At a Glance
- Tasks: Welcome guests, assist with luggage, and ensure a seamless experience.
- Company: Join the luxurious Foxhills Collection, known for exceptional service.
- Benefits: Competitive salary, pension scheme, and complimentary Country Club membership.
- Other info: Enjoy staff discounts, social events, and excellent career growth opportunities.
- Why this job: Be part of creating unforgettable experiences in a stunning environment.
- Qualifications: Customer service skills and a proactive approach are essential.
The predicted salary is between 20000 - 25000 £ per year.
Our mission is to make everyone feel better when they leave than when they arrived. Each of us plays an important role; here is the role you could play.
Foxhills Collection is currently seeking a motivated Porter to join our esteemed team at our luxurious establishment.
About Us:
Nestled in the heart of Ottershaw, Foxhills Collection is renowned for its exquisite accommodations, world-class amenities, and impeccable service. As a member of our team, you will have the opportunity to contribute to creating unforgettable experiences for our discerning guests.
Responsibilities:
- Welcome guests upon arrival and assist with carrying luggage and belongings
- Escort guests to their rooms and provide information about hotel facilities
- Maintain cleanliness and tidiness in public areas, including entrances and lobby
- Assist with parking and retrieving guests' vehicles as needed
- Handle guest requests promptly and efficiently
- Collaborate with other departments to ensure seamless guest experiences
- Deliver room services
Requirements:
- Previous experience in a similar role preferred
- Excellent customer service and interpersonal skills
- Able to work in a team and independently
- Attention to detail and a proactive approach to work
- Flexibility to work shifts including evenings, weekends, and holidays
- Valid driver's license preferred
Benefits:
- Competitive salary package
- Company pension scheme – People’s Partnership
- Enhanced Company Sick Pay, Maternity and Paternity
- Opportunities for career advancement and professional development
- Complimentary Country Club Membership giving you access to facilities such as a newly refurbished gym, pools, spa, fitness classes and more
- Complimentary Country Club Membership for a partner/spouse and children after one years' service
- Staff discounts on dining, including 50% off in selected restaurants when on shift, hotel stays, spa treatments, golf access and other amenities
- Access to our exclusive Employee Engagement platform which offers discounts and/or cash back on over 900 retailers, a wellbeing centre, recognition awards and much more
- Employee assistance program, with 24/7 assistance available
- Anniversary stay – a complimentary one night stay and breakfast for two at Foxhills
- Birthday breakfast – a complimentary breakfast for you and one other at one of our restaurants
- Colleague social events including an annual staff party
- Free on-site parking
Foxhills Collection is an equal opportunity employer and values diversity in the workplace. We encourage individuals from all backgrounds to apply.
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
This position requires the candidate to prove their right to work in the UK.
Hotel Porter in Ottershaw employer: Foxhills Club & Resort
Foxhills Club & Resort is an exceptional employer, offering a vibrant work culture that values teamwork and individual initiative. Employees benefit from a competitive salary, complimentary Country Club Membership, and ample opportunities for professional growth within the luxury hospitality sector, making it a rewarding place to build a career in sales and events management.
