At a Glance
- Tasks: Serve drinks and create a welcoming atmosphere for our guests.
- Company: Join the luxurious Foxhills Collection, known for its exceptional hospitality.
- Benefits: Enjoy competitive pay, career growth, and exclusive club membership perks.
- Why this job: Be part of a vibrant team and make every guest's experience unforgettable.
- Qualifications: Customer service skills and a friendly personality are key; training provided.
- Other info: Flexible shifts, staff discounts, and fun colleague events await you!
The predicted salary is between 20000 - 30000 £ per year.
Our mission is to make everyone feel better when they leave than when they arrived. It matters and so do each of us. This is the part you will play...
About Us
Foxhills Collection is renowned for its luxurious accommodations, exquisite dining experiences, and unparalleled hospitality. Located in Ottershaw, our establishment caters to discerning guests from around the world, offering an unforgettable experience marked by elegance and sophistication.
Responsibilities
- Assist in the preparation and service of beverages in our bar
- Greet guests warmly, take orders, and ensure prompt and accurate delivery of drinks
- Maintain cleanliness and hygiene standards in dining areas, including cleaning the bar area and clearing tables for the next service
- Provide recommendations on menu items and specials, and accommodate special dietary requests or preferences
- Collaborate with wider restaurant and kitchen staff to ensure smooth service flow and guest satisfaction
- Handle payments, process transactions accurately, and maintain cash handling procedures
- Verify the age and check the identification of potential customers where required
Requirements
- Previous experience in a food and beverage role preferred but not required; training will be provided
- Cocktail knowledge preferable
- Excellent customer service skills with a friendly and outgoing personality
- Ability to work effectively in a fast-paced environment and remain calm under pressure
- Strong communication and teamwork skills
- Flexibility to work shifts including evenings, weekends, and holidays
- Food safety and hygiene certification is a plus
Benefits
- Competitive salary package
- Company pension scheme – People’s Partnership
- Enhanced Company Sick Pay, Maternity and Paternity
- Opportunities for career advancement and professional development
- Complimentary Country Club Membership giving you access to facilities such as a newly refurbished gym, pools, spa, fitness classes and more
- Complimentary Country Club Membership for a partner/spouse and children after one year’s service
- Staff discounts on dining, including 50% off in selected restaurants when on shift, hotel stays, spa treatments, golf access and other amenities
- Access to our exclusive Employee Engagement platform which offers discounts and/or cash back on over 900 retailers, a wellbeing centre, recognition awards and much more
- Employee assistance program, with 24/7 assistance available
- Anniversary stay – a complimentary one night stay and breakfast for two at Foxhills
- Birthday breakfast – a complimentary breakfast for you and one other at one of our restaurants
- Colleague social events including an annual staff party
- Free on-site parking
Foxhills Collection is an equal opportunity employer and values diversity in the workplace. We encourage individuals from all backgrounds to apply.
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
We endeavour to respond to all applicants, but anticipate a large response to this advert, so should this not be possible, please assume you have been unsuccessful if we have not been in touch after 2 weeks.
This position requires the candidate to prove their right to work in the UK.
Bartender in Ottershaw employer: Foxhills Club & Resort
Contact Detail:
Foxhills Club & Resort Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bartender in Ottershaw
✨Tip Number 1
Get to know the venue! Before your interview, pop by Foxhills Collection and soak up the atmosphere. Familiarise yourself with the bar menu and the vibe of the place. This will help you stand out when you chat about how you can contribute to making guests feel better.
✨Tip Number 2
Practice your people skills! As a bartender, you'll be the face of the bar, so show us your friendly side. Engage in conversations with friends or family, and practice taking drink orders. The more comfortable you are with chatting, the better you'll shine during your interview.
✨Tip Number 3
Show off your cocktail knowledge! Even if you’re not a pro yet, brush up on some popular cocktails and their ingredients. Mentioning this during your interview will demonstrate your enthusiasm for the role and your willingness to learn more.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Foxhills team. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Bartender in Ottershaw
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and outgoing nature. Remember, we’re all about making guests feel better when they leave!
Tailor Your Application: Make sure to tailor your application to the Bartender role at Foxhills Collection. Highlight any relevant experience or skills that match the job description, like your cocktail knowledge or customer service skills. This shows us you’re genuinely interested in the position!
Keep It Clean and Professional: Just like we maintain cleanliness and hygiene standards in our bar, your application should be neat and professional. Use clear language, check for typos, and format it nicely. A polished application reflects your attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re on your way to joining our team!
How to prepare for a job interview at Foxhills Club & Resort
✨Know Your Cocktails
Brush up on your cocktail knowledge before the interview. Familiarise yourself with classic drinks and any signature cocktails the establishment might offer. This shows your enthusiasm for the role and helps you stand out as a candidate who is ready to engage with guests.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond for a guest or handled a difficult situation. This will demonstrate your ability to create a welcoming atmosphere, which is key for a bartender at Foxhills Collection.
✨Practice Your Communication
Since teamwork is crucial in a fast-paced environment, practice clear and friendly communication. You might want to role-play with a friend, taking turns as the bartender and the guest. This will help you feel more comfortable during the interview and show that you can handle orders and requests smoothly.
✨Be Ready for Situational Questions
Expect questions about how you'd handle specific scenarios, like dealing with a difficult customer or managing multiple orders at once. Think through your responses ahead of time, focusing on how you would maintain professionalism and ensure guest satisfaction, which aligns perfectly with the mission of Foxhills Collection.