At a Glance
- Tasks: Lead the front of house service and ensure exceptional dining experiences.
- Company: Join Foxhills Collection, known for luxury and outstanding hospitality.
- Benefits: Enjoy competitive salary, pension scheme, and complimentary Country Club membership.
- Other info: Flexible shifts, career advancement opportunities, and fun colleague events await you.
- Why this job: Be part of a passionate team creating memorable moments for guests.
- Qualifications: Previous supervisory experience in hospitality and strong leadership skills.
The predicted salary is between 30000 - 42000 £ per year.
Our mission is to make everyone feel better when they leave than when they arrived. It matters and so do each of us. This is the part you will play...
Foxhills Collection is currently seeking an Assistant Restaurant Manager to help lead the front of house service of Flo's, our bright deli serving dishes of an Aussie influence, perfect for a coffee or bite to eat in close proximity to all our family play spaces.
About Us
Foxhills Collection is renowned for its luxurious accommodations, exquisite dining experiences, and unparalleled hospitality. Located in Ottershaw, our establishment caters to discerning guests from around the world, offering an unforgettable experience marked by elegance and sophistication.
Responsibilities
- Assist the Food & Beverage Manager in overseeing all aspects of the restaurant operations, including staff management, customer service, and financial performance.
- Train, mentor, and motivate restaurant staff to ensure exceptional service delivery and adherence to company standards.
- Coordinate with the kitchen team to ensure seamless service flow and timely delivery of food and beverages.
- Handle guest inquiries, feedback, and complaints in a professional and proactive manner.
- Monitor inventory levels, order supplies, and manage restaurant budgets and expenses.
- Assist in developing and implementing strategies to enhance guest satisfaction and increase revenue.
Requirements
- Previous experience in a supervisory role within the restaurant industry.
- Strong leadership, communication, and interpersonal skills.
- Excellent customer service and problem-solving abilities.
- Knowledge of food and beverage operations, including food safety and hygiene standards.
- Flexibility to work shifts including evenings, weekends, and holidays.
Benefits
- Competitive salary package.
- Company pension scheme – People’s Partnership.
- Enhanced Company Sick Pay, Maternity and Paternity.
- Opportunities for career advancement and professional development.
- Complimentary Country Club Membership giving you access to facilities such as a newly refurbished gym, pools, spa, fitness classes and more.
- Complimentary Country Club Membership for a partner/spouse and children after one year’s service.
- Staff discounts on dining, including 50% off in selected restaurants when on shift, hotel stays, spa treatments, golf access and other amenities.
- Access to our exclusive Employee Engagement platform which offers discounts and/or cash back on over 900 retailers, a wellbeing centre, recognition awards and much more.
- Employee assistance program, with 24/7 assistance available.
- Anniversary stay – a complimentary one night stay and breakfast for two at Foxhills.
- Birthday breakfast – a complimentary breakfast for you and one other at one of our restaurants.
- Colleague social events including an annual staff party.
- Free on-site parking.
Foxhills Collection is an equal opportunity employer and values diversity in the workplace. We encourage individuals from all backgrounds to apply.
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
We endeavour to respond to all applicants, but anticipate a large response to this advert, so should this not be possible, please assume you have been unsuccessful if we have not been in touch after 2 weeks.
This position requires the candidate to prove their right to work in the UK.
Assistant Restaurant Manager in Ottershaw employer: Foxhills Club & Resort
Foxhills Club & Resort is an exceptional employer, offering a vibrant work culture that values teamwork and individual initiative. Employees benefit from a competitive salary, complimentary Country Club Membership, and ample opportunities for professional growth within the luxury hospitality sector, making it a rewarding place to build a career in sales and events management.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Restaurant Manager in Ottershaw
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Foxhills Club & Resort. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Foxhills Club & Resort
Don't be shy about reaching out to Foxhills Club & Resort directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Restaurant Manager in Ottershaw
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Foxhills Club & Resort and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Foxhills Club & Resort
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
