At a Glance
- Tasks: Support tenants and landlords, manage property issues, and learn about property legislation.
- Company: Join Foxtons, London's number 1 estate agency with a vibrant culture.
- Benefits: Salary up to £30,000, hybrid working, training, and wellbeing support.
- Other info: Inclusive culture with social events and volunteering opportunities.
- Why this job: Kick-start your career in property management with full training and growth opportunities.
- Qualifications: Strong organisational skills and a passion for customer service.
The predicted salary is between 26000 - 30000 £ per year.
About The Role
Are you looking to kick-start your career in property management? Join Foxtons in Canary Wharf as a Tenancy Coordinator and become part of a team that’s passionate about delivering exceptional service to landlords and tenants.
Whether you have some experience or are just starting out, we’ll give you the tools, training, and support to succeed. You’ll manage a portfolio of residential properties, acting as the key point of contact for tenants and landlords, and learning how to handle everything from maintenance coordination to legal and financial queries.
What you’ll be doing:
- Supporting tenants and landlords throughout the tenancy journey
- Learning to manage property issues with confidence and professionalism
- Working closely with our local offices and specialist teams
- Developing your knowledge of property legislation and best practice
We offer:
- Salary: £26,000 - £30,000 per annum, depending on experience
- Hybrid working: Flexibility to work from home once you’re fully trained
- Training & Development: Full onboarding and support to gain your ARLA qualification
- Career Progression: Regular reviews and opportunities to grow within the business
- Inclusive Culture: Equity, Diversity & Inclusion networks and Foxtons-funded social events
- Volunteering: One paid day per year to support a cause you care about
- Wellbeing Support: Enhanced sick pay, confidential support line, Mental Health First Aiders, coaching platform, and subsidised gym membership
- Team Events: Christmas Party, Summer Sports Day, and regular socials
- Family Support: Enhanced parental leave and family-friendly policies
- Pension Scheme: Contributory pension to support your future
About You
Our Tenancy Coordinators have unparalleled expertise and the drive to make it happen – it's what sets Foxtons customer service apart. So, if you take pride in making sure everything runs smoothly, always on your game, always looking to make a difference, this is the career for you.
You will need:
- Strong organisational skills
- Excellent attention to detail
- Ability to problem solve
No previous property management experience is required, as full training and ongoing development will be provided. Prior experience in a professional customer service environment is desirable but also not essential. What it takes is a special kind of mindset and a burning ambition to succeed at Foxtons. Turn up with that, and we promise to provide all you need to excel.
About The Company
As London’s number 1 estate agency brand, our customers choose us because we get it done. And we know it’s our people that make us so successful. In over 40 years serving London and the Home Counties, we have discovered a winning formula for creating driven and ambitious professionals. This includes the best training at every stage, market-leading technology and the opportunity to work alongside some of the industry’s most influential professionals.
Is it important for you to know our Corporate Social Responsibility before you apply? Great, it’s important to us too. Whether we’re providing LGBTQ+ safe spaces, stocking our offices from charitable water suppliers or engaging in fabulous local events, our 50+ offices across London play a key part in our communities. We also offer annual paid time off for employees to volunteer at a charity of their choice. Many choose to support our partner, Single Homeless Project. This is London's largest homelessness charity, making a difference in 10,000 Londoners’ lives across all 32 boroughs.
Tenancy Coordinator in London employer: Foxtons Estate Agents
Foxtons is an exceptional employer located in the vibrant Canary Wharf, offering a dynamic work culture that prioritises employee development and inclusivity. With comprehensive training programmes, opportunities for career progression, and a strong commitment to corporate social responsibility, employees are empowered to thrive both professionally and personally. The supportive environment, combined with benefits like hybrid working, enhanced wellbeing support, and engaging team events, makes Foxtons a fantastic place to launch your career in property management.
StudySmarter Expert Advice🤫
We think this is how you could land Tenancy Coordinator in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the property management scene. Attend local events, join online forums, or even hit up social media groups. The more people you know, the better your chances of landing that Tenancy Coordinator role.
✨Tip Number 2
Practice your pitch! You never know when you'll bump into someone from Foxtons or another property company. Have a quick, engaging introduction ready about who you are and why you're passionate about property management. Make it memorable!
✨Tip Number 3
Research, research, research! Familiarise yourself with Foxtons and their approach to property management. Knowing their values and services will help you stand out in conversations and interviews. Show them you’re genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and the company. Don’t miss out on this opportunity to kick-start your career with us at Foxtons!
We think you need these skills to ace Tenancy Coordinator in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for property management shine through. We want to see that you’re excited about the role and ready to learn. A little personality goes a long way!
Tailor Your CV:Make sure your CV is tailored to the Tenancy Coordinator role. Highlight any relevant skills or experiences, even if they’re from different fields. We love seeing how your unique background can bring value to our team.
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Foxtons Estate Agents
✨Know Your Stuff
Before the interview, brush up on property management basics and familiarise yourself with common tenancy issues. Understanding key terms and concepts will show your enthusiasm and readiness to learn.
✨Showcase Your Organisational Skills
As a Tenancy Coordinator, strong organisational skills are crucial. Prepare examples from your past experiences where you successfully managed multiple tasks or resolved issues efficiently. This will demonstrate your ability to handle the role's demands.
✨Ask Thoughtful Questions
Prepare a few insightful questions about the company culture, training opportunities, or the team you'll be working with. This shows your genuine interest in the role and helps you assess if Foxtons is the right fit for you.
✨Exude Confidence and Professionalism
During the interview, maintain a positive attitude and professional demeanour. Practice your body language, eye contact, and tone of voice to convey confidence. Remember, they’re looking for someone who can represent their brand well!
