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- Tasks: Assist guests in leisure facilities and organise fun activities.
- Company: Join the luxurious Foxhills Collection team in a stunning environment.
- Benefits: Enjoy competitive pay, career growth, and exclusive perks like gym access.
- Why this job: Be part of a vibrant team that promotes health and wellness.
- Qualifications: Customer service experience and a passion for fitness are essential.
- Other info: Flexible hours with opportunities for social events and discounts.
The predicted salary is between 24000 - 36000 £ per year.
Are you passionate about fitness and providing exceptional service to all guests? Foxhills Collection is currently seeking a motivated and enthusiastic Leisure Assistant to join our team and contribute to the success of our leisure facilities and activities.
Location: Foxhills Club & Resort, Ottershaw, Surrey
Type: Full-time and casual
About Us
Foxhills Collection is renowned for its luxurious accommodations, exquisite dining experiences, and world-class leisure facilities. Located in Ottershaw, our establishment offers an unparalleled experience amidst stunning surroundings.
Responsibilities
- Assist guests with the use of leisure facilities, including fitness centers, swimming pools and racquet courts.
- Provide excellent customer service by answering guest inquiries, providing information on facilities and services, and addressing any concerns or issues.
- Assist in the organising and running of pavilion activities.
- Monitor the cleanliness and maintenance of leisure facilities, ensuring they meet health and safety standards.
- Assist with organizing and promoting leisure activities and events for guests, such as fitness classes, tournaments, and wellness programs.
- Conduct regular inspections of equipment and facilities to identify maintenance needs and safety hazards, reporting any issues to management.
- Collaborate with other departments to ensure seamless guest experiences and promote leisure facilities and services.
Requirements
- Previous experience in a customer service role, preferably in a leisure, hospitality, or fitness environment.
- Passion for health, fitness, and providing exceptional service to guests.
- Strong communication skills, with the ability to interact with guests of all ages.
- Ability to work independently and as part of a team in a fast-paced environment.
- Flexibility to work evenings, weekends, and holidays, as required by business needs.
- First Aid and/or NPLQ certification preferred.
Benefits
- Competitive salary package.
- Company pension scheme – People’s Partnership.
- Enhanced Company Sick Pay, Maternity and Paternity.
- Opportunities for career advancement and professional development.
- Complimentary Country Club Membership giving you access to facilities such as a newly refurbished gym, pools, spa, fitness classes and more.
- Staff discounts on dining, including 50% off in selected restaurants when on shift, hotel stays, spa treatments, golf access and other amenities.
- Access to our exclusive Employee Engagement platform which offers discounts and/or cash back on over 900 retailers, a wellbeing centre, recognition awards and much more.
- Employee assistance program, with 24/5 assistance available.
- Anniversary stay – a complimentary one night stay and breakfast for two at Foxhills.
- Birthday breakfast – a complimentary breakfast for you and one other at one of our restaurants.
- Colleague social events including an annual staff party.
- Free on-site parking.
Equal Opportunity
Foxhills Collection is an equal opportunity employer and values diversity in the workplace. We encourage individuals from all backgrounds to apply.
Additional Information
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. This position requires the candidate to prove their right to work in the UK.
Leisure Assistant in Ashton-under-Lyne employer: Foxhills
Contact Detail:
Foxhills Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leisure Assistant in Ashton-under-Lyne
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Foxhills Collection. Understand their values and what makes them unique. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and leisure activities. Think about your past experiences and how they relate to the role of a Leisure Assistant. We want you to feel confident when you walk into that interview!
✨Tip Number 3
Show off your passion! During the interview, let your enthusiasm for fitness and helping guests shine through. Share any relevant experiences or ideas you have for enhancing guest experiences at Foxhills. We love seeing candidates who are excited about the role!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your interest in the position. Don't forget to apply through our website for the best chance!
We think you need these skills to ace Leisure Assistant in Ashton-under-Lyne
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for fitness and customer service right from the start! In your application, share why you love working in leisure and how you can contribute to our amazing team at Foxhills.
Tailor Your CV: Make sure your CV highlights relevant experience in customer service or leisure roles. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your achievements!
Craft a Personal Cover Letter: A personalised cover letter can really make you stand out. Tell us why you want to work at Foxhills Collection specifically and how you can enhance our guests' experiences with your unique skills.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our fantastic team!
How to prepare for a job interview at Foxhills
✨Know Your Stuff
Before the interview, make sure you’re familiar with Foxhills Collection and its leisure facilities. Research their fitness offerings, swimming pools, and any activities they promote. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Customer Service Skills
As a Leisure Assistant, excellent customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for guests. Think about how you handled difficult situations or provided exceptional service to ensure a positive experience.
✨Be Ready to Discuss Teamwork
This role requires collaboration with other departments. Be prepared to talk about your experience working in teams, how you contribute to group dynamics, and any specific instances where teamwork led to successful outcomes in a fast-paced environment.
✨Demonstrate Your Passion for Fitness
Express your enthusiasm for health and fitness during the interview. Share your personal fitness journey or any relevant certifications you have, like First Aid or NPLQ. This will help convey your commitment to promoting a healthy lifestyle to guests.
