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- Tasks: Greet clients, manage office operations, and support Sales & Lettings teams.
- Company: Foxtons is London's top estate agency, known for its exceptional service and community engagement.
- Benefits: Enjoy a £26,000 salary, comprehensive training, career progression, and a wellbeing package.
- Why this job: Kickstart your career in a dynamic environment with unlimited growth potential and a supportive culture.
- Qualifications: Professionalism, organisation, communication skills, and a desire to learn are essential.
- Other info: Join us for team outings, charity volunteering, and be part of our Equity, Diversity & Inclusivity networks.
The predicted salary is between 20800 - 36400 £ per year.
As an Office Co-ordinator, you will be responsible for greeting clients, fostering relationships, ensuring the smooth operation of our local office, and providing vital Sales & Lettings support and administration to help us serve our customers effectively. If you are interested in administration, property, and delivering exceptional customer service, this is a great opportunity to start your career with London’s leading estate agency.
You will be the first point of contact for clients, applicants, and contractors, shaping their first impression of our brand. Foxtons is a well-known London estate agency, so you will handle in-person and telephone enquiries from customers looking to buy or rent in London.
Your responsibilities include maintaining an organized and well-stocked office environment, reporting maintenance issues, managing the key system, and updating marketing displays regularly. This role offers insight into our Sales & Lettings teams, including preparing move-in and completion packs, registering applicants, and booking valuations. You will work closely with Sales & Lettings Managers to gather and source compliance documents from Vendors, Landlords, and tenants to facilitate deal completion.
Career progression is extensive. You can advance within the Office Co-ordinator role or leverage your experience to move into other departments at Foxtons. The skills you gain will be highly valuable.
We offer:
- £26,000 per annum, pro rata
- Comprehensive training and upskilling opportunities
- Unlimited career potential for driven individuals
- Access to ideas, insights, and networking across the business
- Inclusion in Equity, Diversity & Inclusivity networks and social events
- Annual Christmas Party and team outings
- One paid day annually to volunteer for a charity of your choice
- Wellbeing package including sick pay, confidential counselling, Mental Health First Aiders, and coaching platform
- Enhanced parental policies, including shared parental leave
- Pension scheme
Your professionalism, organization, and communication skills will reflect Foxtons’ commitment to customer service. Attention to detail is crucial as you will handle clients’ property and personal information. You should be ambitious, eager to learn, and motivated to succeed. We are committed to supporting your growth and success.
As London’s leading estate agency, we are proud of our reputation for getting things done. Our success is driven by our people, supported by top-tier training, innovative technology, and collaboration with industry professionals. We also value our corporate social responsibility, engaging in community initiatives and supporting charities like the Single Homeless Project. We believe in creating a positive impact both within and outside the workplace.
Office Co-ordinator - North West London employer: Foxtons Estate Agents
Contact Detail:
Foxtons Estate Agents Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Co-ordinator - North West London
✨Tip Number 1
Familiarise yourself with the local property market in North West London. Understanding the area, its demographics, and current trends will help you engage confidently with clients and demonstrate your knowledge during interviews.
✨Tip Number 2
Practice your customer service skills by role-playing common scenarios you might encounter as an Office Co-ordinator. This will prepare you to handle inquiries and complaints effectively, showcasing your ability to provide exceptional service.
✨Tip Number 3
Network with professionals in the real estate industry, especially those connected to Foxtons. Attend local events or join online forums to build relationships that could lead to valuable insights and potential referrals.
✨Tip Number 4
Demonstrate your organisational skills by creating a mock office setup. This can include managing a simulated key system or maintaining a tidy workspace, which will show your proactive approach and readiness for the role.
We think you need these skills to ace Office Co-ordinator - North West London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administration and customer service. Emphasise any roles where you managed client interactions or supported office operations, as these are key aspects of the Office Co-ordinator position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work at Foxtons and how your skills align with their commitment to exceptional customer service.
Highlight Relevant Skills: In your application, focus on skills such as organisation, communication, and attention to detail. Provide examples of how you've demonstrated these skills in previous roles, especially in fast-paced environments.
Show Your Ambition: Convey your eagerness to learn and grow within the company. Mention your interest in career progression and how you see yourself contributing to Foxtons' success in the long term.
How to prepare for a job interview at Foxtons Estate Agents
✨Research Foxtons
Before your interview, take some time to learn about Foxtons and its values. Understanding their commitment to customer service and community initiatives will help you align your answers with their mission and demonstrate your genuine interest in the company.
✨Showcase Your Communication Skills
As an Office Co-ordinator, you'll be the first point of contact for clients. Practice clear and confident communication during your interview. Be prepared to discuss how you've effectively handled customer inquiries or resolved issues in the past.
✨Highlight Your Organisational Skills
This role requires strong organisational abilities. Share examples from your previous experiences where you successfully managed multiple tasks or maintained an organised workspace. This will show that you can handle the responsibilities of the position.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, training opportunities, or career progression within Foxtons. This shows your enthusiasm for the role and your desire to grow within the company.
