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- Tasks: Ensure food safety and quality in biscuit manufacturing while supporting best practices.
- Company: Join FBC UK, a leading biscuit manufacturer with iconic brands like Maryland and Jammie Dodger.
- Benefits: Enjoy a supportive work culture, learning opportunities, and the chance to be part of a diverse team.
- Why this job: Be part of a fun, innovative environment where your ideas can make a real impact.
- Qualifications: Good IT skills, data handling experience, and a background in food manufacturing are preferred.
- Other info: This role is based on-site in Batley, working Monday to Friday.
The predicted salary is between 24000 - 36000 £ per year.
Date: 12 Jul 2025
Location:
Batley, GB
Place of Work: On-Site
Employee Shift: Monday – Friday
Company Description
We are FBC UK, Fox\’s Burton\’s Companies! ……And we bake the UK\’s most incredible biscuits (we might be slightly biased, but we will leave that for you to judge).
FBC UK was a match made in heaven, with two of the top UK biscuits manufacturers (Burton\’s Biscuits and Fox\’s Biscuits) coming together to create one unique, integrated company.
We are home to famous iconic brands, including Maryland, Fox\’s, Jammie Dodger & Rocky, to name just a few. We are proud manufacturing partners to some of the biggest UK retailers and household names. We bake our incredible biscuits at eight bakeries across the UK, located at Isle of Arran, Livingston, Blackpool, Llantarnam, Edinburgh, Kirkham, Batley & Dorset and our HQ in St Albans. Together, we employ circa 4,000 amazing colleagues across all our locations.
We are currently the second biscuit manufacturer in the UK market with a strong ambition of becoming UK Market Leader.
Whilst we know that we have delicious products we also know that that the key ingredient to our success is our people, and the passion we have for our brands. You could be the jammy to our dodger, party ring to our Fox’s or the choc-chip to our Maryland?! We knead people with innovative ideas, an entrepreneurial spirit, and the commitment to drive FBC UK to success.
We are committed to building an inclusive workforce that feels empowered to build a fulfilling and successful career. By embracing diversity, equity, and inclusion (DEI) we create a supportive environment for people to thrive and strive to have more positive impact.
We understand that having formal and on-the-job learning opportunities is key to our colleagues’ professional and personal growth. We are committed to providing an environment where everyone can learn from each other and grow through a variety of learning experiences.
Our colleagues make our business special. With strong community values, we believe FBC UK is a more prosperous and fun place to work when people feel free to be themselves. We believe in the power of being authentic, entrepreneurial and supporting each other whilst meeting our business goals.
About The Role
We\’re looking for a Technical Assistant to join us here at Fox\’s Burton\’s Companies (FBC) based out of our Batley bakery. You\’ll be responsible for ensuring the food we manufacture is safe and of the highest quality. As Technical Assistant you\’re responsible for driving food safety standards across the business and will assist with the maintenance and management of the Food Safety Quality Management System. The role will support a positive food safety & integrity culture by educating, supporting and delivering best practices to all areas of the manufacturing site.
Main Responsibilities
Include, but not limited to:
- Log complaints on internal trackers when received from Parade or direct from retailers.
- Issue complaint investigations to the relevant QA Shift Manager and keep track of progress.
- Create weekly/monthly/quarterly complaint reports.
- Support Technical Assistant with trending for the Technical newsletter and admin tasks as required.
- Daily scanning, uploading and linking delivery notes and certificates of raw Material on Teams/SAP and Delivery Record Cards on Excel Spreadsheets
- Collection and preparation of samples (finished products and environmental swabs) for analysis in line with testing schedules
- Raise and log packaging/raw material NCRs, liaising with internal/external stakeholders for close out.
Who We Are Looking For
- Good IT skills with knowledge of Microsoft systems including Excel, Word and PowerPoint.
- Data handling experience.
- Experience of working in an entry-level technical role within a food manufacturing environment.
- Practical experience of working to Food Safety Level 2 is desirable.
Diversity Statement
FBC UK is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at FBC UK. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding. #J-18808-Ljbffr
Technical Assistant employer: Fox's Burton's Companies (FBC) UK
Contact Detail:
Fox's Burton's Companies (FBC) UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Assistant
✨Tip Number 1
Familiarise yourself with food safety standards and regulations relevant to the biscuit manufacturing industry. Understanding these will not only help you in interviews but also demonstrate your commitment to maintaining high-quality standards.
✨Tip Number 2
Network with professionals in the food manufacturing sector, especially those who have experience in technical roles. Engaging with them can provide insights into the role and may even lead to referrals or recommendations.
✨Tip Number 3
Showcase your IT skills, particularly with Microsoft Excel, during any informal discussions or networking events. Being able to discuss how you've used these tools in previous roles can set you apart from other candidates.
✨Tip Number 4
Research FBC UK’s brands and their commitment to diversity and inclusion. Being knowledgeable about the company’s values and culture will allow you to align your responses during conversations and show that you’re a good fit for their team.
We think you need these skills to ace Technical Assistant
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Technical Assistant at FBC UK. Highlight your relevant experience in food safety and quality management in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your IT skills, data handling experience, and any relevant qualifications in food safety.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food safety and quality assurance. Mention specific examples from your past roles that demonstrate your ability to drive food safety standards.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Technical Assistant role.
How to prepare for a job interview at Fox's Burton's Companies (FBC) UK
✨Know Your Food Safety Standards
As a Technical Assistant, you'll be responsible for food safety. Brush up on relevant food safety standards and regulations before the interview. Being able to discuss these confidently will show your commitment to quality and safety.
✨Familiarise Yourself with the Company
Research FBC UK and its brands, like Maryland and Jammie Dodger. Understanding their products and values will help you align your answers with what they are looking for in a candidate.
✨Highlight Your IT Skills
Since good IT skills are essential for this role, be prepared to discuss your experience with Microsoft Excel, Word, and PowerPoint. Consider bringing examples of how you've used these tools in previous roles.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities, especially related to food safety and quality management. Think of specific examples from your past experiences where you successfully handled similar situations.