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- Tasks: Welcome golfers, manage tee times, and ensure a smooth course experience.
- Company: Foxhills Collection offers luxurious accommodations and world-class golf facilities in a stunning setting.
- Benefits: Enjoy competitive pay, pension scheme, complimentary club membership, and staff discounts.
- Why this job: Join a passionate team, enhance your golf knowledge, and enjoy a vibrant workplace culture.
- Qualifications: Customer service experience preferred; passion for golf and strong communication skills are essential.
- Other info: Flexible hours with opportunities for career growth and professional development.
Are you a personable and organized individual with a passion for golf and ensuring an exceptional experience for players on the course? Foxhills Collection is currently seeking a dedicated Starter Marshal to join our team and contribute to the smooth operation of our golf facilities at our prestigious establishment.
Location: Foxhills Club & Resort
Type: Zero hours, working afternoons and evenings
About Us: Foxhills Collection is renowned for its luxurious accommodations, exquisite dining experiences, and world-class golf facilities. Located in Ottershaw, our establishment offers an unparalleled golfing experience amidst stunning surroundings.
Responsibilities:
- Greet and welcome golfers as they arrive at the course, providing assistance with check-in procedures and tee time assignments
- Manage the flow of golfers on the course, ensuring timely and efficient starts and adherence to tee time schedules
- Monitor pace of play and provide gentle reminders to players to keep pace with the group ahead
- Communicate course policies, rules, and etiquette to golfers, ensuring a positive and enjoyable experience for all players
- Assist with managing golf carts, driving range usage, and other course amenities
- Address any player concerns or issues in a professional and courteous manner
Requirements:
- Previous experience in a customer service role, preferably in a golf or hospitality environment
- Passion for golf and a basic understanding of golf etiquette and rules preferred
- Strong communication and interpersonal skills
- Ability to remain calm under pressure and effectively manage multiple tasks
- Flexibility to work shifts including early mornings, evenings, weekends, and holidays
- Basic computer skills for processing reservations and transactions
Benefits:
- Competitive salary package
- Company pension scheme
- Opportunities for career advancement and professional development
- Complimentary Country Club Membership giving you access to facilities such as a newly refurbished gym, pools, spa, fitness classes and more
- Staff discounts on dining, including 50% off in selected restaurants when on shift, hotel stays, spa treatments and other amenities
- Access to our exclusive Employee Engagement platform which offers discounts and/or cash back on over 900 retailers, a wellbeing centre, recognition awards and much more
- Employee assistance program, with 24/7 assistance available
- Colleague social events including an annual staff party
- Free on-site parking
Foxhills Collection is an equal opportunity employer and values diversity in the workplace. We encourage individuals from all backgrounds to apply. Foxhills Collection is committed to the safeguarding children and young people.
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
We endeavour to respond to all applicants, but anticipate a large response to this advert, so should this not be possible, please assume you have been unsuccessful if we have not been in touch after 2 weeks.
This position requires the candidate to prove their right to work in the UK.
Golf Starter Marshal employer: Foxhills
Contact Detail:
Foxhills Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Golf Starter Marshal
✨Tip Number 1
Familiarise yourself with the golf course layout and its facilities. Knowing the ins and outs of the course will help you assist golfers more effectively and demonstrate your commitment to providing an exceptional experience.
✨Tip Number 2
Brush up on your golf etiquette and rules. Being knowledgeable about the game will not only boost your confidence but also allow you to communicate effectively with players, enhancing their overall experience.
✨Tip Number 3
Network with current employees or other professionals in the golf industry. Building connections can provide valuable insights into the role and may even lead to a recommendation when applying for the Starter Marshal position.
✨Tip Number 4
Demonstrate your customer service skills during any interactions you have with the establishment. Whether it's through a phone call or a visit, showing your friendly and organised nature can leave a lasting impression.
We think you need these skills to ace Golf Starter Marshal
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Starter Marshal position. Understand the responsibilities and requirements, and think about how your skills and experiences align with them.
Tailor Your CV: Customise your CV to highlight relevant experience in customer service, particularly in golf or hospitality. Emphasise your communication skills and any previous roles that demonstrate your ability to manage multiple tasks under pressure.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for golf and your commitment to providing an exceptional experience for players. Mention specific examples from your past experiences that relate to the responsibilities of the Starter Marshal role.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Foxhills
✨Show Your Passion for Golf
Make sure to express your enthusiasm for golf during the interview. Share any personal experiences or stories that highlight your love for the game, as this will resonate well with the interviewers at Foxhills Collection.
✨Demonstrate Customer Service Skills
Since the role involves interacting with golfers, be prepared to discuss your previous customer service experience. Highlight specific examples where you successfully managed customer concerns or enhanced their experience.
✨Understand Golf Etiquette
Brush up on basic golf rules and etiquette before the interview. Being knowledgeable about these aspects will show that you are serious about the role and can effectively communicate course policies to players.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle various situations on the course, such as managing pace of play or addressing player issues. Think through potential scenarios and your responses to demonstrate your problem-solving skills.
