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- Tasks: Lead the front of house service and ensure exceptional dining experiences.
- Company: Join Foxhills Collection, known for luxury and outstanding hospitality.
- Benefits: Enjoy competitive salary, pension scheme, and complimentary Country Club membership.
- Why this job: Be part of a passionate team creating memorable moments for guests.
- Qualifications: Previous supervisory experience in hospitality and strong leadership skills.
- Other info: Flexible shifts, career advancement opportunities, and fun colleague events await you.
The predicted salary is between 30000 - 42000 £ per year.
Our mission is to make everyone feel better when they leave than when they arrived. It matters and so do each of us. This is the part you will play...
Foxhills Collection is currently seeking an Assistant Restaurant Manager to help lead the front of house service of Flo's, our bright deli serving dishes of an Aussie influence, perfect for a coffee or bite to eat in close proximity to all our family play spaces.
About Us
Foxhills Collection is renowned for its luxurious accommodations, exquisite dining experiences, and unparalleled hospitality. Located in Ottershaw, our establishment caters to discerning guests from around the world, offering an unforgettable experience marked by elegance and sophistication.
Responsibilities
- Assist the Food & Beverage Manager in overseeing all aspects of the restaurant operations, including staff management, customer service, and financial performance.
- Train, mentor, and motivate restaurant staff to ensure exceptional service delivery and adherence to company standards.
- Coordinate with the kitchen team to ensure seamless service flow and timely delivery of food and beverages.
- Handle guest inquiries, feedback, and complaints in a professional and proactive manner.
- Monitor inventory levels, order supplies, and manage restaurant budgets and expenses.
- Assist in developing and implementing strategies to enhance guest satisfaction and increase revenue.
Requirements
- Previous experience in a supervisory role within the restaurant industry.
- Strong leadership, communication, and interpersonal skills.
- Excellent customer service and problem-solving abilities.
- Knowledge of food and beverage operations, including food safety and hygiene standards.
- Flexibility to work shifts including evenings, weekends, and holidays.
Benefits
- Competitive salary package.
- Company pension scheme – People’s Partnership.
- Enhanced Company Sick Pay, Maternity and Paternity.
- Opportunities for career advancement and professional development.
- Complimentary Country Club Membership giving you access to facilities such as a newly refurbished gym, pools, spa, fitness classes and more.
- Complimentary Country Club Membership for a partner/spouse and children after one year’s service.
- Staff discounts on dining, including 50% off in selected restaurants when on shift, hotel stays, spa treatments, golf access and other amenities.
- Access to our exclusive Employee Engagement platform which offers discounts and/or cash back on over 900 retailers, a wellbeing centre, recognition awards and much more.
- Employee assistance program, with 24/7 assistance available.
- Anniversary stay – a complimentary one night stay and breakfast for two at Foxhills.
- Birthday breakfast – a complimentary breakfast for you and one other at one of our restaurants.
- Colleague social events including an annual staff party.
- Free on-site parking.
Foxhills Collection is an equal opportunity employer and values diversity in the workplace. We encourage individuals from all backgrounds to apply.
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
We endeavour to respond to all applicants, but anticipate a large response to this advert, so should this not be possible, please assume you have been unsuccessful if we have not been in touch after 2 weeks.
This position requires the candidate to prove their right to work in the UK.
Assistant Restaurant Manager in Ottershaw employer: Foxhills Club & Resort
Contact Detail:
Foxhills Club & Resort Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Restaurant Manager in Ottershaw
✨Tip Number 1
Get to know the company! Before your interview, dive into Foxhills Collection's values and mission. This way, you can show how your passion for hospitality aligns with their goal of making guests feel better when they leave.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on showcasing your leadership skills and how you've handled customer service challenges in the past.
✨Tip Number 3
Dress to impress! Make sure you look sharp and professional for your interview. A polished appearance shows that you take the role seriously and are ready to represent Foxhills Collection with style.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Assistant Restaurant Manager in Ottershaw
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your dedication to creating exceptional dining experiences, just like we do at Foxhills Collection.
Tailor Your Application: Make sure to customise your CV and cover letter for the Assistant Restaurant Manager role. Highlight relevant skills and experiences that align with our mission of making guests feel better when they leave than when they arrived.
Be Professional Yet Approachable: While we want you to be professional in your application, don’t forget to let your personality come through! We value strong interpersonal skills, so a friendly tone can go a long way in showing us you’re a great fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity at Foxhills Collection!
How to prepare for a job interview at Foxhills Club & Resort
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with Flo's menu and the Aussie influences behind it. This shows your passion for the role and helps you engage in meaningful conversations about the dining experience.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in previous roles. Highlight your ability to train and motivate staff, as well as how you’ve handled challenges in a restaurant setting. This will demonstrate that you’re ready to step into the Assistant Restaurant Manager position.
✨Emphasise Customer Service Excellence
Be ready to discuss your approach to customer service. Share specific instances where you went above and beyond to ensure guest satisfaction. This aligns perfectly with Foxhills Collection’s mission to leave guests feeling better than when they arrived.
✨Ask Thoughtful Questions
Prepare some insightful questions about the restaurant operations and team dynamics. This not only shows your interest in the role but also gives you a chance to assess if the company culture aligns with your values.