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- Tasks: Lead and motivate the Golf Sales & Events team to deliver exceptional customer experiences.
- Company: Join the prestigious Foxhills Collection, known for luxury and world-class golf.
- Benefits: Enjoy competitive salary, pension scheme, complimentary memberships, and staff discounts.
- Other info: Opportunities for career advancement and a vibrant workplace culture.
- Why this job: Be part of a dynamic team creating unforgettable events in stunning surroundings.
- Qualifications: Experience in a similar role or relevant golf industry knowledge required.
The predicted salary is between 30000 - 40000 £ per year.
Our mission is to make everyone feel better when they leave than when they arrived. It matters and so do each of us.
This is the part you will play...
Are you passionate about delivering exceptional experiences and providing outstanding customer service? Foxhills Collection is currently seeking an enthusiastic Golf Sales & Events Supervisor to join our prestigious establishment.
About Us
Foxhills Collection is renowned for its luxurious accommodations, exquisite dining experiences, and world-class golf facilities. Located in Ottershaw, our establishment offers an unparalleled golfing experience amidst stunning surroundings.
Responsibilities
- Lead, supervise and motivate the Golf Sales & Events Coordinator in carrying out their duties to the best of their ability whilst maintaining the highest levels of standards, customer service, training and achieving targets.
- Identifying client needs, efficiently handling client queries, and the creation and sending of considered proposals within company timeframes and adhering to company standards.
- Handling bookings for group golf days, residential groups and supporting the golf reservationist with member events.
- To assist the Events team with private dining/events, corporate fun days and conferences if business levels require whilst ensuring the highest levels of customer service throughout the process.
- Communicate professionally and efficiently with the client throughout the entire booking process and conducting follow up telephone calls after a booking has taken place.
- Compiling of invoices, chasing monies, and liaising with the accounts department.
- Preparing weekly function sheets and liaising with all relevant departments to ensure smooth delivery of all bookings.
- Preparing of menus, table plans and place cards for all functions where required, and assisting restaurant managers with functions on the day i.e. meet and greet all guests and set up of function room if applicable.
- Proactive selling – Outreach to new and existing clients, contact by telephone previous clients and visitors to Foxhills and keep connected with existing clients to promote good rapport.
- Assist and conduct show rounds and client entertaining where required and represent Foxhills at off-site exhibitions and trade shows where required.
- Assist the Revenue & Events Manager in developing and maintaining agent relationships and agreements.
Requirements
- Similar role or relevant golf industry knowledge.
- Strong organisational and multitasking abilities.
- Able to work calmly under pressure whilst maintaining excellent attention to detail.
- Excellent communication and interpersonal skills, with the ability to interact effectively with clients and colleagues.
- Proficiency in Microsoft Office suite.
- Ability to work independently and as part of a team.
Benefits
- Competitive salary package.
- Company pension scheme – People’s Partnership.
- Enhanced Company Sick Pay, Maternity and Paternity.
- Opportunities for career advancement and professional development.
- Complimentary Country Club Membership giving you access to facilities such as a newly refurbished gym, pools, spa, fitness classes and more.
- Complimentary Country Club Membership for a partner/spouse and children after one years' service.
- Staff discounts on dining, including 50% off in selected restaurants when on shift, hotel stays, spa treatments, golf access and other amenities.
- Access to our exclusive Employee Engagement platform which offers discounts and/or cash back on over 900 retailers, a wellbeing centre, recognition awards and much more.
- Employee assistance program, with 24/7 assistance available.
- Anniversary stay – a complimentary one night stay and breakfast for two at Foxhills.
- Birthday breakfast – a complimentary breakfast for you and one other at one of our restaurants.
- Colleague social events including an annual staff party.
- Free on-site parking.
Foxhills Collection is an equal opportunity employer and values diversity in the workplace. We encourage individuals from all backgrounds to apply.
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
We endeavour to respond to all applicants, but anticipate a large response to this advert, so should this not be possible, please assume you have been unsuccessful if we have not been in touch after 2 weeks.
This position requires the candidate to prove their right to work in the UK.
Golf Sales & Events Supervisor employer: Foxhills
Contact Detail:
Foxhills Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Golf Sales & Events Supervisor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Foxhills Collection. Understand their values and what makes them unique. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills align with the role of Golf Sales & Events Supervisor. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Show off your personality! When you’re in the interview, let your enthusiasm shine through. Foxhills is all about exceptional experiences, so demonstrate your passion for customer service and how you can contribute to creating memorable moments for clients.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your excitement about the role!
We think you need these skills to ace Golf Sales & Events Supervisor
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for delivering exceptional experiences shine through. We want to see how much you care about customer service and making every guest feel special!
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant experience in the golf industry or similar roles. We love seeing how your skills align with what we do at Foxhills Collection.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and structure your information well so we can easily see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Foxhills
✨Know Your Stuff
Before the interview, make sure you’re familiar with Foxhills Collection and its offerings. Understand their mission to enhance customer experiences and be ready to discuss how your skills in sales and events can contribute to that goal.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve gone above and beyond for clients. Highlight your ability to handle queries efficiently and maintain high standards of service, as this is crucial for the role.
✨Be Organised and Detail-Oriented
Since the role requires strong organisational skills, come prepared with a plan on how you manage multiple tasks. Discuss your methods for keeping track of bookings and client communications to demonstrate your attention to detail.
✨Engage and Connect
During the interview, engage with your interviewers by asking insightful questions about the team and the company culture. This shows your enthusiasm for the role and helps you build rapport, which is key in a customer-focused position.