At a Glance
- Tasks: Be the friendly voice helping customers with their property searches and inquiries.
- Company: Join Foxtons Estate Agents, a leading name in London real estate.
- Benefits: Enjoy flexible hours that fit around your studies and commitments.
- Other info: Perfect for students looking to earn while gaining real-world experience.
- Why this job: Gain valuable customer service experience while working in a vibrant team.
- Qualifications: Great communication skills and a passion for helping others.
The predicted salary is between 12 - 15 £ per hour.
Foxtons Estate Agents in London is seeking a part‑time Customer Service Adviser to join our busy customer services team during the summer period. You will be the first point of contact for enquiries via telephone and email, helping applicants start their property search and greeting visitors at the headquarters.
We offer a flexible schedule with options for single full pattern or a two-person job-share, Monday to Friday 12:00–16:00 and Saturday 10:00–14:00, designed to fit commitments.
Part-Time Customer Service Pro with Flexible Hours in London employer: Foxtons Estate Agents
Foxtons is an exceptional employer for aspiring Property Negotiators, offering unparalleled earning potential with uncapped commission and a fast track to six-figure salaries. Our vibrant work culture fosters growth through extensive training and access to cutting-edge technology, empowering you to excel in the competitive London property market. With unique perks like a company car and exclusive industry trips, we are committed to your success and career advancement in one of the most dynamic cities in the world.
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Customer Service Pro with Flexible Hours in London
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Foxtons Estate Agents and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Foxtons Estate Agents and let us see your personality shine through!
We think you need these skills to ace Part-Time Customer Service Pro with Flexible Hours in London
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Foxtons Estate Agents.
Get Familiar with Our Brand:Before applying, take some time to learn about Foxtons Estate Agents and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Foxtons Estate Agents
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Foxtons Estate Agents.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Foxtons Estate Agents will surely appreciate.
