At a Glance
- Tasks: Manage property tenancies and provide expert advice to tenants and landlords.
- Company: Join London's leading estate agency with a focus on customer service.
- Benefits: Competitive salary, training support, wellbeing initiatives, and team events.
- Other info: No prior experience needed; full training provided and opportunities for career growth.
- Why this job: Be part of a growing team and make a real impact in property management.
- Qualifications: Fluent Mandarin speaker with strong organisational skills and a passion for customer service.
The predicted salary is between 26000 - 30000 £ per year.
Foxtons APAC is an experienced in‑house team consisting of native Mandarin and Cantonese speakers, who together provide a London hub to help Chinese and international customers achieve their property aspirations within one of the world's leading real estate markets. Our Asia‑Pacific team offers industry‑leading expertise and guidance across the market, from sourcing, purchasing and selling properties to formulating bespoke lettings strategies, all with up‑to‑the‑minute legal, financial and regulatory insight, supported by a team of select partners. Due to the ongoing success of our international reach we are looking to expand our Asia‑Pacific Team and hire a Mandarin speaking Property Manager so that we can continue to better service our overseas clients and landlords. This is an exciting opportunity to play a critical part in a successful and growing department, within London’s leading estate agency.
The Foxtons Asia‑Pacific (APAC) Property Management team offers professional advice and assistance to tenants and landlords in our APAC portfolio who have requested our premium service, to ensure that each tenancy runs smoothly from start to finish. Each of our dedicated Property Managers provides a single point of contact for both landlords and tenants and offers advice on all aspects of the tenancy lifecycle, including financial, rental, and legal matters as well as organising any necessary maintenance projects.
We offer:
- Salary: £26,000 - £30,000 per annum, depending on experience
- Training & Development: Full onboarding and support to gain your ARLA qualification
- Career Progression: Regular reviews and opportunities to grow within the business
- Inclusive Culture: Equity, Diversity & Inclusion networks and Foxtons‑funded social events
- Volunteering: One paid day per year to support a cause you care about
- Wellbeing Support: Enhanced sick pay, confidential support line, Mental Health First Aiders, coaching platform, and subsidised gym membership
- Team Events: Christmas Party, Summer Sports Day, and regular socials
- Family Support: Enhanced parental leave and family‑friendly policies
- Pension Scheme: Contributory pension to support your future
Our Property Managers have unparalleled expertise and the drive to make it happen – it's what sets Foxtons customer service apart. So, if you take pride in making sure everything runs smoothly, always on your game, always looking to make a difference, this is the career for you. As well as being a fluent Mandarin speaker, you will need strong organisational skills, excellent attention to detail, and the ability to problem solve. We are also looking for people who share our passion for delivering exceptional customer service so the successful candidate will have a professional approach to customer services and enjoy communicating with people over a variety of platforms. No previous property management experience is required, as full training and ongoing development will be provided. Prior experience in a professional customer service environment is desirable but also not essential. What it takes is a special kind of mindset and a burning ambition to succeed at Foxtons. Turn up with that, and we promise to provide all you need to excel.
As London’s number 1 estate agency brand, our customers choose us because we get it done. And we know it’s our people that make us so successful. In over 40 years serving London and the Home Counties, we have discovered a winning formula for creating driven and ambitious professionals. This includes the best training at every stage, market‑leading technology and the opportunity to work alongside some of the industry’s most influential professionals. We are committed to our corporate social responsibility, providing LGBTQ+ safe spaces, stocking our offices from charitable water suppliers, and engaging in local events. Employees receive annual paid time off to volunteer at a charity of their choice.
Property Manager - APAC Team in London employer: Foxtons Estate Agents
Foxtons is an exceptional employer, offering a vibrant and inclusive work culture that prioritises employee growth and development. With comprehensive training programmes, including support to gain your ARLA qualification, and a commitment to equity and diversity, employees are empowered to thrive in their careers while enjoying a range of benefits such as enhanced wellbeing support and family-friendly policies. Located in London, the heart of one of the world's leading real estate markets, Foxtons provides a unique opportunity to be part of a dynamic team dedicated to delivering outstanding service to clients across the Asia-Pacific region.
StudySmarter Expert Advice🤫
We think this is how you could land Property Manager - APAC Team in London
✨Tip Number 1
Network like a pro! Reach out to people in the property management field, especially those who work at Foxtons or similar companies. Attend industry events or join online forums to connect with potential colleagues and learn more about the role.
✨Tip Number 2
Show off your Mandarin skills! Since this role requires fluency in Mandarin, practice speaking and writing in the language. You could even prepare a short pitch about why you’re the perfect fit for the Property Manager position to impress during interviews.
✨Tip Number 3
Research Foxtons inside out! Familiarise yourself with their services, values, and recent news. This will not only help you in interviews but also show your genuine interest in being part of their APAC team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Property Manager - APAC Team in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Property Manager role. Highlight any customer service experience and organisational skills, as these are key for us at Foxtons.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for property management and how your Mandarin skills can enhance our APAC team. Be genuine and let your personality come through.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled challenges in previous roles. We love candidates who can think on their feet and find solutions, especially in a fast-paced environment like ours.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity within our growing team!
How to prepare for a job interview at Foxtons Estate Agents
✨Know Your Stuff
Make sure you brush up on the property market, especially in the APAC region. Familiarise yourself with current trends, legalities, and financial aspects that affect property management. This will show your potential employer that you're not just a fluent Mandarin speaker but also someone who understands the industry.
✨Showcase Your Customer Service Skills
Since exceptional customer service is key for this role, prepare examples from your past experiences where you've gone above and beyond for clients. Whether it's resolving an issue or providing tailored advice, these stories will highlight your commitment to customer satisfaction.
✨Demonstrate Problem-Solving Abilities
Think of scenarios where you've had to tackle challenges head-on. Be ready to discuss how you approached these situations, what solutions you implemented, and the outcomes. This will illustrate your ability to handle the diverse issues that may arise in property management.
✨Be Yourself and Show Enthusiasm
Foxtons values a genuine passion for the role, so let your personality shine through during the interview. Share why you're excited about the opportunity and how you can contribute to the team. A positive attitude can make a lasting impression!
