Office Co-ordinator - New Malden
Office Co-ordinator - New Malden

Office Co-ordinator - New Malden

London Full-Time 22000 - 30000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Welcome clients, manage office operations, and support Sales & Lettings teams.
  • Company: Join Foxtons, London's top estate agency with over 40 years of success.
  • Benefits: Enjoy £26,000 salary, training opportunities, team events, and a wellbeing package.
  • Why this job: Kickstart your career in a dynamic environment with endless growth potential.
  • Qualifications: Looking for organised, professional individuals with a passion for customer service.
  • Other info: Get involved in community volunteering and enjoy a legendary Christmas party!

The predicted salary is between 22000 - 30000 £ per year.

As an Office Co-ordinator, you will be responsible for setting the tone in greeting our clients, fostering relationships that fuel our success, the smooth running of one of our local offices and Sales & Lettings support and administration that’s vital to helping us do the best deal for our customers. If you have an interest in administration, property and most importantly, if you take great satisfaction in providing exceptional customer service, come and kickstart your career with London’s number 1.

You are the first point of contact for our clients, applicants, and contractors. Your role is crucial in shaping people’s first impression of our brand. Foxtons is the most recognisable London estate agency brand, so you will be dealing with in-person and telephone enquiries from customers looking to buy or rent in London.

You’ll be tasked with upholding impeccable standards within the office – ensuring a well-maintained, organised and well-stocked workspace for colleagues, customers and clients. You’ll need to report any maintenance issues, manage the key system and ensure marketing displays are up to date at all times.

This role also provides a fantastic insight into our Sales & Lettings teams. You’ll get involved in preparing move-in packs for ingoing tenants and completion packs for new buyers, as well as registering applicants and booking valuations. You’ll be working closely with the Sales & Lettings Managers, playing a key part in collecting and sourcing key compliance documents from Vendors, Landlords and prospective tenants to get Sales and Lettings deals completed.

Career progression from this role is endless. Whether you choose to rise up through the Office Co-ordinator ranks or use the experience you’ve gained to move into other departments at Foxtons, the skills gained in this role will be invaluable.

We offer:

  • £26,000 per annum, pro rata
  • Unrivalled training & upskilling opportunities throughout your career
  • Unlimited career potential for those with drive
  • Access to ideas, insight & network opportunities across the business
  • Equity, Diversity & Inclusivity networks with Foxtons-funded social events
  • Legendary Christmas Party, team nights out
  • One paid work day a year to volunteer for a charity of your choice
  • Wellbeing package including enhanced sick pay, free confidential counselling helpline, Mental Health First Aiders & access to a coaching platform
  • Enhanced parental policies, including generous shared parental leave
  • Pension scheme

Your professionalism, organisation and communication will demonstrate Foxtons commitment to customer service. Your meticulous attention to detail is essential as our clients entrust you with their property and personal information. Collaborating across departments, you'll gain unparalleled industry insights as you build a strong network and knowledge base, so we are looking for a candidate with real ambition. If you bring the drive and determination to succeed, we promise a very real commitment to help make it happen.

As London’s number 1 estate agency brand, our customers choose us because we get it done. And we know it’s our people that make us so successful. In over 40 years serving London and the Home Counties, we have discovered a winning formula for creating driven and ambitious professionals. This includes the best training at every stage, market-leading technology and the opportunity to work alongside some of the industry’s most influential professionals.

It’s important for us to engage in Corporate Social Responsibility. Whether we’re providing LGBTQ+ safe spaces, stocking our offices from charitable water suppliers or engaging in local events, our 50+ offices across London play a key part in our communities. We also offer annual paid time off for employees to volunteer at a charity of their choice. Many choose to support our partner, Single Homeless Project, which is London’s largest homelessness charity, making a difference in 10,000 Londoners’ lives across all 32 boroughs.

Office Co-ordinator - New Malden employer: Foxtons Estate Agents

Foxtons is an exceptional employer, offering a vibrant work culture that prioritises employee growth and development. As an Office Co-ordinator in New Malden, you will benefit from unrivalled training opportunities, a supportive team environment, and the chance to make a meaningful impact in the community through our Corporate Social Responsibility initiatives. With a commitment to equity, diversity, and inclusivity, along with generous benefits such as enhanced parental policies and a wellbeing package, Foxtons is dedicated to fostering a rewarding career for its employees.
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Contact Detail:

Foxtons Estate Agents Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Office Co-ordinator - New Malden

✨Tip Number 1

Familiarise yourself with the local property market in New Malden. Understanding the area, its amenities, and current trends will help you engage confidently with clients and demonstrate your knowledge during interviews.

✨Tip Number 2

Practice your customer service skills by role-playing common scenarios you might encounter as an Office Co-ordinator. This will prepare you to handle inquiries and complaints effectively, showcasing your ability to provide exceptional service.

✨Tip Number 3

Network with professionals in the property industry, especially those connected to Foxtons. Attend local events or join online forums to build relationships that could lead to valuable insights and potential referrals.

✨Tip Number 4

Demonstrate your organisational skills by creating a mock office setup. Show how you would maintain a well-organised workspace and manage tasks efficiently, which is crucial for the role of Office Co-ordinator.

We think you need these skills to ace Office Co-ordinator - New Malden

Customer Service Excellence
Strong Communication Skills
Organisational Skills
Attention to Detail
Administrative Skills
Relationship Building
Time Management
Problem-Solving Skills
Team Collaboration
Proficiency in Office Software
Ability to Handle In-Person and Telephone Enquiries
Knowledge of Property Management
Adaptability
Confidentiality and Discretion

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in administration and customer service. Emphasise any roles where you were the first point of contact for clients, as this is crucial for the Office Co-ordinator position.

Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific aspects of Foxtons that attract you, such as their commitment to customer service and career progression opportunities.

Showcase Your Communication Skills: Since the role involves dealing with clients and contractors, highlight your communication skills. Provide examples of how you've successfully managed inquiries or resolved issues in previous roles.

Demonstrate Attention to Detail: Given the importance of meticulousness in handling property and personal information, include examples in your application that showcase your attention to detail, such as managing documents or maintaining an organised workspace.

How to prepare for a job interview at Foxtons Estate Agents

✨Showcase Your Customer Service Skills

As the first point of contact for clients, it's crucial to demonstrate your exceptional customer service skills. Prepare examples from your past experiences where you successfully handled inquiries or resolved issues, showcasing your ability to create a positive first impression.

✨Highlight Your Organisational Abilities

The role requires meticulous attention to detail and strong organisational skills. Be ready to discuss how you manage tasks, maintain an organised workspace, and ensure that everything runs smoothly in a busy office environment.

✨Demonstrate Your Interest in Property

Since the position is within the property sector, showing a genuine interest in real estate can set you apart. Research current market trends and be prepared to discuss what excites you about working in this industry.

✨Prepare Questions About Career Progression

Foxtons offers unlimited career potential, so come prepared with questions about growth opportunities within the company. This shows your ambition and eagerness to develop your career, aligning with their commitment to employee progression.

Office Co-ordinator - New Malden
Foxtons Estate Agents
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  • Office Co-ordinator - New Malden

    London
    Full-Time
    22000 - 30000 £ / year (est.)

    Application deadline: 2027-07-05

  • F

    Foxtons Estate Agents

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