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For Companies At a Glance
- Tasks: Be the friendly face of our office, greeting clients and managing inquiries.
- Company: Join Foxtons, London's top estate agency with over 40 years of success.
- Benefits: Enjoy a competitive salary, unlimited career growth, and a wellbeing package.
- Why this job: Kickstart your career in a dynamic environment with exceptional training and community impact.
- Qualifications: Looking for organized, professional individuals with a passion for customer service.
- Other info: Work in both Crystal Palace & Norbury offices and enjoy team events and volunteer days.
The predicted salary is between 19000 - 26000 £ per year.
About The Role
As an Office Co-ordinator, you will be responsible for setting the tone in greeting our clients, fostering relationships that fuel our success and the smooth running of one of our local offices. If you have an interest in administration, property and most importantly, if you take great satisfaction in providing exceptional customer service, come kickstart your career with London’s number 1.
You are the first point of contact for our clients, applicants, and contractors. Your role is crucial in shaping people’s first impression of our brand. Foxtons is the most recognisable London estate agency brand, so you will be dealing with in-person and telephone enquiries from customers looking to buy or rent in London.
We offer:
- £23,300 per annum
- Unrivalled training & upskilling opportunities throughout your career
- Unlimited career potential for those with drive
- Access to ideas, insight & network opportunities across the business
- Equity, Diversity & Inclusivity networks with Foxtons-funded social events
- Legendary Christmas Party, team nights out
- One paid work day a year to volunteer for a charity of your choice
- Wellbeing package including enhanced sick pay, free confidential counselling helpline, Mental Health First Aiders & access to a coaching platform
- Enhanced parental policies, including generous shared parental leave
- Pension scheme
This role will be based in both our Crystal Palace & Norbury office.
About You
Your professionalism, organisation and communication will demonstrate Foxtons commitment to customer service. Your meticulous attention to detail is essential as our clients entrust you with their property and personal information.
Collaborating across departments, you’ll gain unparalleled industry insights as you build a strong network and knowledge base, so we are looking for a candidate with real ambition. If you bring the drive and determination to succeed, we promise a very real commitment to help make it happen.
About The Company
As London’s number 1 estate agency brand,* our customers choose us because we get it done. And we know it’s our people that make us so successful. In over 40 years serving London and the Home Counties, we have discovered a winning formula for creating driven and ambitious professionals. This includes the best training at every stage, market-leading technology and the opportunity to work alongside some of the industry’s most influential professionals.
Is it important for you to know our Corporate Social Responsibility before you apply? Great, it’s important to us too. Whether we’re providing LGBTQ+ safe spaces, stocking our offices from charitable water suppliers or engaging in fabulous local events, our 50+ offices across London play a key part in our communities. We also offer annual paid time off for employees to volunteer at a charity of their choice. Many choose to support our partner, Single Homeless Project. This is London’s largest homelessness charity, making a difference in 10,000 Londoners’ lives across all 32 boroughs.
* TwentyCI data, 2023 v 2022 market share and market share growth of new instructions at a brand level
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Office Administrator - Crystal Palace & Norbury employer: Foxtons Estate Agents
Contact Detail:
Foxtons Estate Agents Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Administrator - Crystal Palace & Norbury
✨Tip Number 1
Make sure to familiarize yourself with Foxtons' brand values and customer service philosophy. Understanding what sets them apart as London's number 1 estate agency will help you convey your enthusiasm and alignment with their mission during the interview.
✨Tip Number 2
Practice your communication skills, especially in handling inquiries both in-person and over the phone. Since you'll be the first point of contact for clients, showcasing your ability to engage effectively will be crucial.
✨Tip Number 3
Network with current or former employees of Foxtons if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
✨Tip Number 4
Demonstrate your ambition and drive by preparing examples of how you've successfully managed tasks or projects in the past. Foxtons values candidates who show a commitment to personal and professional growth.
We think you need these skills to ace Office Administrator - Crystal Palace & Norbury
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Office Administrator position. Understand the key responsibilities and the skills required, such as customer service, organization, and communication.
Tailor Your CV: Customize your CV to highlight relevant experience and skills that align with the role. Emphasize any previous administrative roles or customer service experience that showcases your professionalism and attention to detail.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the position and the company. Mention specific reasons why you want to work at Foxtons and how your values align with their commitment to customer service and community involvement.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application demonstrates your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Foxtons Estate Agents
✨Showcase Your Customer Service Skills
Since you'll be the first point of contact for clients, it's crucial to demonstrate your exceptional customer service skills. Prepare examples from your past experiences where you successfully handled inquiries or resolved issues, showcasing your ability to create a positive first impression.
✨Highlight Your Organizational Abilities
As an Office Administrator, organization is key. Be ready to discuss how you manage your time and prioritize tasks effectively. Share specific strategies or tools you use to stay organized, as this will show your potential employer that you can handle the demands of the role.
✨Demonstrate Your Attention to Detail
Meticulous attention to detail is essential in this role. Prepare to discuss situations where your attention to detail made a significant difference, whether in administration or customer interactions. This will help convey your reliability and professionalism.
✨Express Your Ambition and Drive
Foxtons values ambition and drive in their employees. Be sure to articulate your career goals and how this position aligns with them. Show enthusiasm for the opportunities for growth and development within the company, as this will resonate well with the interviewers.
