At a Glance
- Tasks: Manage residential properties, ensuring a seamless service for landlords and tenants.
- Company: Foxtons is London's top estate agency, known for its exceptional customer service and professional development.
- Benefits: Enjoy hybrid working, comprehensive training, social events, and a wellbeing package.
- Why this job: Join a supportive team with clear career progression and the chance to make a real impact.
- Qualifications: No prior property management experience needed; strong organisational skills and ambition are key.
- Other info: One paid volunteering day per year to support a cause you care about.
The predicted salary is between 22000 - 26000 £ per year.
Overview
As a Foxtons Property Manager based in Watford, you’ll be the dedicated point of contact for both landlords and tenants, managing a portfolio of residential properties with professionalism and confidence. With your existing property management experience, you’ll be trusted to oversee every aspect of the tenancy lifecycle—ensuring a seamless, high-quality service that reflects the Foxtons standard.
You’ll work closely with our local offices and specialist teams to support landlords across the Watford area and beyond. From coordinating maintenance and resolving issues to advising on legal and financial matters, your expertise will be key to protecting landlord investments and supporting tenants throughout their tenancy.
This is more than just a role — it’s a long-term career opportunity. We’ll support your professional development with access to industry-leading training, including funding for your ARLA qualification, and offer clear progression based on your performance and ambition.
You’ll also benefit from a hybrid working model, with the flexibility to combine time in our Watford office with working from home once fully established in the role.
What we offer
- £26,000 – £30,000 per annum, depending on experience
- Hybrid working, offering the right balance between office and home-based working
- Comprehensive training, including full support to gain your ARLA qualification
- Defined career progression with regular reviews and growth opportunities
- Equity, Diversity & Inclusion networks and a calendar of Foxtons-funded social events
- One paid volunteering day per year to support a cause you care about
- A comprehensive wellbeing package, including enhanced sick pay, a confidential support line, Mental Health First Aiders, a coaching platform, and subsidised gym membership
- Legendary team events, including our Christmas Party, Summer Sports Day, and regular socials
- Enhanced parental leave policies and family support options
- A contributory pension scheme
About You
Our Property Managers have unparalleled expertise and the drive to make it happen – it\’s what sets Foxtons customer service apart. So, if you take pride in making sure everything runs smoothly, always on your game, always looking to make a difference, this is the career for you. You will need strong organisational skills, excellent attention to detail and the ability to problem solve. You will be successful here if you can communicate well with a wide range of people over a variety of platforms.
No previous property management experience is required, as full training and ongoing development will be provided. Prior experience in a professional customer service environment is desirable but also not essential. What it takes is a special kind of mindset and a burning ambition to succeed at Foxtons. Turn up with that, and we promise to provide all you need to excel.
About Us
As London’s number 1 estate agency brand, our customers choose us because we get it done. And we know it’s our people that make us so successful. In over 40 years serving London and the Home Counties, we have discovered a winning formula for creating driven and ambitious professionals. This includes the best training at every stage, market-leading technology and the opportunity to work alongside some of the industry’s most influential professionals.
Is it important for you to know our Corporate Social Responsibility before you apply? Great, it’s important to us too. Whether we’re providing LGBTQ+ safe spaces, stocking our offices from charitable water suppliers or engaging in fabulous local events, our 50+ offices across London play a key part in our communities. We also offer annual paid time off for employees to volunteer at a charity of their choice. Many choose to support our partner, Single Homeless Project. This is London\’s largest homelessness charity, making a difference in 10,000 Londoners’ lives across all 32 boroughs.
Job details
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Customer Service
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Property Manager employer: Foxtons
Contact Detail:
Foxtons Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Manager
✨Tip Number 1
Familiarise yourself with the local property market in Watford. Understanding the area, including rental prices and tenant demographics, will help you engage confidently with both landlords and tenants during interviews.
✨Tip Number 2
Network with professionals in the property management field. Attend local property events or join online forums to connect with others in the industry. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Demonstrate your customer service skills during any interactions with us. Since prior property management experience isn't required, showcasing your ability to handle customer queries and resolve issues effectively can set you apart.
✨Tip Number 4
Research Foxtons' values and corporate social responsibility initiatives. Showing that you align with our commitment to community engagement and diversity can make a positive impression during the hiring process.
We think you need these skills to ace Property Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Property Manager at Foxtons. Familiarise yourself with the tenancy lifecycle and the importance of customer service in property management.
Tailor Your CV: Highlight any relevant experience in customer service or related fields. Even if you lack direct property management experience, showcase your organisational skills, attention to detail, and problem-solving abilities.
Craft a Compelling Cover Letter: Use your cover letter to express your enthusiasm for the role and the company. Mention your ambition to succeed and how you align with Foxtons' values, particularly in providing high-quality service.
Prepare for Potential Questions: Think about how you would handle various scenarios that a Property Manager might face, such as resolving tenant issues or coordinating maintenance. Be ready to discuss these in an interview setting.
How to prepare for a job interview at Foxtons
✨Showcase Your Customer Service Skills
Since the role involves managing relationships with landlords and tenants, highlight any previous experience in customer service. Share specific examples of how you've resolved issues or improved customer satisfaction.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss scenarios where you've successfully tackled challenges. Foxtons values individuals who can think on their feet, so be ready to explain your thought process and the outcomes of your decisions.
✨Research Foxtons and Its Values
Familiarise yourself with Foxtons' mission, values, and community involvement. Showing that you understand their commitment to equity, diversity, and social responsibility will demonstrate your genuine interest in the company.
✨Ask Insightful Questions
Prepare thoughtful questions about the role, team dynamics, and opportunities for professional development. This not only shows your enthusiasm but also helps you assess if the company aligns with your career goals.