At a Glance
- Tasks: Welcome guests, host conferences, and maintain a tidy environment.
- Company: Join the renowned Foxhills Collection in Ottershaw, Surrey.
- Benefits: Enjoy competitive pay, pension scheme, and complimentary Country Club membership.
- Other info: Flexible shifts with opportunities for career advancement and fun colleague events.
- Why this job: Create unforgettable experiences while developing your skills in hospitality.
- Qualifications: Customer service experience and strong interpersonal skills preferred.
The predicted salary is between 20000 - 25000 £ per year.
Our mission is to make everyone feel better when they leave than when they arrived. It matters and so do each of us. This is the part you will play...
Position: Conference Porter
Location: Foxhills Club & Resort, Ottershaw, Surrey
Type: Part time
About Us
Nestled in the heart of Ottershaw, Foxhills Collection is renowned for its exquisite accommodations, world‑class amenities, and impeccable service. As a member of our team, you will have the opportunity to contribute to creating unforgettable experiences for our discerning guests.
Responsibilities
- Welcome guests upon arrival
- Host conferences, including serving of food and beverage requirements
- Maintain cleanliness and tidiness in public areas, including entrances and lobby
- Handle guest requests promptly and efficiently
- Collaborate with other departments to ensure seamless guest experiences
Requirements
- Previous experience in a similar role preferred
- Excellent customer service and interpersonal skills
- Strong physical stamina and the ability to lift heavy objects
- Attention to detail and a proactive approach to work
- Flexibility to work shifts including evenings, weekends, and holidays
- This position requires the candidate to prove their right to work in the UK
Benefits
- Competitive salary package
- Company pension scheme – People’s Partnership
- Enhanced Company Sick Pay, Maternity and Paternity
- Opportunities for career advancement and professional development
- Complimentary Country Club Membership giving you access to facilities such as a newly refurbished gym, pools, spa, fitness classes and more
- Complimentary Country Club Membership for a partner/spouse and children after one year’s service
- Staff discounts on dining, including 50% off in selected restaurants when on shift, hotel stays, spa treatments, golf access and other amenities
- Access to our exclusive Employee Engagement platform which offers discounts and/or cash back on over 900 retailers, a wellbeing centre, recognition awards and much more
- Employee assistance program, with 24/7 assistance available
- Anniversary stay – a complimentary one night stay and breakfast for two at Foxhills
- Birthday breakfast – a complimentary breakfast for you and one other at one of our restaurants
- Colleague social events including an annual staff party
- Free on-site parking
Foxhills Collection is an equal opportunity employer and values diversity in the workplace. We encourage individuals from all backgrounds to apply.
Conference Porter in Ottershaw employer: Foxhills Club & Resort
Contact Detail:
Foxhills Club & Resort Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Conference Porter in Ottershaw
✨Tip Number 1
Get to know the venue! Familiarise yourself with Foxhills Collection and its offerings. This way, when you chat with potential employers, you can show off your knowledge and enthusiasm for the place.
✨Tip Number 2
Network like a pro! Attend events or gatherings at Foxhills if possible. Meeting people in person can give you an edge and help you make connections that might lead to job opportunities.
✨Tip Number 3
Be ready for a chat! When you apply through our website, be prepared for a quick phone call or even an impromptu interview. Brush up on your customer service skills and be ready to showcase your personality.
✨Tip Number 4
Follow up! After applying, don’t hesitate to reach out and express your continued interest. A simple message can keep you on their radar and show that you're genuinely keen on joining the team.
We think you need these skills to ace Conference Porter in Ottershaw
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of warmth and enthusiasm can make a big difference.
Tailor Your Application: Make sure to tailor your application to the Conference Porter role. Highlight any relevant experience and skills that match the job description. We love seeing how you connect your background to what we do at Foxhills!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Foxhills Club & Resort
✨Know the Venue
Before your interview, take some time to familiarise yourself with Foxhills Collection. Understand its mission and values, especially their focus on guest experience. This will help you align your answers with what they’re looking for.
✨Showcase Your Customer Service Skills
As a Conference Porter, excellent customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for guests. Highlight your interpersonal skills and how you handle requests efficiently.
✨Demonstrate Physical Stamina
This role requires physical stamina, so be ready to discuss your ability to lift heavy objects and manage busy environments. You might even want to mention any relevant experiences that showcase your proactive approach to work.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how they ensure seamless guest experiences. This shows your genuine interest in the role and the company.