At a Glance
- Tasks: Manage property tenancies and provide expert advice to landlords and tenants.
- Company: Foxtons, London's leading estate agency with a dynamic APAC team.
- Benefits: Competitive salary, full training, career progression, and wellbeing support.
- Other info: Inclusive culture with regular team events and volunteering opportunities.
- Why this job: Join a successful team and make a real impact in the property market.
- Qualifications: Fluent Mandarin speaker with strong organisational and customer service skills.
The predicted salary is between 26000 - 30000 £ per year.
Foxtons APAC is an experienced in‑house team consisting of native Mandarin and Cantonese speakers, who together provide a London hub to help Chinese and international customers achieve their property aspirations within one of the world's leading real estate markets. Our Asia‑Pacific team offers industry‑leading expertise and guidance across the market, from sourcing, purchasing and selling properties to formulating bespoke lettings strategies, all with up‑to‑the‑minute legal, financial and regulatory insight, supported by a team of select partners.
Due to the ongoing success of our international reach we are looking to expand our Asia‑Pacific Team and hire a Mandarin speaking Property Manager so that we can continue to better service our overseas clients and landlords. This is an exciting opportunity to play a critical part in a successful and growing department, within London’s leading estate agency.
What you’ll be doing:
The Foxtons Asia-Pacific (APAC) Property Management team offers professional advice and assistance to tenants and landlords in our APAC portfolio who have requested our premium service, to ensure that each tenancy runs smoothly from start to finish. Each of our dedicated Property Managers provides a single point of contact for both landlords and tenants and offers advice on all aspects of the tenancy lifecycle, including financial, rental, and legal matters as well as organising any necessary maintenance projects.
We offer:
- Salary: £26,000 - £30,000 per annum, depending on experience
- Training & Development: Full onboarding and support to gain your ARLA qualification
- Career Progression: Regular reviews and opportunities to grow within the business
- Inclusive Culture: Equity, Diversity & Inclusion networks and Foxtons‑funded social events
- Volunteering: One paid day per year to support a cause you care about
- Wellbeing Support: Enhanced sick pay, confidential support line, Mental Health First Aiders, coaching platform, and subsidised gym membership
- Team Events: Christmas Party, Summer Sports Day, and regular socials
- Family Support: Enhanced parental leave and family‑friendly policies
- Pension Scheme: Contributory pension to support your future
About You
Our Property Managers have unparalleled expertise and the drive to make it happen – it's what sets Foxtons customer service apart. So, if you take pride in making sure everything runs smoothly, always on your game, always looking to make a difference, this is the career for you. As well as being a fluent Mandarin speaker, you will need strong organisational skills, excellent attention to detail, and the ability to problem‑solve. We are also looking for people who share our passion for delivering exceptional customer service so the successful candidate will have a professional approach to customer services and enjoy communicating with people over a variety of platforms. No previous property management experience is required, as full training and ongoing development will be provided. Prior experience in a professional customer service environment is desirable but also not essential. What it takes is a special kind of mindset and a burning ambition to succeed at Foxtons. Turn up with that, and we promise to provide all you need to excel.
About Us
As London’s number 1 estate agency brand, our customers choose us because we get it done. And we know it’s our people that make us so successful. In over 40 years serving London and the Home Counties, we have discovered a winning formula for creating driven and ambitious professionals. This includes the best training at every stage, market‑leading technology and the opportunity to work alongside some of the industry’s most influential professionals.
Property Manager- Asia Pacific Team employer: Foxtons
Foxtons APAC is an exceptional employer, offering a vibrant and inclusive work culture that prioritises employee growth and development. With comprehensive training programmes, including support to gain your ARLA qualification, and a commitment to equity and diversity, employees are empowered to thrive in their careers while enjoying a range of benefits such as enhanced wellbeing support and social events. Located in London, the heart of one of the world's leading real estate markets, this role provides a unique opportunity to engage with a diverse clientele and make a meaningful impact in property management.
StudySmarter Expert Advice🤫
We think this is how you could land Property Manager- Asia Pacific Team
✨Tip Number 1
Network like a pro! Get out there and connect with people in the property management scene. Attend industry events, join relevant online groups, and don’t be shy about reaching out to current employees at Foxtons. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your organisational skills and attention to detail. Share examples of how you've solved problems in the past, even if they’re from different fields. It’s all about showcasing that customer service mindset!
✨Tip Number 3
Prepare for the interview! Research Foxtons and their Asia-Pacific team thoroughly. Understand their services and values, and think about how your experience aligns with their mission. This will help you stand out as someone who’s genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows you’re serious about joining Foxtons. Don’t forget to follow up after applying; a little persistence can go a long way in making a great impression!
We think you need these skills to ace Property Manager- Asia Pacific Team
Some tips for your application 🫡
Show Off Your Mandarin Skills:Since we're looking for a fluent Mandarin speaker, make sure to highlight your language skills right at the top of your application. We want to see how you can connect with our clients and help them navigate the property market!
Tailor Your Application:Take a moment to customise your CV and cover letter for this role. Mention any relevant experience in customer service or problem-solving, even if it’s not directly related to property management. We love seeing how you can bring your unique skills to our team!
Be Yourself:We’re all about personality here at StudySmarter! Don’t be afraid to let your character shine through in your application. Share your passion for customer service and how you like to make a difference in people's lives.
Apply Through Our Website:Make sure to submit your application through our website. It’s the best way for us to receive your details and get you into our system. Plus, it shows you’re serious about joining our awesome team!
How to prepare for a job interview at Foxtons
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of the property market, especially in the Asia-Pacific region. Familiarise yourself with current trends, legal regulations, and financial aspects that affect property management. This will show your potential employer that you're serious about the role and ready to hit the ground running.
✨Show Off Your Language Skills
Since this role requires fluency in Mandarin, be prepared to demonstrate your language skills during the interview. Practice common property management terms and phrases in Mandarin, and don’t hesitate to switch languages if it feels appropriate. This will not only highlight your qualifications but also your ability to communicate effectively with clients.
✨Highlight Customer Service Experience
Even if you don't have direct property management experience, think about any customer service roles you've had. Be ready to share specific examples of how you've handled difficult situations or gone above and beyond for a customer. Foxtons values exceptional customer service, so showcasing your passion for helping others will resonate well.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of your interview. This could be about the team culture, training opportunities, or how success is measured in the role. Asking questions shows your genuine interest in the position and helps you determine if it's the right fit for you too.
