Tenancy & Client Success Manager

Tenancy & Client Success Manager

Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Foxtons Estate Agents

At a Glance

  • Tasks: Support landlords and tenants, ensuring smooth tenancy processes and resolving issues.
  • Company: Foxtons Estate Agents, a vibrant team focused on exceptional client service.
  • Benefits: Ongoing training, personal development, and a supportive work environment.
  • Other info: Join a dynamic team in Greater London with great career opportunities.
  • Why this job: Make a real impact in people's lives while growing your career.
  • Qualifications: Strong communication skills and a passion for client success.

The predicted salary is between 30000 - 40000 £ per year.

Foxtons Estate Agents is seeking a Tenancy Manager in Greater London to provide key support for landlords and tenants. In this role, you will serve as their primary contact, ensuring seamless progress of tenancies and addressing both financial and maintenance matters effectively.

Ongoing training and a focus on personal development are key components of your success at Foxtons, allowing you to make a significant impact. Join us and be part of a vibrant team dedicated to exceptional client service.

Tenancy & Client Success Manager employer: Foxtons Estate Agents

Foxtons Estate Agents is an excellent employer, offering a dynamic work culture in the heart of Greater London where you can thrive as a Tenancy & Client Success Manager. With a strong emphasis on ongoing training and personal development, employees are empowered to make a meaningful impact while being part of a vibrant team dedicated to exceptional client service. Join us for a rewarding career that prioritises your growth and success.

Foxtons Estate Agents

Contact Details:

Foxtons Estate Agents Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Tenancy & Client Success Manager

Tip Number 1

Network like a pro! Reach out to current or former employees at Foxtons on LinkedIn. A friendly chat can give you insider info and might even lead to a referral.

Tip Number 2

Prepare for the interview by researching common tenancy issues and client success strategies. Show us you know your stuff and can handle any situation that comes your way!

Tip Number 3

Practice your communication skills. As a Tenancy Manager, you'll need to be clear and concise. Role-play with a friend to nail down your responses and boost your confidence.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Foxtons team.

We think you need these skills to ace Tenancy & Client Success Manager

Client Relationship Management
Communication Skills
Problem-Solving Skills
Financial Management
Maintenance Coordination
Attention to Detail
Time Management

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights relevant experience in tenancy management and client success. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting landlords and tenants. We love seeing genuine enthusiasm for the role and the company.

Showcase Your Communication Skills:As a Tenancy & Client Success Manager, communication is key. In your application, highlight examples of how you've effectively resolved issues or improved client relationships. We want to know how you connect with people!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Foxtons Estate Agents

Know Your Stuff

Before the interview, make sure you understand the role of a Tenancy & Client Success Manager. Familiarise yourself with common tenancy issues, landlord-tenant relationships, and the specific services Foxtons offers. This knowledge will help you answer questions confidently and show that you're genuinely interested in the position.

Showcase Your People Skills

As a Tenancy Manager, you'll be dealing with landlords and tenants regularly. Prepare examples from your past experiences where you've successfully resolved conflicts or provided exceptional customer service. This will demonstrate your ability to handle the interpersonal aspects of the job effectively.

Ask Insightful Questions

Interviews are a two-way street! Prepare thoughtful questions about Foxtons' approach to client success and how they support their staff's personal development. This not only shows your interest in the company but also helps you gauge if it's the right fit for you.

Emphasise Continuous Learning

Since ongoing training is a key component of success at Foxtons, be ready to discuss how you’ve pursued professional development in the past. Share any relevant courses or certifications you've completed, and express your enthusiasm for further training opportunities within the company.