Golf Sales & Events Supervisor in Ashton-under-Lyne

Our mission is to make everyone feel better when they leave than when they arrived. It matters and so do each of us.

Foxhills Collection is renowned for its luxurious accommodations, exquisite dining experiences, and world-class golf facilities. Located in Ottershaw, our establishment offers an unparalleled golfing experience amidst stunning surroundings.

Responsibilities:

• Lead, supervise and motivate the Golf Sales & Events Coordinator in carrying out their duties to the best of their ability whilst maintaining the highest levels of standards, customer service, training and achieving targets.
• Identifying client needs, efficiently handling client queries, and the creation and sending of considered proposals within company timeframes and adhering to company standards.
• Handling bookings for group golf days, residential groups and supporting the golf reservationist with member events.
• Assist the Events team with private dining/events, corporate fun days and conferences if business levels require whilst ensuring the highest levels of customer service throughout the process.
• Communicate professionally and efficiently with the client throughout the entire booking process and conducting follow up telephone calls after a booking has taken place.
• Compiling of invoices, chasing monies, and liaising with the accounts department.
• Preparing weekly function sheets and liaising with all relevant departments to ensure smooth delivery of all bookings.
• Preparing of menus, table plans and place cards for all functions where required, and assisting restaurant managers with functions on the day.
• Proactive selling – Outreach to new and existing clients, contact by telephone previous clients and visitors to Foxhills and keep connected with existing clients to promote good rapport.
• Assist and conduct show rounds and client entertaining where required and represent Foxhills at off-site exhibitions and trade shows where required.
• Assist the Revenue & Events Manager in developing and maintaining agent relationships and agreements.

Requirements:

• Similar role or relevant golf industry knowledge.
• Strong organisational and multitasking abilities.
• Able to work calm under pressure whilst maintaining excellent attention to detail.
• Excellent communication and interpersonal skills, with the ability to interact effectively with clients and colleagues.
• Proficiency in Microsoft Office suite.
• Ability to work independently and as part of a team.

Benefits:

• Competitive salary package.
• Company pension scheme – People’s Partnership.
• Enhanced Company Sick Pay, Maternity and Paternity.
• Opportunities for career advancement and professional development.
• Complimentary Country Club Membership giving you access to facilities such as a newly refurbished gym, pools, spa, fitness classes and more.
• Complimentary Country Club Membership for a partner/spouse and children after one years' service.
• Staff discounts on dining, including 50% off in selected restaurants when on shift, hotel stays, spa treatments, golf access and other amenities.
• Access to our exclusive Employee Engagement platform which offers discounts and/or cash back on over 900 retailers, a wellbeing centre, recognition awards and much more.
• Employee assistance program, with 24/7 assistance available.
• Anniversary stay – a complimentary one night stay and breakfast for two at Foxhills.
• Birthday breakfast – a complimentary breakfast for you and one other at one of our restaurants.
• Colleague social events including an annual staff party.
• Free on-site parking.

Foxhills Collection is an equal opportunity employer and values diversity in the workplace. We encourage individuals from all backgrounds to apply.

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

We endeavour to respond to all applicants, but anticipate a large response to this advert, so should this not be possible, please assume you have been unsuccessful if we have not been in touch after 2 weeks.

This position requires the candidate to prove their right to work in the UK.