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- Tasks: Deliver exceptional dining experiences and provide outstanding customer service.
- Company: Join the prestigious Foxhills Collection, known for luxury and hospitality.
- Benefits: Competitive salary, pension scheme, complimentary gym access, and staff discounts.
- Other info: Flexible shifts, career advancement opportunities, and fun colleague events.
- Why this job: Be part of a team that makes guests feel better when they leave.
- Qualifications: Customer service skills and a friendly personality; experience preferred but not required.
The predicted salary is between 20000 - 25000 £ per year.
Our mission is to make everyone feel better when they leave than when they arrived. It matters and so do each of us. This is the part you will play...
Foxhills Collection is currently seeking enthusiastic individuals to join our Food and Beverage team as Assistants at our prestigious establishment.
Location: Farleigh Golf Club, Ottershaw Surrey
Type: Full-time
About Us
Foxhills Collection is renowned for its luxurious accommodations, exquisite dining experiences, and unparalleled hospitality. Located in Ottershaw, our establishment caters to discerning guests from around the world, offering an unforgettable experience marked by elegance and sophistication.
Responsibilities
- Assist in the preparation and service of food and beverages in our restaurant, bar, and banquet facilities.
- Greet guests warmly, take orders, and ensure prompt and accurate delivery of food and drinks.
- Maintain cleanliness and hygiene standards in dining areas, including clearing tables and resetting them for the next service.
- Provide recommendations on menu items and specials, and accommodate special dietary requests or preferences.
- Collaborate with kitchen and bar staff to ensure smooth service flow and guest satisfaction.
- Handle payments, process transactions accurately, and maintain cash handling procedures.
Requirements
- Previous experience in a food and beverage role preferred but not required; training will be provided.
- Excellent customer service skills with a friendly and outgoing personality.
- Ability to work effectively in a fast-paced environment and remain calm under pressure.
- Strong communication and teamwork skills.
- Flexibility to work shifts including evenings, weekends, and holidays.
- Food safety and hygiene certification is a plus.
Benefits
- Competitive salary package.
- Company pension scheme – People’s Partnership.
- Enhanced Company Sick Pay, Maternity and Paternity.
- Opportunities for career advancement and professional development.
- Complimentary Country Club Membership giving you access to facilities such as a newly refurbished gym, pools, spa, fitness classes and more.
- Complimentary Country Club Membership for a partner/spouse and children after one years' service.
- Staff discounts on dining, including 50% off in selected restaurants when on shift, hotel stays, spa treatments, golf access and other amenities.
- Access to our exclusive Employee Engagement platform which offers discounts and/or cash back on over 900 retailers, a wellbeing centre, recognition awards and much more.
- Employee assistance program, with 24/7 assistance available.
- Anniversary stay – a complimentary one night stay and breakfast for two at Foxhills.
- Birthday breakfast – a complimentary breakfast for you and one other at one of our restaurants.
- Colleague social events including an annual staff party.
- Free on-site parking.
Foxhills Collection is an equal opportunity employer and values diversity in the workplace. We encourage individuals from all backgrounds to apply.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
We endeavour to respond to all applicants, but anticipate a large response to this advert; if we are unable to contact you within 2 weeks, we consider you unsuccessful.
This position requires the candidate to prove their right to work in the UK.
Food & Beverage Assistant in Kent employer: Foxhills Club & Resort
Contact Detail:
Foxhills Club & Resort Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Assistant in Kent
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Foxhills Collection. Understand their values and what makes them unique. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering exceptional dining experiences, think of scenarios where you can showcase your friendly personality and problem-solving abilities. Role-play with a friend or family member to get comfortable.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and presentable for your interview. It shows that you take the opportunity seriously and are ready to represent the Foxhills brand.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It not only streamlines the process but also gives you a chance to explore more about the role and the perks we offer. Don’t miss out!
We think you need these skills to ace Food & Beverage Assistant in Kent
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for food and beverage shine through! We want to see that you genuinely care about delivering exceptional dining experiences and making guests feel special.
Tailor Your CV: Make sure to customise your CV to highlight any relevant experience or skills that match the job description. Even if you haven't worked in food and beverage before, showcase your customer service skills and any teamwork experience!
Be Personable: In your cover letter, don’t be afraid to let your personality come through. We love friendly and outgoing individuals, so share a bit about yourself and why you’d be a great fit for our team at Foxhills Collection.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our Food and Beverage team!
How to prepare for a job interview at Foxhills Club & Resort
✨Know the Menu Inside Out
Familiarise yourself with the menu and any specials before the interview. Being able to discuss dishes, ingredients, and dietary options shows your enthusiasm for the role and helps you stand out as a candidate who is genuinely interested in providing exceptional dining experiences.
✨Show Off Your Customer Service Skills
Prepare examples of how you've delivered great customer service in the past. Whether it’s a time you went above and beyond for a guest or handled a difficult situation, sharing these stories will demonstrate your ability to create a welcoming atmosphere that aligns with Foxhills Collection's mission.
✨Dress to Impress
First impressions matter! Dress smartly and appropriately for the interview. A polished appearance reflects your professionalism and respect for the establishment's standards, which is crucial in the hospitality industry.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. Inquire about team dynamics, training opportunities, or what a typical day looks like for a Food & Beverage Assistant. This shows your interest in the role and helps you gauge if it's the right fit for you.