At a Glance
- Tasks: Welcome guests and create memorable dining experiences with your warm hospitality.
- Company: Join the prestigious Foxhills Collection, known for luxury and exceptional service.
- Benefits: Enjoy competitive pay, career growth, and a complimentary Country Club membership.
- Other info: Flexible shifts, staff discounts, and fun colleague events await you!
- Why this job: Be part of a team that makes every guest feel special and valued.
- Qualifications: No experience needed; just bring your passion for hospitality and great communication skills.
The predicted salary is between 18900 - 23100 £ per year.
Our mission is to make everyone feel better when they leave than when they arrived. It matters and so do each of us. Here is the role you could play.
Foxhills Collection is currently seeking friendly and enthusiastic individuals to join our team as Hosts/Hostesses at our prestigious establishment.
Location: Foxhills Club & Resort, Ottershaw, Surrey
Type: Full-time/Part-time
About Us: Foxhills Collection is renowned for its luxurious accommodations, exquisite dining experiences, and unparalleled hospitality. Located in Ottershaw, our establishment caters to discerning guests from around the world, offering an unforgettable experience marked by elegance and sophistication.
Responsibilities:
- Welcome guests with a warm and friendly demeanor upon their arrival
- Escort guests to their tables and provide menus
- Manage reservations and seating arrangements to ensure efficient table turnover
- Communicate effectively with guests and restaurant staff to accommodate special requests or preferences
- Monitor the dining room and assist with maintaining cleanliness and ambiance
- Provide information about the restaurant, menu items, and special promotions
Requirements:
- Previous experience in a customer service role preferred but not required; training will be provided
- Excellent communication and interpersonal skills
- Ability to remain calm and composed in a fast-paced environment
- Strong organizational skills and attention to detail
- Flexibility to work shifts including evenings, weekends, and holidays
- A genuine passion for providing exceptional hospitality and creating memorable guest experiences
Benefits:
- Competitive salary package
- Company pension scheme – People’s Partnership
- Enhanced Company Sick Pay, Maternity and Paternity
- Opportunities for career advancement and professional development
- Complimentary Country Club Membership giving you access to facilities such as a newly refurbished gym, pools, spa, fitness classes and more
- Complimentary Country Club Membership for a partner/spouse and children after one years' service
- Staff discounts on dining, including 50% off in selected restaurants when on shift, hotel stays, spa treatments, golf access and other amenities
- Access to our exclusive Employee Engagement platform which offers discounts and/or cash back on over 900 retailers, a wellbeing centre, recognition awards and much more
- Employee assistance program, with 24/7 assistance available
- Anniversary stay – a complimentary one night stay and breakfast for two at Foxhills
- Birthday breakfast – a complimentary breakfast for you and one other at one of our restaurants
- Colleague social events including an annual staff party
- Free on-site parking
Foxhills Collection is an equal opportunity employer and values diversity in the workplace. We encourage individuals from all backgrounds to apply.
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
We endeavour to respond to all applicants, but anticipate a large response to this advert, so should this not be possible, please assume you have been unsuccessful if we have not been in touch after 2 weeks.
This position requires the candidate to prove their right to work in the UK.
Restaurant Host in Ottershaw employer: Foxhills Club & Resort
At Foxhills Collection, we pride ourselves on creating exceptional experiences for both our guests and our team members. As an Assistant Bar Manager in the stunning surroundings of Ottershaw, Surrey, you will benefit from a competitive salary, comprehensive training, and opportunities for career advancement within our prestigious establishment. Our vibrant work culture, coupled with perks like complimentary Country Club Membership and generous staff discounts, makes Foxhills an outstanding employer for those passionate about hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Host in Ottershaw
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Foxhills Club & Resort. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Foxhills Club & Resort
Don't be shy about reaching out to Foxhills Club & Resort directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Restaurant Host in Ottershaw
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Foxhills Club & Resort and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Foxhills Club & Resort
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
