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- Tasks: Onboard and support customers in the KBB and Home-Improvement sectors to maximise CRM usage.
- Company: Dynamic CRM provider in the UK with a focus on customer relationships.
- Benefits: Competitive salary of £35k, career advancement opportunities, and a supportive work environment.
- Why this job: Join a growing team and make a real impact in customer success and satisfaction.
- Qualifications: Experience in Customer Success or Account Management and knowledge of sales processes.
- Other info: Exciting prospects for long-term career growth in a vibrant industry.
The predicted salary is between 28000 - 42000 £ per year.
A dynamic CRM provider in the UK seeks a Customer Success Manager to foster relationships within the KBB and Home-Improvement sectors. You will onboard and support customers, ensuring they maximize their use of the CRM system.
Ideal candidates will have experience in Customer Success or Account Management, and a deep understanding of sales processes. The role offers a competitive salary of circa £35k per annum and prospects for long-term career advancement.
Customer Success Manager – Onboarding & Growth (KBB/Home) in Leeds employer: Foyne Jones Recruitment Group Ltd
Contact Detail:
Foyne Jones Recruitment Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Success Manager – Onboarding & Growth (KBB/Home) in Leeds
✨Tip Number 1
Network like a pro! Reach out to people in the KBB and Home-Improvement sectors on LinkedIn. A friendly message can go a long way in getting your foot in the door.
✨Tip Number 2
Prepare for those interviews by researching the company and its CRM system. Show us you know how to help customers maximise their experience – that’s what we love to see!
✨Tip Number 3
Practice your pitch! Be ready to explain how your past experiences in Customer Success or Account Management make you the perfect fit for this role. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. We’re excited to see what you bring to the table!
We think you need these skills to ace Customer Success Manager – Onboarding & Growth (KBB/Home) in Leeds
Some tips for your application 🫡
Show Your Passion for Customer Success: When writing your application, let your enthusiasm for customer success shine through. We want to see how you’ve helped customers in the past and how you can bring that energy to our team.
Tailor Your Experience: Make sure to highlight your relevant experience in Customer Success or Account Management. We’re looking for candidates who understand sales processes, so don’t be shy about showcasing your skills in this area!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the heart of why you’d be a great fit for us.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Foyne Jones Recruitment Group Ltd
✨Know Your CRM Inside Out
Make sure you’re familiar with the CRM system the company uses. Research its features and benefits, and think about how you can help customers maximise their use of it. This will show your genuine interest in the role and your readiness to support clients effectively.
✨Showcase Your Customer Success Experience
Prepare specific examples from your past roles where you successfully onboarded clients or improved customer satisfaction. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewer to see your impact.
✨Understand the KBB and Home-Improvement Sectors
Brush up on the latest trends and challenges in the KBB and home-improvement industries. Being able to discuss these topics will demonstrate your knowledge and enthusiasm for the sector, making you a more attractive candidate.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about the company's approach to customer success, how they measure client satisfaction, or what growth opportunities exist within the role. This shows your engagement and eagerness to contribute.
