At a Glance
- Tasks: Deliver exceptional dining experiences and assist in food and beverage service.
- Company: Join the prestigious Foxhills Collection, known for luxury and hospitality.
- Benefits: Competitive salary, pension scheme, staff discounts, and complimentary Country Club membership.
- Other info: Flexible shifts, career advancement opportunities, and fun colleague events await you!
- Why this job: Be part of a team that makes guests feel better than when they arrived.
- Qualifications: Customer service skills and a friendly personality; experience preferred but not required.
The predicted salary is between 1300 - 1600 £ per month.
Our mission is to make everyone feel better when they leave than when they arrived. It matters and so do each of us. This is the part you will play...
Are you passionate about delivering exceptional dining experiences and providing outstanding customer service? Foxhills Collection is currently seeking enthusiastic individuals to join our Food and Beverage team as Assistants at our prestigious establishment.
Location: Foxhills Club & Resort, Ottershaw, Surrey
Type: Full-time/Part-time
About Us
Foxhills Collection is renowned for its luxurious accommodations, exquisite dining experiences, and unparalleled hospitality. Located in Ottershaw, our establishment caters to discerning guests from around the world, offering an unforgettable experience marked by elegance and sophistication.
Responsibilities
- Assist in the preparation and service of food and beverages in our restaurant facilities
- Greet guests warmly, take orders, and ensure prompt and accurate delivery of food and drinks
- Maintain cleanliness and hygiene standards in dining areas, including clearing tables and resetting them for the next service
- Provide recommendations on menu items and specials, and accommodate special dietary requests or preferences
- Collaborate with kitchen and bar staff to ensure smooth service flow and guest satisfaction
- Handle payments, process transactions accurately, and maintain cash handling procedures
Requirements
- Previous experience in a food and beverage role preferred but not required; training will be provided
- Excellent customer service skills with a friendly and outgoing personality
- Ability to work effectively in a fast-paced environment and remain calm under pressure
- Strong communication and teamwork skills
- Flexibility to work shifts including evenings, weekends, and holidays
- Food safety and hygiene certification is a plus
Benefits
- Competitive salary package
- Company pension scheme – People’s Partnership
- Opportunities for career advancement and professional development
- Complimentary Country Club Membership giving you access to facilities such as a newly refurbished gym, pools, spa, fitness classes and more
- Staff discounts on dining, including 50% off in selected restaurants when on shift, hotel stays, spa treatments and other amenities
- Access to our exclusive Employee Engagement platform which offers discounts and/or cash back on over 900 retailers, a wellbeing centre, recognition awards and much more
- Employee assistance program, with 24/7 assistance available
- Colleague social events including an annual staff party
- Free on-site parking
Foxhills Collection is an equal opportunity employer and values diversity in the workplace. We encourage individuals from all backgrounds to apply.
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
We endeavour to respond to all applicants, but anticipate a large response to this advert, so should this not be possible, please assume you have been unsuccessful if we have not been in touch after 2 weeks.
This position requires the candidate to prove their right to work in the UK.
Food & Beverage Assistant - Flo's Restaurant in Ottershaw employer: Foxhills Club & Resort
At Foxhills Collection, we pride ourselves on creating a supportive and dynamic work environment where every team member plays a vital role in delivering exceptional dining experiences. Located in the picturesque Ottershaw, Surrey, we offer competitive salaries, comprehensive benefits including a complimentary Country Club Membership, and ample opportunities for career advancement, all while fostering a culture of teamwork and inclusivity. Join us to be part of a prestigious establishment that values your contributions and encourages personal growth.
Contact Details:
Foxhills Club & Resort Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Assistant - Flo's Restaurant in Ottershaw
✨Tip Number 1
Get to know the restaurant vibe! Before your interview, pop by Flo's Restaurant and soak in the atmosphere. This will help you understand their style and give you a chance to chat with staff, showing your genuine interest.
✨Tip Number 2
Practice your customer service skills! Role-play with a friend or family member, taking turns being the guest and the server. This will help you feel more confident when it comes to greeting guests and handling orders.
✨Tip Number 3
Show off your teamwork spirit! During the interview, share examples of how you've worked well with others in fast-paced environments. Foxhills Collection values collaboration, so let them know you're a team player.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can easily keep track of your application status and any updates from us at StudySmarter.
We think you need these skills to ace Food & Beverage Assistant - Flo's Restaurant in Ottershaw
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for food and beverage shine through! We want to see how much you care about delivering exceptional dining experiences and making guests feel special.
Tailor Your Application:Make sure to customise your application to highlight relevant skills and experiences. If you've worked in a fast-paced environment or have customer service experience, shout about it! We love seeing how you fit into our team.
Be Yourself:We’re looking for friendly and outgoing personalities, so don’t be afraid to let your true self come through in your writing. A touch of personality can make your application stand out from the crowd!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better. We can’t wait to hear from you!
How to prepare for a job interview at Foxhills Club & Resort
✨Know the Menu Inside Out
Familiarise yourself with the menu and any specials before the interview. Being able to discuss dishes, ingredients, and dietary options shows your enthusiasm for the role and helps you stand out as a candidate who is genuinely interested in providing exceptional dining experiences.
✨Show Off Your Customer Service Skills
Prepare examples of how you've delivered great customer service in the past. Whether it’s a time you went above and beyond for a guest or handled a difficult situation, sharing these stories will demonstrate your ability to create a welcoming atmosphere that aligns with Foxhills Collection's mission.
✨Practice Teamwork Scenarios
Since collaboration is key in a fast-paced environment like Flo's Restaurant, think of times when you worked effectively as part of a team. Be ready to discuss how you communicate and support your colleagues, as this will highlight your fit for the Food and Beverage Assistant role.
✨Dress to Impress
First impressions matter! Dress smartly and appropriately for the interview to reflect the elegance and sophistication of Foxhills Collection. A polished appearance shows that you take the opportunity seriously and are ready to represent their brand.
