Tenancy & Client Success Manager in London

Tenancy & Client Success Manager in London

London Full-Time 30000 - 40000 € / year (est.) No home office possible
Foxtons Estate Agents

At a Glance

  • Tasks: Support landlords and tenants, ensuring smooth tenancy processes and resolving issues.
  • Company: Foxtons Estate Agents, a vibrant team focused on exceptional client service.
  • Benefits: Ongoing training, personal development, and a supportive work environment.
  • Other info: Join a dynamic team in Greater London with great career opportunities.
  • Why this job: Make a real impact in people's lives while growing your career.
  • Qualifications: Strong communication skills and a passion for client success.

The predicted salary is between 30000 - 40000 € per year.

Foxtons Estate Agents is seeking a Tenancy Manager in Greater London to provide key support for landlords and tenants. In this role, you will serve as their primary contact, ensuring seamless progress of tenancies and addressing both financial and maintenance matters effectively.

Ongoing training and a focus on personal development are key components of your success at Foxtons, allowing you to make a significant impact. Join us and be part of a vibrant team dedicated to exceptional client service.

Tenancy & Client Success Manager in London employer: Foxtons Estate Agents

Foxtons Estate Agents is an excellent employer, offering a dynamic work culture in the heart of Greater London where you can thrive as a Tenancy & Client Success Manager. With a strong emphasis on ongoing training and personal development, employees are empowered to grow their careers while making a meaningful impact in the lives of landlords and tenants. Join our vibrant team and enjoy the unique advantage of working in a supportive environment dedicated to exceptional client service.

Foxtons Estate Agents

Contact Detail:

Foxtons Estate Agents Recruiting Team

StudySmarter Expert Advice🀫

We think this is how you could land Tenancy & Client Success Manager in London

✨Tip Number 1

Network like a pro! Reach out to current or former employees at Foxtons on LinkedIn. A friendly chat can give you insider info and maybe even a referral!

✨Tip Number 2

Prepare for the interview by understanding the key challenges landlords and tenants face. Show us you know your stuff and can provide solutions that make their lives easier.

✨Tip Number 3

Practice your communication skills! As a Tenancy Manager, you'll need to be clear and concise. Role-play with a friend to nail those tricky questions and scenarios.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!

We think you need these skills to ace Tenancy & Client Success Manager in London

Client Relationship Management
Communication Skills
Problem-Solving Skills
Financial Acumen
Maintenance Coordination
Attention to Detail
Negotiation Skills

Some tips for your application 🫑

Tailor Your CV:Make sure your CV is tailored to the Tenancy & Client Success Manager role. Highlight your experience in managing tenancies and your ability to support both landlords and tenants. We want to see how you can make a difference!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about client success and how your skills align with our values at Foxtons. We love seeing genuine enthusiasm for the role.

Showcase Your Problem-Solving Skills:In this role, you'll be addressing financial and maintenance matters, so be sure to include examples of how you've successfully resolved similar issues in the past. We appreciate candidates who can think on their feet!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Foxtons Estate Agents

✨Know Your Stuff

Before the interview, make sure you understand the role of a Tenancy & Client Success Manager. Familiarise yourself with common tenancy issues, landlord-tenant relationships, and the specific services Foxtons offers. This knowledge will help you answer questions confidently and show that you're genuinely interested in the position.

✨Showcase Your People Skills

As a primary contact for landlords and tenants, your ability to communicate effectively is crucial. Prepare examples from your past experiences where you've successfully resolved conflicts or provided exceptional customer service. This will demonstrate your capability to handle the interpersonal aspects of the role.

✨Highlight Your Problem-Solving Abilities

In this role, you'll need to address financial and maintenance matters efficiently. Think of specific situations where you've tackled similar challenges. Be ready to discuss how you approached these problems and what the outcomes were, showcasing your analytical skills and resourcefulness.

✨Emphasise Your Commitment to Development

Foxtons values ongoing training and personal development. Share your enthusiasm for learning and how you've pursued professional growth in the past. Mention any relevant courses or certifications you've completed, and express your eagerness to continue developing your skills within their vibrant team.