At a Glance
- Tasks: Assist in delivering exceptional dining experiences and providing outstanding customer service.
- Company: Join the prestigious Foxhills Collection, known for luxury and hospitality.
- Benefits: Enjoy competitive pay, career growth, and exclusive staff discounts.
- Why this job: Be part of a team that makes guests feel better when they leave.
- Qualifications: No experience needed; just bring your friendly personality and teamwork skills.
- Other info: Flexible shifts, social events, and a supportive work environment await you.
The predicted salary is between 24000 - 36000 £ per year.
Our mission is to make everyone feel better when they leave than when they arrived. It matters and so do each of us. This is the part you will play…
Are you passionate about delivering exceptional dining experiences and providing outstanding customer service? Foxhills Collection is currently seeking enthusiastic individuals to join our Food and Beverage team as Assistants at our prestigious establishment.
Position: Food and Beverage Assistant
Location: Foxhills Club & Resort, Ottershaw, Surrey
Type: Full-time/Part-time
About Us: Foxhills Collection is renowned for its luxurious accommodations, exquisite dining experiences, and unparalleled hospitality. Located in Ottershaw, our establishment caters to discerning guests from around the world, offering an unforgettable experience marked by elegance and sophistication.
Responsibilities:
- Assist in the preparation and service of food and beverages in our restaurant facilities
- Greet guests warmly, take orders, and ensure prompt and accurate delivery of food and drinks
- Maintain cleanliness and hygiene standards in dining areas, including clearing tables and resetting them for the next service
- Provide recommendations on menu items and specials, and accommodate special dietary requests or preferences
- Collaborate with kitchen and bar staff to ensure smooth service flow and guest satisfaction
- Handle payments, process transactions accurately, and maintain cash handling procedures
Requirements:
- Previous experience in a food and beverage role preferred but not required; training will be provided
- Excellent customer service skills with a friendly and outgoing personality
- Ability to work effectively in a fast‑paced environment and remain calm under pressure
- Strong communication and teamwork skills
- Flexibility to work shifts including evenings, weekends, and holidays
- Food safety and hygiene certification is a plus
Benefits:
- Competitive salary package
- Company pension scheme – People’s Partnership
- Opportunities for career advancement and professional development
- Complimentary Country Club Membership giving you access to facilities such as a newly refurbished gym, pools, spa, fitness classes and more
- Staff discounts on dining, including 50% off in selected restaurants when on shift, hotel stays, spa treatments and other amenities
- Access to our exclusive Employee Engagement platform which offers discounts and/or cash back on over 900 retailers, a wellbeing centre, recognition awards and much more
- Employee assistance program, with 24/7 assistance available
- Colleague social events including an annual staff party
- Free on‑site parking
Foxhills Collection is an equal opportunity employer and values diversity in the workplace. We encourage individuals from all backgrounds to apply.
Food & Beverage Assistant - Flo\'s Restaurant in Ashton-under-Lyne employer: Foxhills
Contact Detail:
Foxhills Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Assistant - Flo\'s Restaurant in Ashton-under-Lyne
✨Tip Number 1
Get to know the restaurant vibe! Before your interview, pop by Flo's Restaurant and soak in the atmosphere. This will help you understand what they value and how you can fit in. Plus, it shows you're genuinely interested!
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle tricky situations or special requests. Being prepared will help you shine during the interview and show that you’re ready to deliver exceptional dining experiences.
✨Tip Number 3
Network like a pro! Chat with current or former staff if you can. They can give you insider tips on what the team is looking for and how to stand out. Plus, it’s always good to have a friendly face when you walk in for your interview!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Don’t forget to highlight your enthusiasm for food and beverage service!
We think you need these skills to ace Food & Beverage Assistant - Flo\'s Restaurant in Ashton-under-Lyne
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for food and beverage shine through! We want to see how much you care about delivering exceptional dining experiences and making guests feel special.
Tailor Your Application: Make sure to customise your application to highlight relevant skills and experiences that match the job description. If you've got any customer service experience, even if it's not in food and beverage, let us know!
Be Yourself: We love a friendly and outgoing personality, so don’t be afraid to let your true self come through in your writing. A bit of your unique flair can make your application stand out from the crowd!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Foxhills
✨Know the Menu Inside Out
Familiarise yourself with the menu and any specials before the interview. Being able to discuss dishes, ingredients, and dietary options shows your enthusiasm for the role and helps you stand out as a candidate who is genuinely interested in providing exceptional dining experiences.
✨Show Off Your Customer Service Skills
Prepare examples of how you've delivered great customer service in the past. Whether it’s a time you went above and beyond for a guest or handled a difficult situation, sharing these stories will demonstrate your ability to create a welcoming atmosphere that aligns with Foxhills Collection's mission.
✨Practice Teamwork Scenarios
Since collaboration with kitchen and bar staff is key, think of times when you worked effectively in a team. Be ready to discuss how you communicate and support your colleagues, especially in a fast-paced environment, as this will highlight your teamwork skills.
✨Dress to Impress
First impressions matter! Dress smartly and appropriately for the interview. A polished appearance reflects your professionalism and respect for the establishment's standards, which is crucial in the hospitality industry.