At a Glance
- Tasks: Manage residential properties and support landlords and tenants throughout the tenancy lifecycle.
- Company: Foxtons, London's leading estate agency with a focus on excellence.
- Benefits: Competitive salary, hybrid working, comprehensive training, and wellbeing support.
- Other info: Enjoy career progression, social events, and a supportive work environment.
- Why this job: Join a dynamic team and make a real impact in property management.
- Qualifications: Strong organisational skills and a passion for customer service; no prior experience needed.
The predicted salary is between 26000 - 30000 € per year.
As a Foxtons Tenancy Administrator based in Watford, you’ll be the dedicated point of contact for both landlords and tenants, managing a portfolio of residential properties with professionalism and confidence. With your existing property management experience, you’ll be trusted to oversee every aspect of the tenancy lifecycle ensuring a seamless, high-quality service that reflects the Foxtons standard.
You’ll work closely with our local offices and specialist teams to support landlords across the Watford area and beyond. From coordinating maintenance and resolving issues to advising on legal and financial matters, your expertise will be key to protecting landlord investments and supporting tenants throughout their tenancy.
This is more than just a role - it’s a long-term career opportunity. We’ll support your professional development with access to industry-leading training, including funding for your ARLA qualification, and offer clear progression based on your performance and ambition.
You’ll also benefit from a hybrid working model, with the flexibility to combine time in our Watford office with working from home once fully established in the role.
We offer:
- £26,000 - £30,000 per annum, depending on experience
- Hybrid working, offering the right balance between office and home-based working
- Comprehensive training, including full support to gain your ARLA qualification
- Defined career progression with regular reviews and growth opportunities
- Equity, Diversity & Inclusion networks and a calendar of Foxtons-funded social events
- One paid volunteering day per year to support a cause you care about
- A comprehensive wellbeing package, including enhanced sick pay, a confidential support line, Mental Health First Aiders, a coaching platform, and subsidised gym membership
- Legendary team events, including our Christmas Party, Summer Sports Day, and regular socials
- Enhanced parental leave policies and family support options
- A contributory pension scheme
If you're an experienced Property Manager ready to grow your career in a supportive, forward-thinking environment, join our Watford team and help us continue to set the standard in property management.
About You
Our Tenancy Administrators have unparalleled expertise and the drive to make it happen – it's what sets Foxtons customer service apart. So, if you take pride in making sure everything runs smoothly, always on your game, always looking to make a difference, this is the career for you. You will need strong organisational skills, excellent attention to detail and the ability to problem solve. You will be successful here if you can communicate well with a wide range of people over a variety of platforms.
No previous property management experience is required, as full training and ongoing development will be provided. Prior experience in a professional customer service environment is desirable but also not essential. What it takes is a special kind of mindset and a burning ambition to succeed at Foxtons. Turn up with that, and we promise to provide all you need to excel.
About Us
As London’s number 1 estate agency brand, our customers choose us because we get it done. And we know it’s our people that make us so successful. In over 40 years serving London and the Home Counties, we have discovered a winning formula for creating driven and ambitious professionals. This includes the best training at every stage, market-leading technology and the opportunity to work alongside some of the industry’s most influential professionals.
Is it important for you to know our Corporate Social Responsibility before you apply? Great, it’s important to us too. Whether we’re providing LGBTQ+ safe spaces, stocking our offices from charitable water suppliers or engaging in fabulous local events, our 50+ offices across London play a key part in our communities. We also offer annual paid time off for employees to volunteer at a charity of their choice. Many choose to support our partner, Single Homeless Project. This is London's largest homelessness charity, making a difference in 10,000 Londoners’ lives across all 32 boroughs.
Tenancy Co-Ordinator - Hertfordshire in Watford employer: Foxtons
Foxtons is an exceptional employer, offering a dynamic work environment in Watford where you can thrive as a Tenancy Co-Ordinator. With a strong focus on professional development, including funding for your ARLA qualification and a hybrid working model, we ensure our employees enjoy a balanced and fulfilling career. Our commitment to equity, diversity, and inclusion, alongside a comprehensive wellbeing package and engaging team events, makes Foxtons a rewarding place to work for those looking to make a meaningful impact in property management.
StudySmarter Expert Advice🤫
We think this is how you could land Tenancy Co-Ordinator - Hertfordshire in Watford
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management field and let them know you're on the hunt for a Tenancy Co-Ordinator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Foxtons and understanding their values. Show us that you’re not just another candidate; demonstrate how your skills align with their mission of providing top-notch service to landlords and tenants alike.
✨Tip Number 3
Practice your communication skills! As a Tenancy Co-Ordinator, you'll need to interact with a variety of people. Role-play common scenarios with friends or family to boost your confidence and refine your problem-solving abilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you’re genuinely interested in joining the Foxtons team and ready to take the next step in your career.
We think you need these skills to ace Tenancy Co-Ordinator - Hertfordshire in Watford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Tenancy Co-Ordinator role. Highlight any relevant customer service or property management experience, even if it’s not directly in property management.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your passion for property management and how your skills can contribute to Foxtons' success. Keep it professional but let your personality come through.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've successfully resolved issues in previous roles. This will demonstrate your ability to handle the challenges that come with managing tenancies.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at Foxtons
✨Know Your Stuff
Before the interview, make sure you brush up on property management basics and the tenancy lifecycle. Familiarise yourself with common issues landlords and tenants face, as well as any relevant legalities. This will show that you're proactive and ready to tackle the role head-on.
✨Showcase Your Communication Skills
As a Tenancy Co-Ordinator, you'll be dealing with a variety of people. Practice articulating your thoughts clearly and confidently. Consider preparing examples from past experiences where you've successfully resolved conflicts or communicated effectively in a professional setting.
✨Demonstrate Problem-Solving Abilities
Think of specific scenarios where you've had to solve problems quickly and efficiently. Be ready to discuss these during the interview, as it will highlight your ability to handle the unexpected and maintain a high-quality service, which is crucial for this role.
✨Emphasise Your Organisational Skills
Being organised is key in property management. Prepare to discuss how you manage your time and tasks effectively. You might even want to bring along a planner or digital tool you use to keep track of your responsibilities, showing that you’re already thinking like a Tenancy Co-Ordinator.
