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- Tasks: Coordinate golf sales and events, ensuring exceptional customer experiences.
- Company: Join the prestigious Foxhills Collection, known for luxury and excellence.
- Benefits: Enjoy competitive salary, pension scheme, and complimentary Country Club membership.
- Why this job: Be part of a dynamic team that makes every guest feel special.
- Qualifications: Sales support experience and a passion for customer service preferred.
- Other info: Flexible hours, career advancement opportunities, and fun colleague events await!
The predicted salary is between 30000 - 42000 £ per year.
Our mission is to make everyone feel better when they leave than when they arrived. It matters and so do each of us.
This is the part you will play...
Foxhills Collection is currently seeking a Golf Sales & Events Coordinator to join our team and support the golf sales efforts at our prestigious establishment.
Location: Foxhills Club & Resort - Ottershaw, Surrey
Type: Full-time
About Us:
Foxhills Collection is renowned for its luxurious accommodations, exquisite dining experiences, and world-class amenities. Located in Ottershaw, our establishment offers an unparalleled experience amidst stunning surroundings.
Responsibilities:
- Focus on selling and coordinating all types of golf days and group residential bookings.
- Identifying client needs, efficiently handling client queries, and the creation and sending of considered proposals within company timeframes and adhering to company standards.
- Assisting the golf reservationist with member events and supporting the Events team with private dining/events, corporate fun days and conferences if business levels require.
- Communicate professionally and efficiently with the client throughout the entire booking process and conduct follow up telephone calls after a booking has taken place.
- Preparing of menus, table plans and place cards for all functions where required and assisting restaurant managers with functions on the day i.e. meet and greet all guests and set up of function room if applicable.
- Obtain deposits for all functions and banking them correctly, and compiling invoices, chasing monies and liaising with the accounts department to ensure correct reconciliation.
- Maximise function and bedroom occupancy to its fullest and effectively up-sell to our guests, including bedrooms, menus, conference rooms, and beverages.
- Maintain customer databases and CRM systems, ensuring accuracy and completeness of customer information.
- Collaborate with other departments to ensure seamless execution of the event and customer satisfaction.
- Carry out proactive selling - contacting previous clients and visitors and keep connected with existing clients to promote a good rapport.
- Assist and conduct show rounds, and client entertaining, and represent Foxhills at off-site exhibitions and trade shows where required.
Requirements:
- Previous experience in sales support or administration preferred.
- A basic understanding of golf is ideal.
- Strong organisational and multitasking abilities, with excellent attention to detail.
- Excellent communication and interpersonal skills, with the ability to interact effectively with clients and colleagues.
- Proficiency in Microsoft Office programs.
- Ability to work independently and as part of a team.
- Flexibility to work weekends and holidays as needed.
Benefits:
- Competitive salary package.
- Company pension scheme – People's Partnership.
- Enhanced Company Sick Pay, Maternity and Paternity.
- Opportunities for career advancement and professional development.
- Complimentary Country Club Membership giving you access to facilities such as a newly refurbished gym, pools, spa, fitness classes and more.
- Complimentary Country Club Membership for a partner/spouse and children after one years' service.
- Staff discounts on dining, including 50% off in selected restaurants when on shift, hotel stays and other amenities.
- Access to our exclusive Employee Engagement platform which offers discounts and/or cash back on over 900 retailers, a wellbeing centre, recognition awards and much more.
- Employee assistance program, with 24/7 assistance available.
- Anniversary stay – a complimentary one night stay and breakfast for two at Foxhills.
- Birthday breakfast – a complimentary breakfast for you and one other at one of our restaurants.
- Colleague social events including an annual staff party.
- Free on-site parking.
Foxhills Collection is an equal opportunity employer and values diversity in the workplace. We encourage individuals from all backgrounds to apply.
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
We endeavour to respond to all applicants, but anticipate a large response to this advert, so should this not be possible, please assume you have been unsuccessful if we have not been in touch after 2 weeks.
This position requires the candidate to prove their right to work in the UK.
Golf Sales in Ottershaw employer: Foxhills Club & Resort
Contact Detail:
Foxhills Club & Resort Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Golf Sales in Ottershaw
✨Tip Number 1
Get to know the company inside out! Research Foxhills Collection, its values, and what makes it unique. This way, when you chat with us, you can show your passion for our mission and how you can contribute to making every guest feel better.
✨Tip Number 2
Networking is key! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role in golf sales. Plus, it shows your genuine interest in being part of our team.
✨Tip Number 3
Practice your pitch! Prepare a brief introduction about yourself that highlights your relevant experience and enthusiasm for the role. When you get the chance to speak with us, make sure you leave a lasting impression!
✨Tip Number 4
Don’t forget to follow up! After any interviews or networking chats, send a quick thank-you email. It’s a great way to reiterate your interest in the position and keep you fresh in our minds as we make decisions.
We think you need these skills to ace Golf Sales in Ottershaw
Some tips for your application 🫡
Show Your Passion for Sales: When you're writing your application, let your enthusiasm for sales and customer service shine through. We want to see how you can make our clients feel better when they leave, just like our mission states!
Be Organised and Detail-Oriented: Since the role requires strong organisational skills, make sure your application reflects that. Use clear headings, bullet points, and a tidy layout to show us you’re detail-oriented right from the start.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to highlight relevant experience in sales support or administration. We love seeing how your background fits with what we do at Foxhills.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the position!
How to prepare for a job interview at Foxhills Club & Resort
✨Know Your Golf
Brush up on your golf knowledge before the interview. Understanding the basics of the game and its terminology will show your passion for the role and help you connect with the interviewers at Foxhills Collection.
✨Showcase Your Organisational Skills
Prepare examples that highlight your organisational abilities. Think of times when you successfully managed multiple tasks or coordinated events, as this is crucial for the Golf Sales & Events Coordinator position.
✨Practice Your Communication
Since excellent communication is key, practice articulating your thoughts clearly. You might want to role-play common interview questions with a friend, focusing on how you would handle client queries and follow-ups.
✨Demonstrate Customer Service Excellence
Be ready to discuss your approach to customer service. Share specific instances where you went above and beyond for a client, as this aligns perfectly with Foxhills Collection's mission to enhance guest experiences.
