Leisure Assistant in Ottershaw

Our mission is to make everyone feel better when they leave than when they arrived. It matters and so do each of us.

This is the part you will play…

Job Vacancy: Leisure Assistant at Foxhills Collection

Are you passionate about health, fitness, and providing exceptional service to guests? Foxhills Collection is currently seeking a motivated and enthusiastic Leisure Assistant to join our team and contribute to the success of our leisure facilities.

Position: Leisure Assistant
Location: Foxhills Collection
Type: Casual

About Us:
Foxhills Collection is renowned for its luxurious accommodations, exquisite dining experiences, and world-class leisure facilities. Located in Ottershaw, our establishment offers an unparalleled experience amidst stunning surroundings.

Responsibilities:

• Assist guests with the use of leisure facilities, including fitness centers, swimming pools, tennis courts, and spa amenities
• Provide excellent customer service by answering guest inquiries, providing information on facilities and services, and addressing any concerns or issues
• Monitor the cleanliness and maintenance of leisure facilities, ensuring they meet health and safety standards
• Assist with organizing and promoting leisure activities and events for guests, such as fitness classes, tournaments, and wellness programs
• Conduct regular inspections of equipment and facilities to identify maintenance needs and safety hazards, reporting any issues to management
• Collaborate with other departments to ensure seamless guest experiences and promote leisure facilities and services

Requirements:

• Previous experience in a customer service role, preferably in a leisure, hospitality, or fitness environment
• Passion for health, fitness, and providing exceptional service to guests
• Strong communication and interpersonal skills, with the ability to interact professionally with guests and colleagues
• Ability to work independently and as part of a team in a fast-paced environment
• Flexibility to work evenings, weekends, and holidays, as required by business needs
• NPLQ is preferred

Benefits:

• Competitive salary package
• Company pension scheme – People’s Partnership
• Opportunities for career advancement and professional development.
• Complimentary Foxhills Country Club Membership Guest Passes giving you access to facilities such as a newly refurbished gym, pools, spa, fitness classes and more.
• Staff discounts on dining, including 50% off in in selected restaurants when on shift, hotel stays, spa treatments and other amenities.
• Access to our exclusive Employee Engagement platform which offers discounts and/or cash back on over 900 retailers, a wellbeing centre, recognition awards and much more.
• Employee assistance program, with 24/7 assistance available.
• Colleague social events including an annual staff party
• Free on-site parking

Foxhills Collection is an equal opportunity employer and values diversity in the workplace. We encourage individuals from all backgrounds to apply.

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

We endeavour to respond to all applicants, but anticipate a large response to this advert, so should this not be possible, please assume you have been unsuccessful if we have not been in touch after 2 weeks.

This position requires the candidate to prove their right to work in the UK