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- Tasks: Support payroll operations for 1500 employees, ensuring accuracy and efficiency in all tasks.
- Company: Join London’s top estate agency brand with over 40 years of success and community impact.
- Benefits: Enjoy training, market-leading tech, and paid volunteer time for charities like Single Homeless Project.
- Why this job: Be part of a dynamic team focused on continuous improvement and customer satisfaction in payroll.
- Qualifications: 2+ years in payroll, strong Excel skills, and a knack for problem-solving required.
- Other info: Opportunity to work with influential professionals and engage in meaningful community initiatives.
The predicted salary is between 36000 - 60000 £ per year.
About The Role
As a Payroll Specialist, you will support the accurate delivery of two monthly payrolls (approx. 1500 employees in total) while identifying opportunities for automation and process improvements. You will collaborate with the Head of Payroll and Senior Payroll Specialist to manage high-volume payroll operations and support various payroll-related tasks and projects. Your role will be key in ensuring customer satisfaction, efficiency, compliance, and seamless payroll execution.
Key Responsibilities:
- Provide day-to-day operational support for payroll processes, ensuring accuracy and efficiency in all tasks.
- Assist in the calculation and verification of commission payments.
- Perform manual payroll calculations as required, ensuring precision and compliance.
- Support tax year-end processes under the guidance of the Head of Payroll.
- Contribute to the administration and maintenance of the Group’s pension schemes.
- Assist with payroll system-related issues, including troubleshooting and system testing.
- Support with the seamless transfer of employees under TUPE, ensuring accurate payroll integration and compliance.
- Support with the processing of ad-hoc payments and salary advances.
- Support with P11D reconciliations, resolve related queries, and ensure timely submission to HMRC.
- Maintain the integrity and accuracy of employee payroll data.
- Build and sustain strong relationships with key internal stakeholders to support payroll operations.
- Serve as the primary point of contact for payroll queries, managing the payroll inbox and delivering a high level of customer service per service level agreements.
- Provide support on payroll-related projects as directed by the Head of Payroll.
- Ensure deadlines are met by monitoring progress and proactively addressing any challenges.
- Drive continuous improvements in payroll accuracy and efficiency by identifying and resolving issues, streamlining processes, and mitigating risks.
- Undertake additional tasks as needed to ensure the smooth operation of payroll functions.
This list is not exhaustive, and you may be required to undertake additional tasks as your role evolves within the organisation and in alignment with the Payroll department’s objectives.
About You
Essential skills & experience:
- Minimum 2 years previous experience within a busy payroll function/ similar role level.
- IT Literate.
- Strong communication skills, verbal and written.
- Ability to establish strong work relationships.
- Enjoys problem solving.
- Ability to work collaboratively with colleagues and stakeholders.
- Great attention to detail.
- Highly organized and able to work under pressure and to deadlines.
- Embraces change.
- A desire to continually learn.
- A respect for confidentiality.
- Strong time management.
- Able to deliver a first-class customer service experience.
- Strong working knowledge of Pension Auto enrolment legislation.
- Able to manually calculate all statutory deductions such as Income Tax, National Insurance, Student/Postgraduate Loans, Court Orders etc.
- Strong understanding of RTI.
- Strong Excel skills.
Desirable but not essential:
- Use of Zellis Resource Link software to run payroll end-to-end.
- CIPP or similar payroll qualification.
- Experience calculating commission payments.
About The Company
As London’s number 1 estate agency brand,* our customers choose us because we get it done. And we know it’s our people that make us so successful. In over 40 years serving London and the Home Counties, we have discovered a winning formula for creating driven and ambitious professionals. This includes the best training at every stage, market-leading technology and the opportunity to work alongside some of the industry’s most influential professionals.
Is it important for you to know our Corporate Social Responsibility before you apply? Great, it’s important to us too. Whether we’re providing LGBTQ+ safe spaces, stocking our offices from charitable water suppliers or engaging in fabulous local events, our 50+ offices across London play a key part in our communities. We also offer annual paid time off for employees to volunteer at a charity of their choice. Many choose to support our partner, Single Homeless Project. This is London’s largest homelessness charity, making a difference in 10,000 Londoners’ lives across all 32 boroughs.
* TwentyCI data, 2023 v 2022 market share and market share growth of new instructions at a brand level.
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Payroll Specialist employer: Foxtons Estate Agents
Contact Detail:
Foxtons Estate Agents Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Payroll Specialist
✨Tip Number 1
Familiarize yourself with payroll software, especially Zellis Resource Link if you can. Even if you haven't used it before, showing a willingness to learn and adapt to new systems can set you apart.
✨Tip Number 2
Brush up on your knowledge of statutory deductions and pension auto-enrollment legislation. Being able to discuss these topics confidently during the interview will demonstrate your expertise and readiness for the role.
✨Tip Number 3
Highlight any experience you have with high-volume payroll operations. Sharing specific examples of how you've managed payroll processes efficiently in the past can showcase your ability to handle the demands of this position.
✨Tip Number 4
Prepare to discuss how you've contributed to process improvements in previous roles. Employers love candidates who can identify issues and implement solutions, so come ready with examples that illustrate your problem-solving skills.
We think you need these skills to ace Payroll Specialist
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your previous experience in payroll functions, especially if you have worked in a busy environment. Mention specific tasks you've handled that align with the responsibilities listed in the job description.
Showcase Your Skills: Clearly outline your IT literacy and strong Excel skills. Provide examples of how you've used these skills in past roles, particularly in relation to payroll calculations and data management.
Demonstrate Attention to Detail: Since accuracy is crucial in payroll processing, include examples that showcase your attention to detail. This could be through specific projects or tasks where precision was key to success.
Express Your Customer Service Orientation: As the role involves managing payroll queries and delivering high levels of customer service, share experiences where you successfully resolved issues or provided support to colleagues or clients.
How to prepare for a job interview at Foxtons Estate Agents
✨Showcase Your Payroll Experience
Be prepared to discuss your previous experience in payroll functions. Highlight specific examples where you ensured accuracy and efficiency, especially in high-volume payroll operations.
✨Demonstrate Problem-Solving Skills
Since the role involves troubleshooting payroll system issues, share instances where you've successfully resolved problems or improved processes. This will show your ability to embrace change and drive continuous improvements.
✨Highlight Attention to Detail
Given the importance of precision in payroll calculations, emphasize your attention to detail. You might want to mention any specific methods you use to ensure accuracy in your work.
✨Prepare for Customer Service Scenarios
As the primary point of contact for payroll queries, be ready to discuss how you handle customer service situations. Share examples of how you've built strong relationships with stakeholders and delivered first-class service.
