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For Companies At a Glance
- Tasks: Be the face of Foxtons, managing customer interactions and office administration.
- Company: Join Foxtons, London's leading estate agency known for exceptional service and vibrant culture.
- Benefits: Enjoy a competitive salary, ongoing training, social events, and a well-being package.
- Why this job: Experience a dynamic role in the property industry with opportunities for growth and learning.
- Qualifications: No experience needed; just bring your organisational skills and eagerness to learn.
- Other info: Get involved in charity work with a paid volunteer day each year.
The predicted salary is between 18600 - 26000 £ per year.
About The Role
As an Office Co-ordinator, you will be the face of Foxtons for our Hackney café style office. This is an exciting opportunity for someone with an interest in administration and property to kick start his or her career with London’s leading Estate Agency.
Within this diverse role, you will have the opportunity to deal with a number of different people, ranging from vendors, landlords, buyers and tenants. Due to the reputation of Foxtons, you will also be dealing with a number of walk in enquiries from customers wanting to buy or rent properties. No two days are the same, making this an amazing place for someone with excellent organization skills to become a crucial part of the team. You will be working closely with front office managers, ensuring the office runs smoothly in every aspect.
Key Duties:
-Meeting and greeting everyone coming in to the office and providing high levels of customer service
-General administration and clerical duties including filing and diary management
-Managing the key list and ensuring all keys are recorded correctly and accounted for
-Liaising between photographers and the client and booking photography appointments
-Managing stationary and stock orders
-Ensuring the general upkeep of the office
About You
As well as strong organizational skills, we are also looking for people who share our passion for delivering excellent customer service. This is the ideal role for someone looking to get a taste of the exciting world that is the property industry.
No previous administration or reception experience is required, as full training and ongoing development will be provided. All we ask is that you come with the willingness to learn and the desire to do the job well.
We offer
- £23,300 per annum
- Comprehensive, ongoing training programme
- Great career opportunities
- Exposure to diverse aspects of the business
- Vibrant company culture including paid-for social events
- Diversity and inclusion networks
- One paid work day a year to volunteer for a charity of your choice
- Well-being package including enhanced sick pay, free confidential counselling helpline, Mental Health First Aiders, and access to a coaching platform
- Enhanced parental policies, including generous shared parental leave
About The Company
At Foxtons, we’re famous for setting the standard in property. We do this by hiring brilliant people to help achieve our goal of being the best place for our customers to find their dream home or unlock the value of their property investment.
Over the last 40 years we’ve built a network of almost 60 branches and a strong operational infrastructure that enables our teams to achieve the highest standards in delivering exceptional service to our customers. Award-winning training ensures our teams have the strong local expertise that our customers expect from us, while our market-leading technology empowers all our staff to provide the best customer experience possible.
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Office Co-ordinator, Hackney employer: Foxtons Estate Agents
Contact Detail:
Foxtons Estate Agents Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Co-ordinator, Hackney
✨Tip Number 1
Familiarise yourself with the property market in Hackney. Understanding local trends, popular areas, and the types of properties available will help you engage confidently with customers and demonstrate your interest in the role.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in mock scenarios. Being able to greet and assist people effectively is crucial for this role, so honing these skills will give you an edge.
✨Tip Number 3
Showcase your organisational skills by preparing a system for managing tasks and priorities. You could create a simple planner or digital tool to demonstrate how you would keep the office running smoothly.
✨Tip Number 4
Network with current or former employees of Foxtons if possible. They can provide insights into the company culture and expectations, which can be invaluable during your interview process.
We think you need these skills to ace Office Co-ordinator, Hackney
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key duties and skills required for the Office Co-ordinator position. Tailor your application to highlight how your skills align with their needs.
Craft a Strong CV: Create a CV that showcases your organisational skills and any relevant experience, even if it's from other roles or volunteer work. Emphasise your willingness to learn and your passion for customer service.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the property industry and the opportunity at Foxtons. Mention specific aspects of the role that excite you and how you can contribute to the team.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at Foxtons Estate Agents
✨Show Your Customer Service Skills
As an Office Co-ordinator, you'll be the first point of contact for clients. Make sure to highlight any previous experience in customer service, even if it's informal. Demonstrating your ability to engage positively with people will set you apart.
✨Emphasise Your Organisational Skills
This role requires excellent organisation. Prepare examples of how you've managed tasks or projects in the past. Discussing your methods for staying organised will show that you're ready to handle the diverse responsibilities of the position.
✨Research Foxtons and the Property Industry
Familiarise yourself with Foxtons' values and their approach to the property market. Being knowledgeable about the company and its culture will demonstrate your genuine interest in the role and help you connect with the interviewers.
✨Prepare Questions to Ask
Interviews are a two-way street. Prepare thoughtful questions about the role, team dynamics, and training opportunities. This shows your enthusiasm for the position and helps you assess if it's the right fit for you.
