Client-Facing Office Coordinator | Customer Service & Admin

Client-Facing Office Coordinator | Customer Service & Admin

Full-Time 25000 - 32000 £ / year (est.) No working from home possible
Foxtons Estate Agents

At a Glance

  • Tasks: Welcome clients and manage enquiries to ensure smooth office operations.
  • Company: Foxtons Estate Agents, a leader in the property market.
  • Benefits: Competitive salary, training, and wellbeing perks for your career growth.
  • Other info: Join a vibrant team with opportunities for personal and professional development.
  • Why this job: Be the face of our office and build meaningful client relationships.
  • Qualifications: Strong attention to detail and a passion for customer service.

The predicted salary is between 25000 - 32000 £ per year.

Foxtons Estate Agents is seeking an Office Co-ordinator to set the tone in welcoming clients and ensuring the smooth operation of our Earls Court office. You will be the first point of contact for clientele, managing both in-person and telephone enquiries while fostering important relationships. This role involves strong attention to detail and a commitment to customer service.

We offer competitive salary, training, and various wellbeing and social benefits to enhance your career journey.

Client-Facing Office Coordinator | Customer Service & Admin employer: Foxtons Estate Agents

Foxtons Estate Agents is an excellent employer, offering a vibrant work culture where you can thrive in a client-focused environment. With competitive salaries, comprehensive training, and a range of wellbeing and social benefits, we are dedicated to supporting your professional growth while ensuring a welcoming atmosphere at our Earls Court office.

Foxtons Estate Agents

Contact Details:

Foxtons Estate Agents Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Client-Facing Office Coordinator | Customer Service & Admin

Tip Number 1

Make sure to research Foxtons Estate Agents before your interview. Knowing their values and what they stand for will help you connect with the team and show that you're genuinely interested in the role.

Tip Number 2

Practice your customer service skills! Think of scenarios where you might need to handle difficult clients or tricky enquiries. We want you to shine in those moments, so be ready to showcase your problem-solving abilities.

Tip Number 3

Dress the part! First impressions matter, especially in a client-facing role. Choose an outfit that reflects professionalism while still being comfortable, so you can focus on making connections.

Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Client-Facing Office Coordinator | Customer Service & Admin

Customer Service
Attention to Detail
Communication Skills
Relationship Management
Telephone Enquiries Handling
In-Person Client Interaction
Organisational Skills

Some tips for your application 🫡

Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can really set you apart, especially for a client-facing role like this.

Tailor Your Application:Make sure to customise your application to match the job description. Highlight your customer service experience and any relevant skills that align with what Foxtons is looking for. This shows us that you’re genuinely interested in the role!

Be Detail-Oriented:Since attention to detail is key for this position, ensure your application is free from typos and errors. We appreciate a polished submission that reflects your commitment to quality and professionalism.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates about your application status!

How to prepare for a job interview at Foxtons Estate Agents

Know the Company Inside Out

Before your interview, take some time to research Foxtons Estate Agents. Understand their values, services, and what sets them apart in the property market. This will not only help you answer questions more effectively but also show your genuine interest in the role.

Practice Your Customer Service Scenarios

Since this role is all about client interaction, think of common customer service scenarios you might face. Prepare responses that highlight your problem-solving skills and ability to handle difficult situations with grace. Role-playing these scenarios with a friend can be super helpful!

Showcase Your Attention to Detail

As an Office Coordinator, attention to detail is crucial. Be ready to discuss examples from your past experiences where your meticulous nature made a difference. Whether it’s managing schedules or ensuring accurate documentation, make sure to highlight these skills during your chat.

Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows that you’re not just interested in the job, but also in how you can grow within the company.