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For Companies At a Glance
- Tasks: Lead a dynamic team to maximise sales and create unforgettable guest experiences.
- Company: Join the luxurious Foxhills Collection, known for its stunning surroundings and exceptional service.
- Benefits: Enjoy competitive pay, career growth, and exclusive access to our amazing facilities.
- Why this job: Be part of a vibrant team that makes every guest feel better when they leave.
- Qualifications: Sales management experience in hospitality and strong leadership skills are essential.
- Other info: Flexible hours and a fun work environment with social events and discounts.
The predicted salary is between 36000 - 60000 £ per year.
Our mission is to make everyone feel better when they leave than when they arrived. It matters and so do each of us. This is the part you will play...
Foxhills Collection is currently seeking a dynamic Revenue & Events Office Manager to lead our on-site Reservations Sales and Events team with a strong focus on enhancing business whilst delivering exceptional guest experiences.
About Us
Foxhills Collection is renowned for its luxurious accommodations, exquisite dining experiences and world-class amenities. Located in Ottershaw, our establishment offers an unparalleled experience amidst stunning surroundings.
Responsibilities
- Oversee the yield management of function space and bedroom inventory to maximise sales revenue and profitability.
- Manage the on-site sales and events office team to ensure they have a good understanding of departmental budgets/targets and as a team they consistently meet budget expectations and exceed client expectations in terms of service planning and support.
- Constantly review productivity during the pre and post sales cycle.
- Review and deliver effective processes to ensure enquiry handling event planning and payment completion is consistently achieved to a high standard.
- Daily, weekly and monthly reporting to ensure that targets and standards are being met and also to provide business information in relation but not limited to demand lead times enquiry conversion to identify trends opportunities and for forecasting purposes.
- Timely processing of ledgers and invoices liaising with finance to ensure credit checks are completed and that accounts are settled as required.
- Data entry for both events and reservations ensuring data integrity and accuracy for reporting requirements.
- Work closely with colleagues in operations to ensure all aspects of events have been arranged to suit both client and hotel.
- Identify and pass on leads/information on new companies/agents/suppliers to the Sales Manager/Director of Sales assisting when required at point of negotiations.
- Support researching and targeting business in local/national areas and monitoring competitor hotels.
- Assist with familiarisation tours/visits/functions hosting tables when appropriate.
Requirements
- Proven experience in sales management preferably in the hospitality or related industry.
- Strong leadership and management skills with the ability to motivate and develop a sales team.
- Excellent communication and interpersonal skills with the ability to build relationships and negotiate effectively.
- Strong commercial outlook being both sales and revenue driven with up to date insight on industry needs and trends within B2B and B2C markets.
- Flexibility to work irregular hours including evenings, weekends and holidays as required by business needs.
Benefits
- Competitive salary package
- Company pension scheme
- Enhanced Company Sick Pay
- Maternity and Paternity Opportunities for career advancement and professional development
- Complimentary Country Club Membership giving you access to facilities such as a newly refurbished gym, pools, spa, fitness classes and more.
- Complimentary Country Club Membership for a partner/spouse and children after one years service.
- Staff discounts on dining including 50% off in selected restaurants when on shift, hotel stays and other amenities.
- Access to our exclusive Employee Engagement platform which offers discounts and/or cash back on over 900 retailers, a wellbeing centre, recognition awards and much more.
- Employee assistance program with 24/7 assistance available.
- Anniversary stay: a complimentary one night stay and breakfast for two at Foxhills.
- Birthday breakfast: a complimentary breakfast for you and one other at one of our restaurants.
- Colleague social events including an annual staff party.
- Free on-site parking
Key Skills
- ASC 606
- Hotel Experience
- Hospitality Experience
- GAAP Accounting
- Revenue Management
- Pricing Analysis Skills
- Salesforce
- SOX
- ERP Systems
- NetSuite
Foxhills Collection is an equal opportunity employer and values diversity and encourages individuals from all backgrounds to apply. Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
This position requires the candidate to prove their right to work in the UK.
Revenue & Events Office Manger employer: Foxhills Club & Resort
Contact Detail:
Foxhills Club & Resort Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Revenue & Events Office Manger
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a job at Foxhills Collection or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research Foxhills Collection, understand their mission, and think about how your skills align with their goals. Practise common interview questions and be ready to showcase your sales and events expertise.
✨Tip Number 3
Show off your personality! When you get the chance to meet the team, let your enthusiasm shine through. They want someone who not only has the skills but also fits into their vibrant culture. Be yourself and let them see why you'd be a great addition!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Foxhills family. Don’t miss out on this opportunity!
We think you need these skills to ace Revenue & Events Office Manger
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about creating exceptional guest experiences and driving sales. Share specific examples of your past successes in similar roles.
Tailor Your CV: Make sure your CV is tailored to the Revenue & Events Office Manager position. Highlight relevant experience in sales management and hospitality, and don’t forget to mention any leadership roles you've had. We love seeing how your skills align with our needs!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the heart of your qualifications and experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team at Foxhills Collection!
How to prepare for a job interview at Foxhills Club & Resort
✨Know Your Numbers
As a Revenue & Events Office Manager, you'll need to demonstrate your understanding of yield management and sales revenue. Brush up on key metrics related to sales performance and be ready to discuss how you've maximised revenue in previous roles.
✨Showcase Your Leadership Skills
This role requires strong leadership abilities. Prepare examples of how you've motivated and developed a sales team in the past. Think about specific challenges you faced and how you overcame them to achieve team goals.
✨Understand the Guest Experience
Foxhills Collection prides itself on exceptional guest experiences. Be prepared to discuss how you would enhance guest satisfaction through effective event planning and service delivery. Share any relevant experiences where you improved customer interactions.
✨Research the Competition
Familiarise yourself with local competitors and industry trends. During the interview, mention specific competitors and what sets Foxhills apart. This shows that you're proactive and have a genuine interest in the business landscape.