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- Tasks: Assist with customer service, golf bookings, and event coordination in a vibrant golf setting.
- Company: Join Foxhills Collection, a top-notch golf club known for its hospitality and stunning environment.
- Benefits: Enjoy competitive pay, complimentary membership, staff discounts, and career growth opportunities.
- Why this job: Be part of a fun team, enhance your golf knowledge, and create memorable experiences for guests.
- Qualifications: Customer service experience preferred; passion for golf and strong communication skills are essential.
- Other info: Flexible shifts available, including weekends and holidays; equal opportunity employer.
The predicted salary is between 24000 - 36000 £ per year.
Are you passionate about providing exceptional service in a dynamic and picturesque environment? Foxhills Collection is seeking a dedicated Golf Services Assistant to join our team and contribute to the exceptional golfing experiences we offer at our renowned establishment.
Location: Farleigh Golf Club, Warlingham, Surrey
About Us:
Farleigh Golf Club is renowned as a great golf course and thriving social venue with exquisite dining experiences, and unparalleled hospitality. Located in Warlingham, our establishment caters to a range of guests, offering an unforgettable experience marked by a fun and welcoming atmosphere.
Responsibilities:
- Assist in providing excellent customer service to members and guests, offering assistance with golf bookings, equipment rentals, and other inquiries.
- Ensure the golf shop and surrounding areas are clean, organized, and well-maintained at all times.
- Assist with the set-up and coordination of golf events, tournaments, and outings.
- Maintain golf carts, driving range, and practice areas to ensure they are in optimal condition for use.
- Monitor pace of play on the golf course and assist in coordinating tee times to ensure an enjoyable experience for all golfers.
- Promote golf memberships, packages, and services to guests, and assist with membership inquiries and sign-ups.
Requirements:
- Previous experience in a customer service role, preferably in a golf or hospitality environment.
- Passion for golf and a basic understanding of golf etiquette and rules preferred.
- Strong communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment and remain calm under pressure.
- Flexibility to work shifts including early mornings, evenings, weekends, and holidays.
- Basic computer skills for processing reservations and transactions.
Benefits:
- Competitive salary package.
- Company pension scheme – People’s Partnership.
- Opportunities for career advancement and professional development.
- Complimentary Membership giving you access to facilities such as golf courses, driving range and access to Foxhills Club & Resort gym, spa and more.
- Staff discounts on dining, including 50% off in selected restaurants when on shift, hotel stays, spa treatments and other amenities.
- Access to our exclusive Employee Engagement platform which offers discounts and/or cash back on over 900 retailers, a wellbeing centre, recognition awards and much more.
- Employee assistance program, with 24/7 assistance available.
- Colleague social events including an annual staff party.
- Free on-site parking.
Foxhills Collection is an equal opportunity employer and values diversity in the workplace. We encourage individuals from all backgrounds to apply. Foxhills Collection is committed to the safeguarding of children and vulnerable people.
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
We endeavour to respond to all applicants, but anticipate a large response to this advert, so should this not be possible, please assume you have been unsuccessful if we have not been in touch after 2 weeks.
This position requires the candidate to prove their right to work in the UK.
Golf Services Assistant employer: Foxhills
Contact Detail:
Foxhills Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Golf Services Assistant
✨Tip Number 1
Familiarise yourself with the specific services and amenities offered at Foxhills Collection. Understanding their unique selling points will help you engage more effectively during any conversations or interviews.
✨Tip Number 2
Network with current or former employees of Foxhills Collection. They can provide valuable insights into the company culture and what it takes to succeed in the Golf Services Assistant role.
✨Tip Number 3
Brush up on your golf knowledge, including etiquette and rules. This will not only boost your confidence but also demonstrate your passion for the sport during discussions with potential employers.
✨Tip Number 4
Prepare to showcase your customer service skills through examples from previous roles. Think of specific situations where you went above and beyond to assist customers, as this is crucial for the Golf Services Assistant position.
We think you need these skills to ace Golf Services Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service, particularly in golf or hospitality. Emphasise any roles where you've provided exceptional service or worked in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for golf and your understanding of golf etiquette. Mention specific experiences that demonstrate your ability to handle customer inquiries and assist with events.
Highlight Relevant Skills: In your application, focus on skills such as communication, organisation, and the ability to work under pressure. These are crucial for the Golf Services Assistant role and should be evident in your written application.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Foxhills
✨Show Your Passion for Golf
Make sure to express your enthusiasm for golf during the interview. Share any personal experiences or stories that highlight your love for the sport, as this will resonate well with the interviewers at Foxhills Collection.
✨Demonstrate Customer Service Skills
Prepare examples from your previous roles where you provided exceptional customer service. Highlight situations where you went above and beyond to assist customers, as this is crucial for a Golf Services Assistant.
✨Familiarise Yourself with Golf Etiquette
Brush up on basic golf rules and etiquette before the interview. Being knowledgeable about these aspects will show that you are serious about the role and understand the environment you'll be working in.
✨Ask Insightful Questions
Prepare thoughtful questions to ask the interviewers about the team culture, events at the club, or opportunities for professional development. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
