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For Companies At a Glance
- Tasks: Negotiate with tenants to ensure timely rent payments and protect landlords' income.
- Company: Foxtons, a leading property management and lettings company.
- Benefits: Comprehensive training, career development, and a supportive team environment.
- Why this job: Make a real difference for landlords while developing your negotiation skills.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Join a dynamic team with opportunities for growth in the property sector.
The predicted salary is between 28800 - 43200 £ per year.
About The Role
One of the most valuable services Foxtons Property Management and Lettings Support department provides for our landlords is rent collection. This role negotiates challenging situations and protects our landlords’ income when they have not been paid.
Your role as a Rent Collection Administrator is paramount in the relationship Foxtons forges with our landlord clients. You provide the peace of mind that we’ll protect their income – the proof that we get it done for our clients. Our unrivalled training will give you all the tools you need to hone your skills and master the intricate legal landscape around rent arrears. If you have the ambition to become an expert and the drive to follow it through, you will be the professional to confidently deliver top-tier service when it matters most.
Core responsibilities of the role include:
- Contacting tenants at set, regular intervals by any and all means available (telephone, email, text) who have not paid their rent to determine the issue and obtain payment.
Rent Collection Administrator - Worcester employer: Foxtons Estate Agents
Contact Detail:
Foxtons Estate Agents Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rent Collection Administrator - Worcester
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues who might know someone at Foxtons or in the property management field. A personal connection can often get your foot in the door.
✨Tip Number 2
Prepare for the interview by researching common challenges in rent collection. Show us you understand the intricacies of the role and how you can tackle those tricky situations with confidence.
✨Tip Number 3
Practice your negotiation skills! Role-play with a friend or family member to simulate tough conversations with tenants. This will help you feel more at ease when it comes to real-life scenarios.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Rent Collection Administrator - Worcester
Some tips for your application 🫡
Show Your Understanding of the Role: Make sure to highlight your understanding of the rent collection process in your application. We want to see that you get the importance of protecting landlords' income and how you can contribute to that peace of mind.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for the Rent Collection Administrator role.
Highlight Relevant Experience: If you've got experience in property management or customer service, make sure to showcase it! We love seeing how your past roles have prepared you for this position, especially when it comes to handling challenging situations.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Foxtons!
How to prepare for a job interview at Foxtons Estate Agents
✨Know Your Stuff
Familiarise yourself with the ins and outs of rent collection and property management. Understand the legal aspects surrounding rent arrears, as this will show your potential employer that you're serious about the role and ready to tackle any challenges.
✨Practice Your Communication Skills
Since you'll be negotiating with tenants and landlords, practice how you communicate. Role-play different scenarios with a friend or family member to get comfortable with handling difficult conversations. This will help you demonstrate your ability to maintain professionalism under pressure.
✨Show Your Problem-Solving Skills
Prepare examples from your past experiences where you've successfully resolved conflicts or tricky situations. Highlighting your problem-solving skills will reassure the interviewers that you can handle the challenges that come with rent collection.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process or how the team handles particularly challenging cases. This shows your genuine interest in the role and helps you gauge if the company culture aligns with your values.
