At a Glance
- Tasks: Ensure safety at our stunning pools while providing top-notch customer service.
- Company: Join the prestigious Foxhills Collection, known for luxury and excellence.
- Benefits: Enjoy competitive pay, a pension scheme, and complimentary Country Club membership.
- Other info: Flexible hours, career growth opportunities, and fun colleague events await you!
- Why this job: Make a real difference in guests' experiences while working in a beautiful environment.
- Qualifications: Must be fully NPLQ qualified with excellent communication skills.
The predicted salary is between 20000 - 25000 £ per year.
Our mission is to make everyone feel better when they leave than when they arrived. It matters and so do each of us. This is the part you will play...
Foxhills Collection is currently seeking a Lifeguard to join our team at our prestigious environment.
Location: Foxhills Club & Resort - Ottershaw, Surrey
Type: Full time
About Us:
Foxhills Collection is renowned for its luxurious accommodations, exquisite dining experiences, and world-class spa facilities. Located in Ottershaw, our establishment offers an unparalleled experience amidst stunning surroundings.
Responsibilities:
- Lifeguarding our indoor and outdoor swimming pools and keeping our members and visitors safe
- Welcoming guests and members and dealing with general enquiries
- Completing and recording safety checks
- Dealing with any issues and complaints in a professional and efficient manner
- Supporting other departments as required, including the cleaning team when you're not on poolside.
Requirements:
- Fully NPLQ qualified
- Able to act quickly, calmly and effectively to any situation
- Excellent attention to detail
- Excellent communication and interpersonal skills, with a friendly and professional demeanour
- Flexibility to work evenings, weekends, and holidays, as required by schedules and business needs
Benefits:
- Competitive salary package
- Company pension scheme – People’s Partnership
- Enhanced Company Sick Pay, Maternity and Paternity
- Opportunities for career advancement and professional development.
- Complimentary Country Club Membership giving you access to facilities such as a newly refurbished gym, pools, spa, fitness classes and more.
- Complimentary Country Club Membership for a partner/spouse and children after one years' service.
- Staff discounts on dining, including 50% off in selected restaurants when on shift, hotel stays, spa treatments, golf access and other amenities.
- Access to our exclusive Employee Engagement platform which offers discounts and/or cash back on over 900 retailers, a wellbeing centre, recognition awards and much more.
- Employee assistance program, with 24/7 assistance available.
- Anniversary stay – a complimentary one night stay and breakfast for two at Foxhills.
- Birthday breakfast – a complimentary breakfast for you and one other at one of our restaurants.
- Colleague social events including an annual staff party
- Free on-site parking
Foxhills Collection is an equal opportunity employer and values diversity in the workplace. We encourage individuals from all backgrounds to apply.
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
This position requires the candidate to prove their right to work in the UK.
Lifeguard in Ottershaw employer: Foxhills Club & Resort
At Foxhills Collection, we pride ourselves on creating a supportive and engaging work environment where every team member is valued. As a Lifeguard at our prestigious resort in Ottershaw, Surrey, you will enjoy competitive benefits, including a complimentary Country Club Membership, opportunities for professional development, and a vibrant work culture that celebrates teamwork and employee wellbeing. Join us to be part of a dedicated team committed to providing exceptional service in a stunning setting.
Contact Details:
Foxhills Club & Resort Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Lifeguard in Ottershaw
✨Tip Number 1
Get to know the Foxhills Collection vibe! Before your interview, check out their website and social media. Familiarise yourself with their values and services so you can show how you fit right in.
✨Tip Number 2
Practice your lifeguarding scenarios! Think about how you'd handle different situations at the pool. Being calm and collected is key, so run through some role-play with a mate to boost your confidence.
✨Tip Number 3
Show off your people skills! When you meet the team, be friendly and approachable. Remember, they’re looking for someone who can connect with guests and make them feel welcome, so let your personality shine!
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It shows you're keen and professional, which goes a long way in making a great impression.
We think you need these skills to ace Lifeguard in Ottershaw
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for customer service shine through. We want to see how much you care about making our guests feel welcome and safe at Foxhills Collection.
Be Specific:Use specific examples from your past experiences that highlight your skills as a lifeguard. Whether it’s handling emergencies or providing excellent service, we love to see real-life stories that demonstrate your abilities.
Tailor Your Application:Make sure to tailor your application to the Lifeguard role. Highlight your NPLQ qualification and any relevant experience that aligns with our mission of ensuring safety and exceptional service.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Foxhills Collection!
How to prepare for a job interview at Foxhills Club & Resort
✨Know Your Stuff
Before the interview, brush up on your lifeguarding skills and knowledge. Be ready to discuss your NPLQ qualification and any relevant experiences. This shows you’re serious about the role and understand what it takes to keep guests safe.
✨Show Off Your People Skills
Since this role involves a lot of interaction with guests, practice how you’ll communicate in a friendly and professional manner. Think of examples where you've dealt with customer enquiries or complaints effectively, as this will highlight your interpersonal skills.
✨Stay Calm Under Pressure
Lifeguarding can be intense, so prepare to demonstrate how you handle stressful situations. You might be asked about a time when you had to act quickly and calmly. Share specific examples that showcase your ability to think on your feet.
✨Flexibility is Key
Be ready to discuss your availability and willingness to work evenings, weekends, and holidays. Show that you understand the demands of the job and are flexible enough to meet them. This will make you a more attractive candidate for the team.
