaining the specified contractual framework and supporting agreements for all engagements.
- Detailed scoping and process assessments: Supporting a client understand full suite of compliance filings currently undertaken in countries. Review and suggesting improvements to compliance and reporting processes considering data sources, hand-off points and controls.
- Business development and proposal assistance: Working with the Global Engagement Leader to support pursuit and proposal activities, in response to client RFPs. This includes running global pricing exercises and being a part of EY’s presentation team at client pitches. Support development of client business case for change. Identify opportunities for additional EY services and or extensions to EY outsourcing services for existing EY clients.
- Compliance methodology: Sharing successful tools, techniques and approaches with other team members; Project managing small business development projects.
Skills and attributes for success
- Strong client relationship management skills with ability to develop quality outputs to clients.
- Negotiation skills, able to sustain opinion and handle challenges.
- Process design skills.
- Business development skills, able to identify and convert opportunities to sell work.
- Effective time management, ability to remain calm when under pressure to meet deadlines.
- Experience of coaching and developing more junior staff.
- Ensure delivery of quality work and take day to day leadership of delivery team.
- Change orientated with flexible approach.
- Innovative mindset with a focus on problem solving.
To qualify for the role, you must have:
- Experience in Corporate Tax, Indirect Tax or accountancy from a professional services firm or in-house team.
- An undergraduate or post-graduate degree.
- ACA / CA / ATTI/CTA/Tax Inspectors or a breadth of knowledge equivalent to a tax specialist qualification is not essential but welcome.
- Proven project management skills, and an ability to plan and prioritise work, meet deadlines, monitor own budget. A PRINCE2 qualification or similar would be beneficial.
- Experience in process and technology design is beneficial but not mandatory.
- Proficient multi-tasking ability.
- Ability to coach more junior team members and add value to the team.
- Experience with managing teams across multiple jurisdictions.
What we look for
- Excellent communicator in a range of situations both written and oral.
- Enthusiastic and flexible attitude to work.
- Individual with an understanding of tax regimes.
- Ability to work across a range of projects and clients often with tight deadlines.
- Strong commercial and negotiation skills.
What we offer you
At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams.
Are you ready to shape your future with confidence? Apply today.
To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.
Manager - Global Compliance and Reporting in London employer: FP&A
Contact Detail:
FP&A Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager - Global Compliance and Reporting in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at EY through LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching EY's recent projects and values. Show us that you’re not just another candidate; demonstrate how your skills align with their mission to build a better working world.
✨Tip Number 3
Practice your answers to common interview questions, but keep it natural. We want to see your personality shine through, so don’t be afraid to share your unique experiences and insights!
✨Tip Number 4
Follow up after your interview with a thank-you email. It’s a simple gesture that shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great way to reiterate your interest in joining the team!
We think you need these skills to ace Manager - Global Compliance and Reporting in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Manager - Global Compliance and Reporting role. Highlight your relevant experience in tax compliance and project management, and show us how you can contribute to our diverse team at EY.
Showcase Your Skills: We want to see your strong client relationship management skills and your ability to handle negotiations. Use specific examples from your past experiences to demonstrate how you've successfully managed contracts or led teams across multiple jurisdictions.
Be Clear and Concise: When writing your application, keep it clear and to the point. Avoid jargon and make sure your key achievements stand out. We appreciate straightforward communication, so let your personality shine through while maintaining professionalism.
Apply Through Our Website: Don’t forget to submit your application through our official website! This ensures that your application gets to the right people and helps us keep track of all candidates efficiently. Plus, it’s super easy to do!
How to prepare for a job interview at FP&A
✨Know Your Stuff
Make sure you brush up on your knowledge of corporate tax and compliance processes. Familiarise yourself with the latest trends in tax reporting and risk management, as well as EY's specific services. This will help you demonstrate your expertise and show that you're genuinely interested in the role.
✨Showcase Your Project Management Skills
Be prepared to discuss your project management experience in detail. Think of specific examples where you've successfully managed contracts or led teams across multiple jurisdictions. Highlight your ability to meet deadlines and manage budgets, as these are crucial for the Manager role.
✨Build Rapport with Interviewers
Since this role involves client relationship management, practice building rapport during your interview. Be personable and engage with your interviewers by asking insightful questions about their experiences at EY. This will not only make a good impression but also demonstrate your communication skills.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and negotiation skills. Think through potential challenges you might face in managing compliance contracts and how you would address them. This will showcase your innovative mindset and change-oriented approach.