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- Tasks: Lead and motivate the Golf Sales & Events team to deliver exceptional customer experiences.
- Company: Join the prestigious Foxhills Collection, known for luxury and world-class golf.
- Benefits: Enjoy competitive pay, career growth, and complimentary Country Club membership.
- Other info: Diverse workplace with opportunities for professional development and social events.
- Why this job: Be part of a dynamic team creating unforgettable events in stunning surroundings.
- Qualifications: Experience in a similar role and strong organisational skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Our mission is to make everyone feel better when they leave than when they arrived. It matters and so do each of us. This is the part you will play...
Are you passionate about delivering exceptional experiences and providing outstanding customer service? Foxhills Collection is currently seeking an enthusiastic individual to join our prestigious establishment.
About Us:
Foxhills Collection is renowned for its luxurious accommodations, exquisite dining experiences, and world-class golf facilities. Located in Ottershaw, our establishment offers an unparalleled golfing experience amidst stunning surroundings.
Responsibilities:
- Lead, supervise and motivate the Golf Sales & Events Coordinator in carrying out their duties to the best of their ability whilst maintaining the highest levels of standards, customer service, training and achieving targets.
- Identifying client needs, efficiently handling client queries, and the creation and sending of considered proposals within company timeframes and adhering to company standards.
- Handling bookings for group golf days, residential groups and supporting the golf reservationist with member events.
- Assist the Events team with private dining/events, corporate fun days and conferences if business levels require whilst ensuring the highest levels of customer service throughout the process.
- Communicate professionally and efficiently with the client throughout the entire booking process and conducting follow up telephone calls after a booking has taken place.
- Compiling of invoices, chasing monies, and liaising with the accounts department.
- Preparing weekly function sheets and liaising with all relevant departments to ensure smooth delivery of all bookings.
- Preparing of menus, table plans and place cards for all functions where required, and assisting restaurant managers with functions on the day.
- Proactive selling – Outreach to new and existing clients, contact by telephone previous clients and visitors to Foxhills and keep connected with existing clients to promote good rapport.
- Assist and conduct show rounds and client entertaining where required and represent Foxhills at off-site exhibitions and trade shows where required.
- Assist the Revenue & Events Manager in developing and maintaining agent relationships and agreements.
Requirements:
- Similar role or relevant golf industry knowledge.
- Strong organisational and multitasking abilities.
- Able to work calmly under pressure whilst maintaining excellent attention to detail.
- Excellent communication and interpersonal skills, with the ability to interact effectively with clients and colleagues.
- Proficiency in Microsoft Office suite.
- Ability to work independently and as part of a team.
Benefits:
- Competitive salary package.
- Company pension scheme – People’s Partnership.
- Enhanced Company Sick Pay, Maternity and Paternity.
- Opportunities for career advancement and professional development.
- Complimentary Country Club Membership giving you access to facilities such as a newly refurbished gym, pools, spa, fitness classes and more.
- Complimentary Country Club Membership for a partner/spouse and children after one years' service.
- Staff discounts on dining, including 50% off in selected restaurants when on shift, hotel stays, spa treatments, golf access and other amenities.
- Access to our exclusive Employee Engagement platform which offers discounts and/or cash back on over 900 retailers, a wellbeing centre, recognition awards and much more.
- Employee assistance program, with 24/7 assistance available.
- Anniversary stay – a complimentary one night stay and breakfast for two at Foxhills.
- Birthday breakfast – a complimentary breakfast for you and one other at one of our restaurants.
- Colleague social events including an annual staff party.
- Free on-site parking.
Foxhills Collection is an equal opportunity employer and values diversity in the workplace. We encourage individuals from all backgrounds to apply.
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
This position requires the candidate to prove their right to work in the UK.
Golf Sales & Events Supervisor in Ottershaw employer: Foxhills Club & Resort
Contact Detail:
Foxhills Club & Resort Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Golf Sales & Events Supervisor in Ottershaw
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Foxhills Collection. Understand their mission and values, and think about how your passion for exceptional customer service aligns with theirs. This will help you stand out as someone who truly cares about the role.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to sales and events management. Think about specific examples from your past experiences that showcase your organisational skills and ability to handle pressure. We want to hear your stories!
✨Tip Number 3
Show your enthusiasm! During the interview, let your passion for golf and customer service shine through. Talk about why you love creating memorable experiences for clients and how you can contribute to the team at Foxhills. Your energy can be contagious!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your appreciation for the opportunity. It’s also a chance to reiterate your excitement about the role and remind them why you’re the perfect fit. Don’t miss out on this simple yet effective step!
We think you need these skills to ace Golf Sales & Events Supervisor in Ottershaw
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for delivering exceptional experiences shine through. We want to see how much you care about customer service and making every moment memorable!
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience in the golf industry or similar roles. We love seeing how your skills align with what we do at Foxhills Collection!
Be Professional Yet Approachable: While it's important to maintain a professional tone, don’t be afraid to let your personality come through. We value excellent communication skills, so show us how you can connect with clients and colleagues alike.
Apply Through Our Website: For the best chance of success, make sure to submit your application through our website. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Foxhills Club & Resort
✨Know Your Stuff
Before the interview, make sure you’re familiar with Foxhills Collection and its offerings. Understand their mission to enhance customer experiences and be ready to discuss how your skills align with that goal.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Highlight situations where you identified client needs and went above and beyond to meet them, as this is crucial for the role.
✨Be Organised and Detail-Oriented
Since the role involves multitasking and attention to detail, come prepared with a plan on how you manage your time and tasks. You might even want to share a brief outline of how you would handle a typical day in the position.
✨Engage and Communicate Effectively
Practice your communication skills before the interview. Be ready to demonstrate how you would interact with clients and colleagues, ensuring you convey professionalism and warmth throughout the conversation.